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1st Choice Domestic Appliances Ltd

1555 monitoring reports, 116 have been received in the past 6 months.

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Customer Monitoring Reports

Repair of washing machine
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The job was done well and I was advised how to keep the machine in good working order. Would recommend them for repairs of kitchen white goods and will certainly use them again.
Customer in Purley, 6 February 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Domestic appliance.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent, prompt, friendly, explained problem fixed it quickly.
Customer in Weybridge, 31 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Check fault on dishwasher
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service and whilst the problem couldn't be resolved during his visit (a new dishwasher is needed) he was happy to recommend a new appliance. Would happily recommend!
Customer in Worcester Park, 25 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repair to fan oven
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Returned my initial call promptly, diagnosed problem, arranged call as soon as they could, repair completed earlier than anticipated.
Customer in Ashtead, 20 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repair to washing machine - drum had stopped turning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy with the work carried out, very helpful workman.
Customer in Chessington, 19 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Diagnose and repair problem on washing machine door catch
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very quick, discovered problem almost immediately and replaced faulty door catch from stock available in van, in and gone within 15-20 minutes.
Customer in Chessington, 18 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repaired blocked dishwasher and looked at very noisy tumble-dryer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with service. Identified problem quickly and unblocked dishwasher. Tumble-dryer was making awful noise and was beyond repair. Would be happy to recommend this company and would use them again.
Customer in Sutton, 17 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Washer dryer advice.
Scores:
10Tidiness: 10 out of 10 5Timekeeping: 5 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Helpful service, cheerfully delivered. Good all round, efficient.
Customer in Epsom, 16 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Hot point dishwasher, replaced broken motor impeller
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

My husband found the fault, I phoned to say what was wrong and what part we needed, which was in stock, 3 days later it was fitted.
Customer in Banstead, 12 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Fixing dishwasher.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Problem explained well and fixed promptly. Courteous and considerate.
Customer in Carshalton, 11 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Replacing of oven door hinges
Scores:
7Tidiness: 7 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Very clear about price, came quickly and when he said he would, was very polite and personable.
Customer in Epsom, 10 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Changing brushes on washing machine
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very quick service and speedy diagnosis of problem which was faulty insertion of brushes by another engineer.
Customer in Ashtead, 5 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Fix dish washer.
Scores:
9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Excellent friendly service. I would recommend this company.
Customer in Tadworth, 5 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repair washing machine.
Scores:
8Tidiness: 8 out of 10 6Timekeeping: 6 out of 10 7Courtesy: 7 out of 10 8Workmanship: 8 out of 10
7.3
Combined score: 7.3 out of 10
7.310

I would recommend this company.
Customer in Walton-On-Thames, 4 January 2012 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Mend washing machine.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very helpful discussed the problem before hand and offered options. I would recommend this company.
Customer in Epsom, 22 December 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
New pump in a dishwasher.
Scores:
10Tidiness: 10 out of 10 6Timekeeping: 6 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Polite, quick and I'm very pleased with the service.
Customer in Tadworth, 21 December 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repair of oven - (just before Christmas!!)
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very quick, efficient and polite. Would recommend.
Customer in Worcester Park, 20 December 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Cooker replacement
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Excellent service, workmen on time, competent, knowledgeable.
Customer in Esher, 19 December 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Reviewed washing machine that was not working properly
Scores:
-Tidiness: Not Applicable 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
8.5
Combined score: 8.5 out of 10
8.510

Dorian was a very professional and personable person. Although the issue with my tenant's washing machine was negligible, he was quite helpful.
Customer in Carshalton, 5 December 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Oven replacement of heating element
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 7Courtesy: 7 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510

The work was carried out in an efficient and satisfactory manner.
Customer in Sutton, 5 December 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Fixing dishwasher fan.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, ontime, charged what was quoted. I would recommend this company.
Customer in Ashtead, 3 December 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Spinner did not work on washing machine. Supplied new motor and spinner now working.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The workman arrived on time and identified the fault. Replaced the motor with a spare he had in his van. Very polite and a clean worker.
Customer in Sutton, 29 November 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Removed blockage to dishwasher
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

On time, no extra parts or charges and fixed the dishwasher - what more can you ask for!
Customer in Epsom, 24 November 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Replace old washing machine with new model.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick response to leaking old machine. Phone call for help and quick and efficient installation of new machine. Vetted existing tumble dryer and did not charge for this.
Customer in Ashtead, 14 November 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repair to washing machine.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Punctual, very pleasant manner and gave helpful advice. Clean and tidy worker and very polite.
Customer in Sutton, 9 November 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Dishwasher repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good work and advice RE: future use.
Customer in Thames Ditton, 7 November 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Washing machine
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Brilliant, the guy was very friendly, gave me great advice on care of machine and recommended me electrical appliances to go for in the future.
Customer in Epsom, 4 November 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
A new washing machine installed. Old one taken away.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very satisfied with the whole service. Starting from when I phoned them, very polite, friendly service.
Customer in Chessington, 27 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repalce and install new washing machine
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

I rang them to look at my washing machine, unfortunately it needed a new drum which wasn't worth doing, he took the old machine and installed the new one.
Customer in Sutton, 27 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Washing machine repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The repair was done quickly and competently, arrived within the time frame quoted.
Customer in Thames Ditton, 26 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Replaced element on cooker.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very goos service. I would recommend this company.
Customer in Horley, 25 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Replace the interlock mechanism on a Miele Washer Dryer
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Although I had to order the part myself, he explained why and once it arrived he came the next day to fit it. Very happy with the service - prompt and courteous, would definitely use again
Customer in Leatherhead, 25 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Replaced oven element.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fast, clean and efficient. I would recommend this company.
Customer in Carshalton, 25 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Test of suppressor showed ok but it wasn't. Fault identified
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The fault was difficult to identify but he patiently worked through the problem (with a little help from my husband!)
Customer in Epsom, 21 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Changed brushes on washing machine, cleaned detergent drawer.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Went out of his way and put himself out to do job asap. Used his initiative to take brushes off spare motor as did not have paint on van.
Customer in Oxshott, 21 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Replaced over element
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Turned up on time. Was very friendly and fixed the problem straight away.
Customer in Wallington, 19 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repaired Bosch Washing Machine replaced brushes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Dorian arrived on time, he was very friendly and quickly repaired the machine. I would certainly recommend him and would use him in the future for future repairs.
Customer in Leatherhead, 18 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Washing machine checked and repalced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic service, very helpful, spent time explaining problema nd giving advice, very pleasant. I would recommend this company.
Customer in Epsom, 17 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Cooker repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient service and pleasant to deal with. Will definitely use them again.
Customer in Sutton, 17 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Replaced door gasket on washing machine.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job, courteous and polite, no "hard sell" to replace machine even though now very old!
Customer in Epsom, 12 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Replace Motor brushes on Bosch Washing Machine
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Dorian arrived on time and completed the job professionally. Very helpful and courteous manner combined with the expertise to diagnose and fix the problem. Highly recommended.
Customer in Leatherhead, 7 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repair of oven and washing machine
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Previously used for repairs but over one week wait. Managed to fit me in on the same day and repaired both appliances in a very professional manner. Highly recommended.
Customer in Redhill, 4 October 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Take old washing machine away and fit new also supply.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived in tiome and was very helpful. GOt us a new washing machine at a good price and fitted it. I would recommend this company.
Customer in Tadworth, 30 September 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repair to washing machine.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Able to make service call much sooner than other engineers. Very quick and efficient when on site.
Customer in Cobham, 27 September 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Diagnose faulty washing machine, fit new
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810

Friendly, informative, efficient and helpful.
Customer in Leatherhead, 19 September 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Dishwasher repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, kept me informed throughout repair.
Customer in Sutton, 12 September 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Came to repair faulty fridge-freezer if possible
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As I had suspected, it couldn't be repaired for a reasonable cost. Dorian discussed options and showed me examples in a catalogue, checked prices and found he could supply a new one within the hour! He and his friend took away the broken one with great care not to damage the walls in a very narrow hall. They were also kind enough to repair the wall catch on a stair gate I'm using to stop my new puppy going for a wander. Oh, and they had lots of top tips for puppy training too!
Customer in Epsom, 8 September 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
Repair to washing machine
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, usual, prompt and efficient service. Courteous and pleasant.
Customer in Cobham, 6 September 2011 business
1st Choice Domestic Appliances Ltdwww.checkatrade.com/1stChoiceDomesticAppliances
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.