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5 Star Heating Limited

Member of Checkatrade for over 2 years
5 Star Heating Limited Feedback Scores
93 feedback reports
with an average score of 9.8 out of 10.
Works in
Kingston Upon Thames, Epsom, Thames Ditton, Richmond, Surbiton, New Malden, Esher, Cobham,Claygate
Contact
name: Mr Tom Hedges
address:
New Malden, Surrey, KT3 5QW
telephone: 020 8643 9848   Enlarged for easy dialing:
020 8643 9848
mobile: 07919 658728
email:
web:
Company Profile

Whether a Home Owner, Landlord, Tenant, Management agent or Insurance Company, you will find our services tailored to your needs.

Providing: Plumbing, Heating, Drainage Services by our in house team of  highly skilled Gas Safe registered engineers.

Our engineers are trained to deal with any breakdown of any boiler ever sold in the UK.

As accredited installers For Glow-worm & Vaillant Group we offer Exclusive 5 & 7 year warranty on selected quality boilers at an affordable price.'

Plumbing, Heating, Drainage specialist * 24 Hr. Emergency Covered & Bursts * Boiler Repairs *Replacement * All work guaranteed * Insurance work * Power flushing 

5 Star Heating Ltd of New Malden has a long history of delivering quality to your door step... Based in New Malden, Surrey and covering a twenty mile radius, 5 Star Heating delivers a high quality service to match any company in any business. Reliability & Honesty is paramount in our company. If we say we'll be there, we'll be there!

We believe in a simple philosophy, in honest good quality service at extremely competitive rates. We will never do work that does not need doing, that’s our guarantee.

Our hope is that once you become a 5 Star Heating Customer you will become a 5 Star customer for life

Fully accredited and with public liability insurance cover of up to (5m) you  can  rest assured of a professional service.

There are many other plumbing & Heating company’s based in Surrey but with our proven track record & desire to give honest good quality service there's no better choice than

5 Star Heating Ltd for your Plumbing, Heating and Drainage needs.

Work & Services

Plumbing & Heating installations, Boiler repairs (all manufacturers), Heating system repairs, Blockages/Drainage, system upgrade, Power flushing, Landlord Gas Safety Certification, Boiler Servicing, Solo systems, Boiler Replacements, Bathroom installs and Gas safety checks. Landlord cert

Taking care of your Plumbing, Heating, Drainage needs in surrey & Surrounding areas covered

Team
Tom Hedges
Skills
Main work undertaken
24 Hour Drain Clearance, Boiler Installation, Boiler servicing/repairs, Central Heating - Gas - Installation/Servicing, Central Heating - LPG - Installation/Servicing, Central Heating Engineer, Drain Installation, Landlord Gas Certificates/Safety Checks
Also skilled in
Bathroom Designer, Bathroom Fitter, Bathroom Supplier, Bathrooms, General Plumbing, Plumber, Plumbing Repairs, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Renewable Energy, Shower Installation/Repair, Solar Panels, Tiler - All Tiling, Water Leak Detection, Water Supply Pipe Repairs, Wet Rooms
Accreditations and Memberships
Company Information
Interviewed on: 15 July 2011 Public Liability Insurance: Current - Verified on 20 January 2014
Limited Company: Registration no. 6716386 Insured by: ZURICH Corgi Insurance
VAT Registered: No. 981274793 Coverage amount (£): 2,000,000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when 5 Star Heating Limited joined in July 2011.

Gas Leak
Very efficient & tidy workers, would use them again
Customer in Epsom, 12 August 2011
Plumbing & Heating
Say what they are going to do and do it. Good time keeping & charges are very good.
Customer in Thames Ditton, 21 July 2011
Heating work.
We called Five Star Heating when our boiler broke down, they came very quickly and could not fix the boiler at that time but returned within 2 days to replace with a new one. Thanks very much. I would be happy to recommend this company.
Customer in Egham, 21 July 2011
Came at stated time, meticulous attention to detail, provided detailed central heating list. Better value and better, more comprehensive servicing of my central heating than a much larger company who I had previously used for over 10 years. I would be happy to recommend this company.
Customer in Twickenham, 21 July 2011
Feedback Reports Showing 10 out of 93 (reviews based on work commenced)
Total recommendations: 93, average score 9.8 Last six months: 9 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Vaillant boiler not working.
At last, a company you can talk to and get sensible answers.
Customer in Richmond, 27 February 2014  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Leaking Vaillant flue
Quick and efficient service.
Customer in Leatherhead, 14 February 2014  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace gas pipework.
I would recommend this company.
Customer in Thames Ditton, 30 January 2014  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
No heating or hot water. Replace PCB.
5Star Heating phoned to say they could come earlier than previously quoted which was very welcome in this weather. Tom and his mate turned up and they found the problem very quickly. I was given a price for the part needed and they came again this morning to fit it, no fuss or mess. Nice guys, and a great service. Well done and thank you.
Customer in New Malden, 10 January 2014  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace tap washers.
Very prompt. Very efficient.
Customer in Leatherhead, 10 January 2014  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler faulted due to strange water pressure.
Excellent job! Very professional and friendly. Explained the issue with the system and fixed it accordingly. Got as well a Vaillant engineer involved since boiler was still within guarantee. Vaillant repaired the boiler as well for free on the same day.
Customer in New Malden, 7 January 2014  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Unable to fill pressure to boiler, replace filling loop
Really impressed with service from initial call to office until completion of job - all on the same day, amazing!
Customer in Leatherhead, 20 December 2013  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Radiators not heating up and 2 TRV's needed replacing
Tom is very reliable , punctual and trustworthy . Noting is too much trouble 10/10 customer service .
Customer in Worcester Park, 4 December 2013  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Service boiler, repair gas fire.
Reiterate other comments. On time and friendly. Went out of his way to fix gas fire where others had turned down a visit. Also very efficient lady on the phone. Well done.
Customer in Worcester Park, 25 November 2013  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Diagnosis and fix to faulty boiler and serviced whilst there as well.
I was very happy with the customer focused attitude, price and quality of service. Based on my experience here I would recommend 5 Star Heating Limited to anybody with any boiler issues.
Customer in New Malden, 4 October 2013  
5 Star Heating Limited www.checkatrade.com/5StarHeating/
These are only the latest 10 customer monitoring reports. Click to see all 93 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.