Checkatrade

1st Master Wall-Ties Ltd

29 customer feedback reports; 1 received in the past 6 months

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Customer Feedback

The following reviews are based on work commenced.
Removal of old walls ties and installation of new ties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the service received from master wall ties. Russell gave good advice, took time to explain everything and was a pleasure to deal with. Would highly recommend!
Customer in Southampton, 25 March 2013   business
Brick ties to side and rear of house and repainting.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really good, from visit for quote, to completion. Found Russell to give an honest view of the work required and kept in touch right the way through to completion. James was tidy, professional, and an all-round nice guy. He offered to carry on with job on a Saturday when weather had hampered progress in the week. Would definitely recommend 1st Master Wall-Ties Ltd and would be my first call if I found myself needing the same work in another home. Have offered to send some photos of work to Russell for his website, once the weather clears up.
Customer in Eastleigh, 27 October 2012   business
Brick work and re pointing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Russell done a really nice garden wall for us and some lovely re pointing. He left the job spotless, would highly recommend.
Customer in Waterlooville, 5 October 2012   business
Wall ties replaced. Cracks fixed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent workmanship, put at ease by workman. Would recommend company to anyone without hesitation.
Customer in Portsmouth, 1 August 2012   business
New ties inserted and old ones isolated
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very professional job from someone who clearly knows their trade and takes pride in his work. Full marks.
Customer in Eastleigh, 23 April 2012   business
Cavity wall ties replaced at rear of property.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

James arrived on time and was quick setting up his tools at the rear of the property. I explained that my wife was still asleep so would shut the bedroom windows where the drilling would be taking place. He was prepared to wait until she woke up but I told him not to worry. The work took approx 4 hours as previously stated by the boss, Russell. All holes were professionally filled using a very close match to the colour of the bricks. He tidied up very thoroughly at the end sweeping and hosing down dust from the roof and windows. Very happy with the service I received from 1st Master Wall Ties Ltd.
Customer in Portsmouth, 31 March 2012   business
Replacement wall ties to back of property
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work was completed to a high standard and everything left clean and tidy, I would have no hesitation in recommending them to my friends and neighbours
Customer in Fareham, 7 February 2012   business
Wall ties to rear elevation and replacement of 3 lintels
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really pleased with everything about this company. Work completed to a very high standard and the area left tidy at the end of each day. Final bill was only slightly higher than original quote, but additional work had to be carried out that I had been forewarned about. I would be happy to recommend the company to anyone.
Customer in Portsmouth, 7 June 2011   business
Wall ties to side and back of house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We found this company very reliable, courteous and polite. Their workmanship was of a high standard, would not hesitate to recommend them.
Customer in Portsmouth, 1 April 2011   business
Re-pointing of semi detached house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Having read Checkatrade on this company I contacted them. They came, estimated and sent a quote within a week. A time and date was agreed which they kept to. As Russell, the proprietor, was unable to attend due to his wife giving birth, it was James who came and explained what he was going to do. When it was to wet to continue they worked over the weekend to get the job done. It looks good and both my wife and I am extremely pleased with the result and we would have no hesitation in recommending them.
Customer in Portsmouth, 1 November 2010   business
Replacing wall ties, stitching of brickwork , replacing air bricks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I used this company because I found Russell to be extremely honest.  Russell and James completed the work to a very high standard. I had complete trust in them, they are reliable and keep a tidy site.. Other companies tried to sell extra work, Russell advised me what was really necessary on this job. Thank you for your excellent service.
Customer in Chichester, 5 October 2010   business
Replacing wall ties, stitching of brickwork , additional air bricks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We would highly recommend them. Russell and James are very approachable and everything was done as arranged. We recommended them to our neighbour who has now had similar work done.
Customer in Fareham, 18 July 2010   business
Repointing brickwork on Grade II listed barn
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Russell and James did an excellent job repointing the brickwork on my barn.  It was in a dreadful state before he started (a few bricks half missing and most of the mortar crumbled away). A dust extractor was used while removing the old mortar so very little mess or dust was created.  They took a lot of care over the neatness of the pointing and I am extremely pleased with the end result. I have already recommended them to a friend.
Customer in Haslemere, 1 July 2010   business
Re-pointing and wall ties
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was done to a very high standard; the area was tidied at the end of each day; and Russell and his team are efficient, friendly, considerate, and perfectionists. I have no hesitation in highly recommending this company.
Customer in Havant, 28 May 2010   business
Wall tie replacement
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.3
Combined score: 9.3 out of 10
9.310

They were recommended by a friend, I didn't know much about wall ties so the WTIF guarantee was reassuring. The reason I have not scored on the 'quality of workmanship' was because the wall tiles are internal and so cannot see the workmanship involved.
Customer in Southsea, 6 April 2010   business
Renewal of wall ties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional, tidy and pleasant. Started work as soon as they arrived and continued until it was finished.
Customer in Waterlooville, 29 March 2010   business
Wall ties to 4 walls of house.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Polite and professional at all times. Very happy with all aspects of work. Would highly recommend their services.
Customer in Wickham, 12 March 2010   business
Wall tie replacement and pointing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great company to have work done by, I would recommend them.
Customer in Portsmouth, 11 March 2010   business
Replace wall ties
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Honest, thorough and I highly recommend them, from quotation to completion.
Customer in Southsea, 27 January 2010   business
Wall tie replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All the work done, both in the initial survey and final job was done courteously, professionally and to a high standard very happy to recommend.
Customer in Southampton, 7 September 2009   business
Wall tie replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work carried out exactly as promised with minimum disruption. All left tidy and well finished.
Customer in Southampton, 27 August 2009   business
Wall ties and pointing
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very neat on outside wall - can hardly see where ties have gone in as colour match to brick almost perfect.  Pointing also very good. If they hadn't left the front door open while using the disc cutter it would have been 10 for tidiness too!  I am being a bit hard on time keeping as we struggled to set a date for the work, but once it was agreed they stuck to it OK
Customer in Portsmouth, 26 August 2009   business
Wall tie replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was extremely impressed by the professionalism of the operative who carried out the work quickly and efficiently.
Customer in Southampton, 5 August 2009   business
Crack Repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Russell was great to deal with, would definitely recommend them.
Customer in Waterlooville, 31 July 2009   business
Wall tie replacement
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Original price quoted is what we paid. I would recommend them.
Customer in Gosport, 15 June 2009   business
Structural repair to flank wall and restoration of brick work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Having worked within the building Industry for 25 years. One of the best companies I have had the pleasure to deal with. Highly recommended.
Customer in Southsea, 5 May 2008   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.