0845 408 4866
Live Help
Checkatrade
Give your feedback on trades you have used!

2K Enigma Solutions Ltd

Checkatrade membership number: 84003

Address

Worth, Crawley, West Sussex, RH10 7FP

Contact

name: Geoff Williamson
telephone: 0800 0743215   Enlarged for easy dialing:
0800 0743215
mobile: 07957 872191
fax: 01293 885839
email: it@ituk.biz
web: www.ituk.biz
ProfileSkillsVetting
Checkatrade member since: 25 October 2005
Overall Rating: 9.7
Total recommendations: 47
Last six months: 14 cards, average rating 9.8
Description
Experienced computer engineers and consultants offer repairs,upgrades and problem solving to commercial and domestic customers including:
* Spy ware removal
* Patch Updats
* Network installations
* Data recovery
* New/used PC setup
* On site Health checks
Members of the FSB,companion of the institute of marketing,Member of the P.C Institute. Free advice and estimates. Is happy to accept calls within Surrey, Kent,Sussex and London areas.
Visit their website also fo more information.
Add your feedback

Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Problem connecting to dial up. Helped to sort it out.
I would recommend them.
Customer in Horley, 14 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Virus check and problem solve.
Very knowledgeable, came prepared with various virus checkers. Very helpful. lots of useful advice. Set realistic expectations, and kept the cost to a minimum. I would recommend them.
Customer in Turners Hill, 10 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Troubleshooting my Personal Computer
Identified and rectified problems quickly and in a workmanlike manner - gave me a good impression that he knew what he was doing. Did NOT stop work to answer or make mobile calls. After he left, I found another snag had cropped up and, - this is what caused me to make this recommendation - returned promptly and made necessary rectifications.
Customer in Horley, 7 October 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Set up new home network and security profile.
I would recommend them.
Customer in Crawley, 20 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
USB port repair/purchase and fan cleaned
USB ports not working reliably on notebook, Geoff repaired ports and recommended purchase of USB card, which has resolved the problem and avoided the need to purchase new notebook. Geoff also investigated issue of overheating and advised fan needed cleaning, which has resolved problem. We agreed beforehand to restrict work to one hour, Geoff was clear about charges and I'm very pleased with the work carried out. I would definitely recommend him. 10/10.
Customer in Burgess Hill, 4 September 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Replacement computer motor.
I would recommend them.
Customer in Crawley, 3 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fixed computer
The Gentleman was very poilre tidy and really got onto the job. I would recommend them.
Customer in Horley, 9 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Health check on computer - Anti virus installation.
As I am not computer literate, he explained things slowly and in terms I could understand. I would recommend them.
Customer in Haywards Heath, 7 August 2008
Scores:
9Estimating: 9 out of 10 -Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.2
Combined score: 9.2 out of 10
Repairs to my computer.
Very good, explained what he was doing in a way I understood. I would recommend them.
Customer in Horley, 31 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Advice on use of computer, generally. Password and e-mail address.
Mr Williamson was polite, courteous and businesslike, and I would recommend him to anyone seeking his services.
Customer in Crawley, 22 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installation, set up and wi fi link on new pc and laptop.
This is the 4th company on Checkatrade that I have used and again excellent service received throughout.  Looking for number 5 and 6 now. I would recommend them.
Customer in Horley, 24 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10
9.3
Combined score: 9.3 out of 10
Slow / Running computer.
Obviously professional and competent..  Expertise, reliable and courteous. Didn't fix the problem first time round, but fixed quickly later.  I would recommend them.
Customer in Crawley, 21 June 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Installed Broadband
He was very pleasant, helpful and knowledgeable and could not fault him in any way. I would recommend them.
Customer in Sutton, 17 June 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Clearing virus from computer.
Old fashioned service for a modern problem. I would recommend them.
Customer in Crawley, 13 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Removal of hard drive, clean up and upload new virus scanners etc
Really good, helpful, gave me clear instructions about re loading all my data. Would ring him with any computer queries.
Customer in Horley, 9 May 2008
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer services.
Total satisfaction. I would recommend them.
Customer in Crawley, 3 April 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer very slow, email and printer not working.
Everything I asked him to do he sorted out. He worked quickly and efficiently, I would definiatly have him back again and will recommend him.
Customer in Billingshurst, 20 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Setting up new computer and transfer of data.
Mr Williamson was very helpful and did a very good job considering that he had difficulties initially with extracting data from my old computer. I would recommend them.
Customer in Crawley, 8 March 2008
Scores:
10Estimating: 10 out of 10 -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable -Value for money: Not Applicable
10
Combined score: 10 out of 10
Advice and estimate.
I smashed the lid of my laptop. 2K was very honest in his assessment of the damage and advised that it was non cost effective to repair. Although he could have replaced it. I would recommend them.
Customer in Horley, 30 January 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 7Value for money: 7 out of 10
8.9
Combined score: 8.9 out of 10
Fixed comp & sorted internet
I would recommend them.
Customer in Crawley, 7 August 2007
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer & broadband.
Expert service carried out with great efficiency and courtesy. Would most certainly call him back if i have any further work. Top class. I would recommend them.
Customer in Crawley, 25 July 2007
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.3
Combined score: 9.3 out of 10
Diagnosed fault with home PC & server to Sony download site
A very professional service. He not only sorted out our fault but improved time efficiently of our computer. I would recommend them.
Customer in Horsham, 19 July 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
Anti - virus maintenance and hardware advice. PC health check.
Very concientious to the task in hand and very knowledgable on all PC issues. Willing to give advice and help on all my PC problems and very plite and courteous. I would recommend them.
Customer in Worchester Park, 19 February 2007
Scores:
6Estimating: 6 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 6Courtesy: 6 out of 10 7Workmanship: 7 out of 10 6Value for money: 6 out of 10
7
Combined score: 7 out of 10
Updating computer software
I would recommend them.
Customer in Crawley, 9 January 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Installation of home PC and internet.
An excellent service. Quick and accurate work. Very willing to answer my questions and demonstrate functions.
Customer in East Grinstead, 5 January 2007
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer power supply replaced.
Craig is very knowledgable and competent. He is also exstremely reliable and has a warm and friendly attitude towards customers being prepared to explain clearly about problems. I would recommend them.
Customer in Caversham, 7 December 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer services.
Excellent - I would recommend them.
Customer in Crawley, 6 November 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer services.
This gentleman was very helpful and explained what he was doing and why at each step of the repair work, which gave me confidence in his work. I would recommend him.
Customer in Crawley, 12 October 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer services.
Just what you would want a trader to be, highly recommended.
Customer in Cranleigh, 11 October 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fixed computer.
Quoted accurately, arrived on time, did the job quickly - I would thoroughly recommend.
Customer in Crawley, 4 September 2006
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 4Value for money: 4 out of 10
7.9
Combined score: 7.9 out of 10
Recovery of data off two hard drives.
Phoned immediately finished job. Did what he said he would do. I would recommend him.
Customer in Haywards Heath, 11 August 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
PC Health Check
Very happy, problem solved.
Customer in Crawley, 2 August 2006
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Computer services.
The engineer provided us with commentary on arch, many useful tips + suggests how to overcome possible promlems. I would recommend them.
Customer in Horsham, 31 July 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer and IT services.
I would recommend them.
Customer in Crawley, 29 July 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
IT solutions.
Repairs carried out efficiently and timescale and cost accurate. Very happy with service. I would recommend them.
Customer in Pease Pottage, 26 July 2006
Scores:
5Estimating: 5 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9
Combined score: 9 out of 10
Diagnosis of H/D problem and general problem.
I would recommend them.
Customer in Crawley, 23 July 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installation of home network.
I found this trader very reliable, polite and efficient and carried out the work exactly as requested. I would recommend them.
Customer in Crawley, 12 July 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Set up wireless network, internet security, shared printers, files etc.
Excellent - expert who knows his stuff and who passed on some useful advice as well. I would recommend them.
Customer in Horley, 26 June 2006
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Removal of computer viruses, installation of anti virus/firewall/spy package.
Very prompt and helpful. Returned the following day to make minor adjustments and was very good at explaining how to keep the computer clear of viruses in the future. I would definatly use him again.
Customer in Crawley Down, 7 June 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
Service / Cleaned Computer system
A1 service, cleared all problems off my computer. I would recommend them.
Customer in Crawley, 2 May 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
IT services.
The service was efficient with a high level of expertise. I would recommend them.
Customer in Crawley, 16 March 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Setting up full Office
Excellent at IT, very speedy at resolving matters and quick to respond to call. I would recommend them.
Customer in Southwater, 28 February 2006
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.5
Combined score: 9.5 out of 10
Install programme, run virus check and install on 4 computers
Excellent service. I would recommend them.
Customer in Salfords, 20 February 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer services
Very reliable, courteous and efficient. He is always available to hep you out and is very helpful. And also very punctual on his services. I would recommend them.
Customer in Crawley, 10 January 2006
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.6
Combined score: 9.6 out of 10
Moving computer system set up network and broadband
Very happy with service and goods supplies. Would not hesitate to recommend.
Customer in Southwater, 10 December 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
Repair to computer hit by virus
Excellent and reliable.I would recommend them
Customer in Horsham, 10 September 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installed new computer
I cannot fault the level of service that Geoff provided.
Customer in East Grinstead, 7 January 2005
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.