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1st Rate Services

Checkatrade membership number: 92857
Member of Checkatrade for over 1 year
1st Rate Services Feedback Scores
68 customers have given feedback
with an average score of 9.5 out of 10.
Works in
Basingstoke, Tadley, Thatcham, Newbury, Alton, Berkshire, Surrey, Oxon, Hampshire
Contact
name: Bob Roddy
address:WorkTadley, Hampshire, RG26 3LJ
telephone: Work01189 815931   Enlarged for easy dialing:
01189 815931
mobile: Cell07721 869055
email:
web: www.1strateservices.net
Company Profile

All aspects of central heating and plumbing undertaken with over 25 years of experience. Fully insured.

Skills
Main work undertaken
Boiler Installation & Repairs, Central Heating - Gas - Installation & Servicing, Central Heating - Oil - Servicing , Central Heating Upgrades, Gas Safe Registered, Landlords Certificates & Safety Checks (Gas), Plumbing - General, Renewable Energy, Solar Heating
Accreditations
Checkatrade

Gas Safe Register
120120
Verify Membership
OFTEC Certificate of Business Registration held in domestic/light commercial service & commissioning - pressure jet.
Domestic oil firing system installation.

Corgi's electrical scheme certificate held

LOGIC competence achievement card held in Worcester accredited installer & solar heating.
Construction skills accredited certification scheme card held.
Company Information
Interviewed on:8 January 2009Public Liability Insurance:Awaiting Renewal
Limited Company:NoInsured by:Zurich
VAT Registered:No. 844444716Coverage amount (£):2,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when 1st Rate Services joined in January 2009.

Central heating.
We have used 1st Rate for years for all plumbing problems & boiler maintenance. I wish there were more like him. I would be happy to recommend them.
Customer in Tadley, 14 January 2009
Annual boiler services. New mains water pipes. New bathroom fitted.
All of the work completed by 1st Rate Services has been done on time at good value and am extremely happy with their work and would recommend using them. I would be happy to recommend them.
Customer in Tadley, 14 January 2009
Supply and fit new combi boiler.
Excellent service maintained, carpets protected, work completed on time in a very efficient manner. Will certainly use again for all plumbing requirements.
Customer in Tadley, 14 January 2009
Customer Monitoring Reports Showing 10 out of 68
Total recommendations:68, average score 9.5Last six months:11 reports, average rating 9
Scores:
7Estimating: 7 out of 10 2Tidiness: 2 out of 10 7Timekeeping: 7 out of 10 2Courtesy: 2 out of 10 1Workmanship: 1 out of 10 1Value for money: 1 out of 10
3.3
Combined score: 3.3 out of 10
3.310
Fit pump and hot water unit
I would like to report the lack of professionalism that I found and poor standard of workmanship shown by this trader. The work has not been finished or faults rectified.
Customer in London, 28 June 2010
Response from 1st Rate Services:
In our opinion the work which we were contracted for is completed to a good standard of workmanship. The faults that we were asked to rectify were not on our installation. We had been given a deadline to complete the work which we did, now the customer feels the work had been rushed. We were requested to install and provide parts which were not for the installation at our own expense. In twenty years of trading to our knowledge we have never been called unprofessional or met a customer who was in our opinion so difficult to deal with.
business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
9.710
Boiler service.
I would recommend this company.
Customer in Reading, 14 May 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Plumbing - general.
Very fast worker , clean tidy, very helpful and excellent job.
Customer in Hook, 10 May 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
10Estimating: 10 out of 10 7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Boiler change and power flush.
Excellent, friendly service.
Customer in Thatcham, 16 April 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler change.
I was very satisfied with the work that was carried out at my home and would recommend this company without hesitation.
Customer in Newbury, 14 April 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Redceoration of lounge
We are delighted with the quality of the work and the speed with which it was completed, Martin and Alan are exceptionally polite and helpful and we would not hesitate to use them again and to recommend them to friends.
Customer in Camberley, 14 April 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler fault
The problem was sourced and solved quickly and effectively by 1st rate service, responded same day to request for help, excellent service.
Customer in Alton, 12 April 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
9.710
Pump replacement and Power Flush
The work was carried out efficiently with extreme care and competence. Darren provided reassuring explanations of the process and clearly took a great deal of pride in his work, all to my advantage. I would highly recommend this business which has a professional and very customer friendly approach to the services they provide.
Customer in Tadley, 3 April 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.6
Combined score: 9.6 out of 10
9.610
Boiler service
Boiler service was competed quickly and competently. Advice was given about a carbon monoxide alarm. Friendly and helpful service.
Customer in Tadley, 30 March 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Heat exchanger replaced.
I would recommend this company.
Customer in Newbury, 26 March 2010 business
1st Rate Serviceshttp://www.checkatrade.com/1stRateServices/
These are only the latest 10 customer monitoring reports. Click to see all 68 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.