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1st Master Wall-Ties Ltd

39 feedback reports; 4 received in the past 6 months

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To protect the privacy of customers locations are displayed approximately.

Feedback Received

The following reviews are based on work commenced.
Tie bar replaced, new lead flashing and repointing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
This company is a credit to the Checkatrade organisation. Russell and Kieran take a professional approach to the work that they have to undertake. Recently they carried out three jobs for me. One - The south elevation required new tie bars to be fitted. Two - The lead flashing required replacement. Three - The south elevation wall (45m2) needed re-pointing. Against all odds and inclement weather conditions they preserved to get the work done. Their standard of work was excellent and they are exceedingly polite, friendly clean and tidy workers. I would not hesitate in recommending them for any...
Customer in Fareham, 10 February 2014   business
Cleaning guttering around a semi-detached property.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Extremely efficient and professional - good time keeping and a tidy job - would recommend them and use them again myself!
Customer in Waterlooville, 24 January 2014   business
Remedial wall tie work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Rus and Kieran provided a service that exceeded my expectations. Their work was beyond fault. They were clean, tidy, polite and trustworthy. The name "1st Master Wall-Ties Limited" is not excessive hyperbole. Massive thanks.
Customer in Chichester, 26 November 2013   business
Replacement of wall ties to front electrician.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Honest, hard working and professional, we were delighted with 1st MWT and would highly recommend them, very cheap quote in comparison too.
Customer in Salisbury, 30 October 2013   business
Wall tie replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Russell and his work mate were on time, worked through the rain, tidied up afterwards, kept us informed of the work they were doing.
Customer in Fareham, 4 October 2013   business
Full house replacement wall ties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Absolutely fantastic all round. Work expertly carried out, took great pride in his work, excellent communications. Fair price quoted for work involved. Will be recommending Russell for all brick work jobs, fantastic!
Customer in Gosport, 19 August 2013   business
Cavities making good, brickwork and new lintel.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The standard of work was excellent and we had everything explained to us as it progressed. We found Russell and Kieran both very nice people to have on your property, polite, friendly, clean and good workers. These days, when having any kind of work done, it is hard to get someone who is prepared to get on with their work and not constantly have tea breaks! We did give them drinks during the day, but at no time did they just "disappear". As our work has now been completed we must admit that we will miss their cheerful faces each day and if we have any reason to have any other kind of work carried out would have no hesitation at all in giving Russell a call again as well as recommending him.
Customer in Gosport, 17 June 2013   business
Installation of wall ties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I very thorough and professional approach from the initial quotation, talking me through the options and describing the process of installation and then completing the job as agreed. A great experience with this company, no attempt to charge me for something that didn't need doing. In fact took time to check and demonstrate to me that only one elevation required the ties replaced. If you want a great service at a good price look no further!
Customer in Eastleigh, 13 May 2013   business
Replaced existing wall ties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Russel took time to show me the extent of the problem before giving a very reasonable estimate. He carried out the work with the minimum of fuss, even sorting out some other issues at no extra cost. The making good was spotless and he was a pleasure to work with throughout the process. Highly recommended.
Customer in Southampton, 6 May 2013   business
Removal of old walls ties and installation of new ties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very pleased with the service received from master wall ties. Russell gave good advice, took time to explain everything and was a pleasure to deal with. Would highly recommend!
Customer in Southampton, 25 March 2013   business
Brick ties to side and rear of house and repainting.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Really good, from visit for quote, to completion. Found Russell to give an honest view of the work required and kept in touch right the way through to completion. James was tidy, professional, and an all-round nice guy. He offered to carry on with job on a Saturday when weather had hampered progress in the week. Would definitely recommend 1st Master Wall-Ties Ltd and would be my first call if I found myself needing the same work in another home. Have offered to send some photos of work to Russell for his website, once the weather clears up.
Customer in Eastleigh, 27 October 2012   business
Brick work and re pointing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Russell done a really nice garden wall for us and some lovely re pointing. He left the job spotless, would highly recommend.
Customer in Waterlooville, 5 October 2012   business
Wall ties replaced. Cracks fixed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent workmanship, put at ease by workman. Would recommend company to anyone without hesitation.
Customer in Portsmouth, 1 August 2012   business
New ties inserted and old ones isolated
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
A very professional job from someone who clearly knows their trade and takes pride in his work. Full marks.
Customer in Eastleigh, 23 April 2012   business
Cavity wall ties replaced at rear of property.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
James arrived on time and was quick setting up his tools at the rear of the property. I explained that my wife was still asleep so would shut the bedroom windows where the drilling would be taking place. He was prepared to wait until she woke up but I told him not to worry. The work took approx 4 hours as previously stated by the boss, Russell. All holes were professionally filled using a very close match to the colour of the bricks. He tidied up very thoroughly at the end sweeping and hosing down dust from the roof and windows. Very happy with the service I received from 1st Master Wall Ties Ltd.
Customer in Portsmouth, 31 March 2012   business
Replacement wall ties to back of property
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Work was completed to a high standard and everything left clean and tidy, I would have no hesitation in recommending them to my friends and neighbours
Customer in Fareham, 7 February 2012   business
Wall ties to rear elevation and replacement of 3 lintels
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Really pleased with everything about this company. Work completed to a very high standard and the area left tidy at the end of each day. Final bill was only slightly higher than original quote, but additional work had to be carried out that I had been forewarned about. I would be happy to recommend the company to anyone.
Customer in Portsmouth, 7 June 2011   business
Wall ties to side and back of house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We found this company very reliable, courteous and polite. Their workmanship was of a high standard, would not hesitate to recommend them.
Customer in Portsmouth, 1 April 2011   business
Re-pointing of semi detached house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Having read Checkatrade on this company I contacted them. They came, estimated and sent a quote within a week. A time and date was agreed which they kept to. As Russell, the proprietor, was unable to attend due to his wife giving birth, it was James who came and explained what he was going to do. When it was to wet to continue they worked over the weekend to get the job done. It looks good and both my wife and I am extremely pleased with the result and we would have no hesitation in recommending them.
Customer in Portsmouth, 1 November 2010   business
Replacing wall ties, stitching of brickwork , replacing air bricks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I used this company because I found Russell to be extremely honest.  Russell and James completed the work to a very high standard. I had complete trust in them, they are reliable and keep a tidy site.. Other companies tried to sell extra work, Russell advised me what was really necessary on this job. Thank you for your excellent service.
Customer in Chichester, 5 October 2010   business
Replacing wall ties, stitching of brickwork , additional air bricks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We would highly recommend them. Russell and James are very approachable and everything was done as arranged. We recommended them to our neighbour who has now had similar work done.
Customer in Fareham, 18 July 2010   business
Repointing brickwork on Grade II listed barn
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Russell and James did an excellent job repointing the brickwork on my barn.  It was in a dreadful state before he started (a few bricks half missing and most of the mortar crumbled away). A dust extractor was used while removing the old mortar so very little mess or dust was created.  They took a lot of care over the neatness of the pointing and I am extremely pleased with the end result. I have already recommended them to a friend.
Customer in Haslemere, 1 July 2010   business
Re-pointing and wall ties
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The work was done to a very high standard; the area was tidied at the end of each day; and Russell and his team are efficient, friendly, considerate, and perfectionists. I have no hesitation in highly recommending this company.
Customer in Havant, 28 May 2010   business
Wall tie replacement
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.3
Combined score: 9.3 out of 10
9.310
They were recommended by a friend, I didn't know much about wall ties so the WTIF guarantee was reassuring. The reason I have not scored on the 'quality of workmanship' was because the wall tiles are internal and so cannot see the workmanship involved.
Customer in Southsea, 6 April 2010   business
Renewal of wall ties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very professional, tidy and pleasant. Started work as soon as they arrived and continued until it was finished.
Customer in Waterlooville, 29 March 2010   business
Wall ties to 4 walls of house.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Polite and professional at all times. Very happy with all aspects of work. Would highly recommend their services.
Customer in Wickham, 12 March 2010   business
Wall tie replacement and pointing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Great company to have work done by, I would recommend them.
Customer in Portsmouth, 11 March 2010   business
Replace wall ties
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Honest, thorough and I highly recommend them, from quotation to completion.
Customer in Southsea, 27 January 2010   business
Wall tie replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
All the work done, both in the initial survey and final job was done courteously, professionally and to a high standard very happy to recommend.
Customer in Southampton, 7 September 2009   business
Wall tie replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Work carried out exactly as promised with minimum disruption. All left tidy and well finished.
Customer in Southampton, 27 August 2009   business
Wall ties and pointing
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Very neat on outside wall - can hardly see where ties have gone in as colour match to brick almost perfect.  Pointing also very good. If they hadn't left the front door open while using the disc cutter it would have been 10 for tidiness too!  I am being a bit hard on time keeping as we struggled to set a date for the work, but once it was agreed they stuck to it OK
Customer in Portsmouth, 26 August 2009   business
Wall tie replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I was extremely impressed by the professionalism of the operative who carried out the work quickly and efficiently.
Customer in Southampton, 5 August 2009   business
Crack Repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Russell was great to deal with, would definitely recommend them.
Customer in Waterlooville, 31 July 2009   business
Wall tie replacement
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510
Original price quoted is what we paid. I would recommend them.
Customer in Gosport, 15 June 2009   business
Structural repair to flank wall and restoration of brick work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Having worked within the building Industry for 25 years. One of the best companies I have had the pleasure to deal with. Highly recommended.
Customer in Southsea, 5 May 2008   business
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