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Actfast Solutions Ltd
188
monitoring reports,
35
have been received in the past 6 months.
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Customer Monitoring Reports
TAP WORK
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very polite and explained everything to us . Excellent.
Customer in Farnham
,
14 February 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Emergency Call Out - Fixed a burst pipe
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fantastic, really friendly and knowledgeable, arrived when he said he would and charged a reasonable price. I will definitely use again if necessary, thank you Omar.
Customer in Bordon
,
11 February 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Depressurize system as boiler pressure too high
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent fast service. Polite, courteous and knowledgeable
Customer in Godalming
,
5 February 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Emergency repair to frozen pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great guy - called back when he said he would, came when he said he would, speedy fix.
Customer in Wokingham
,
4 February 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Re-sealed leaking immersions
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar was punctual, friendly and polite, he charged exactly what he estimated and I will definitely be calling him again for any other plumbing problems because his work was such a high standard.
Customer in Aldershot
,
1 February 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Configuring boiler after loss of pressure
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Called Omar at a very early hour this morning and he was with us 90 minutes later. Not only fixed the problem, but gave us a nice lesson in how to resolve the issue ourselves in the future! Friendly, professional and helpful. Would definitely recommend.
Customer in Haslemere
,
18 January 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Locate leak in internal soil pipe and repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Water was dripping in ground floor ceiling but actual leak was at top floor. Omar persevered and found the leak very quickly based on the leak location. Omar repaired the leak very efficiently. Would recommend without hesitation. Extremely pleased the way the leak was found in a difficult location and the quality of the repair
Customer in Fleet
,
18 January 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Boiler repair ( Combi boiler)
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar provided an excellent service at a very competitive price. He was punctual, very polite and gave great advice throughout. He was also a very clean and tidy worker. Omar faced a few obstacles whilst trying to complete the repairs but remained extremely professional and left me with a fully functioning fixed boiler. I would highly recommend him.
Customer in Farnborough
,
16 January 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Repair nail hole in water pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar was fantastic, came out for an emergency call and was quick to arrive, professional, gave detailed advice on what he was doing and why and what we can do to look after our plumbing. He diagnosed a faulty pump and found an additional minor leak all of which he fixed quickly and professionally. I would highly recommend ActFast Solutions to anyone who needs a plumber.
Customer in Aldershot
,
15 January 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replaced tap valve and two gate valves
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very pleasant and polite. Tidy and efficient work
Customer in Farnborough
,
13 January 2012
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
To locate and repair a gas leak
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
-
Workmanship: Not Applicable
9
Combined score: 9 out of 10
9
10
This dispute has been resolved to my complete satisfaction
Customer in Stockport
,
30 December 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
New kitchen tap installed
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I found Omar on Check a Trade. Called him on 15/12/11 and he said he could replace the tap the following afternoon. He informed me he was running late so I would have a better idea of what time to expect him. Lovely gentleman, very polite. Fixed the tap, he waited until he was happy there were no leaks and even offered to help clear up!
Customer in Wokingham
,
16 December 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Change immersion heater
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar arrived when he said he would arrive despite having other issues to deal with. He worked fast and was very tidy. I was very happy with the price I paid for the work done and I know I will be calling him in future if the needs arrived.
Customer in Basingstoke
,
14 December 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Work on stop-cock and cold water tank
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great service and would defiantly recommend to others. He fixed our stop-cock which was seized and replaced the ball valve in the cold water tank and put in a valve so I could isolate the water tank in case of future dramas! He was polite, friendly and informative and happy to show me what he was doing. He was running a little late to our previously agreed appointment however he rang and kept me informed and was apologetic on his arrival which I appreciated.
Customer in Farnborough
,
12 December 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Central Heating Repair: Fit new radiator valves and upgrade pump
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Omar is a skilled plumber, very knowledgeable and polite. He gave excellent advice, did more than was asked and left us with a repaired working central heating system that now properly heats our home.
Customer in Weybridge
,
6 December 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Repairing stopcock and fixing a leak on a radiator
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very prompt, polite and efficient. Will continue to use Omar for any plumbing jobs.
Customer in Fleet
,
5 December 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Removal of old and installation of new boiler, cylinder, shower and pump
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We found Omar through Check a Trade having had a couple of local plumbers attend and run away at the scale of job. Our heating system was in dire need of work having been without maintenance for 7+ years (Yes we were naughty!). He was very quick to respond to our enquiry and came round the same day to quote for the work. He gave us options and explained everything in a language we could understand. The work was carried out on a date and time to suit us. He and his colleague worked long hours to ensure the disruption to us was minimal. He is very polite and kept us informed throughout. The quote was competitive and comprehensive. We were briefed on all costs throughout and the final cost was the same as the quote. We would not hesitate to recommend Omar to anyone needing a proficient Plumber/Heating Engineer. Thanks Omar.
Customer in Haslemere
,
5 December 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Checking radiators for blockage that was making two not work well
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar answered the phone quickly and having explained the problem said he could be round within 20 minutes as he was luckily just down the road. He was better than his word taking just over 15 minutes to arrive and within 15 minutes of stepping through our door the problem has been found and solved!! Actfast by name and Actfast by nature. We were so impressed that we are going ahead with the installation of thermostatic valves next week - at OUR request not Omar's suggestion. I cannot praise Omar highly enough - simply superb!
Customer in Farnborough
,
1 December 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Diagnose and repair broken boiler
Scores:
7
Tidiness: 7 out of 10
6
Timekeeping: 6 out of 10
7
Courtesy: 7 out of 10
7
Workmanship: 7 out of 10
6.8
Combined score: 6.8 out of 10
6.8
10
On the first visit I paid a deposit for parts. The next day they attended and charged for parts required to fix the immersion element and pump. This did not fix problem with the boiler and said that he would order a replacement stat. Two days later he phoned for the boiler number he had omitted to take which then left me with 4 days without heat. He said that the part would arrive on the Friday (3 days more). On Friday we had to contact him to ask where he was, He said it was unlikely the part would arrive until Monday. He was told we would make other arrangements as we could not go any longer without heating, he did not respond but phoned on the Monday to say he was coming to fit the stat. Another engineer advised that it was a faulty gas valve and that the stat would not fix it. A new boiler was fitted and the trader refuses to refund the money and has produced no evidence of this which in any event we feel was his own fault for forgetting to get the boiler number. We were also not told he retained deposits and we feel that the money was diverted towards the purchase of this part when it was given for the immersion parts. He also mis-diagnosed the fault and the boiler still would not have worked.
Customer in Leatherhead
,
20 November 2011
Response from Actfast Solutions Ltd:
In response to the customers comments,I arrived at the property late evening to find that the boiler wasn't working,caused by a broken pump. I retuned to following day with new pump,fitted and boiler fired up! After 20mins the boiler stopped working! Which was caused by the Boiler stat overheating! Out of goodwill I returned on Sunday to replace the broken element,as the customer was expecting guest from aboard that day. One of my main reasons of joining Checkatrade was that it encourages tradesmen to give the best of there ability to upkeep his reputation! Being in the trade for more than ten years,I knew that particular boilers gas valve was obsolete.The part had to be ordered,and took longer than expected to arrive. I feel what should had cost for a new stat, has cost a boiler,which didn't need to be replaced.I believe in honesty! another good reason why I trust in Checkatrade!
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Boiler repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar was able to call out very promptly. Excellent service and a very good price. He was clean and tidy whilst working and exceptionally polite. If be happy to use his services again and recommend him.
Customer in Farnborough
,
17 November 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replaced faulty bathroom taps
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
It's always a great pleasure to be able to recommend someone and Actfast have done me proud again. Arriving within 90 minutes of my call the problems were fixed in no time. Consistent high quality work with a mix of courteous professionalism speaks volumes.
Customer in Newbury
,
11 November 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fixed leak in bathroom
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Omar was very friendly and explained the work he was undertaking at all times. The leak was fixed very quickly and charged at the agreed rate per hour. Omar was later than the agreed time but he did not let me down as the leak needed to be fixed immediately. There was no call out charge which was a positive. I would certainly recommend this service.
Customer in Ascot
,
1 November 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fixing a curtain rail and fixing three leaking taps
Scores:
1
Tidiness: 1 out of 10
2
Timekeeping: 2 out of 10
6
Courtesy: 6 out of 10
4
Workmanship: 4 out of 10
3.3
Combined score: 3.3 out of 10
3.3
10
The plumber came made checks and then said he will charge an amount and did this without an providing an estimate. I have lost all credibility. I then had to ask another plumber to stop the leakage who only charged a very small fee . In my opinion I feel that this companies charge for changing a tap were expensive and unreasonable.
Customer in Reading
,
1 November 2011
Response from Actfast Solutions Ltd:
In response to the customers feedback I am very disappointed with their comments. I carry out all my work to my usual high standards and state in my paperwork to customers that if they have any problems within 100 days to contact me within this time and I will resolve any problems they may have. Unfortunately, the customer did not contact me and did not give me the opportunity to put things right before contacting another contractor.
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Checked Leaks on washing machine, radiator, cistern and central heating pump.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, friendly, professional and very knowledgeable. We would definitely recommend Actfast Solutions.
Customer in Reading
,
31 October 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Repair to leaking pump
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
If you want a good plumber, look no further. Omar was punctual, knowledgeable and extremely courteous. Highly recommended.
Customer in Godalming
,
31 October 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Ball Valve replaced in Water Tank
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt and reliable, an excellent service, highly recommended.
Customer in Basingstoke
,
29 October 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Changed divertor valve
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very impressed with the quality of service. Diagnosed the problem over the phone. Came round the same day quickly fixed problem. Would recommend ACT FAST if you ever have a plumbing issue.
Customer in Sandhurst
,
4 October 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replacement of Electric Shower
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Having been let down by another plumber phoned lunchtime in the hope of getting someone the following day to do the job. Omar said he would be round later in the afternoon. He phoned ahead of time to confirm he was on his way. Job was completed in a couple of hours and left clean and tidy. Happy to recommend.
Customer in Farnborough
,
3 October 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Removal of old radiators and replace with a double.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar came around and gave us a competitive quote. Honest and upfront about the work requirements. We arranged a date and he was prompt, completing the work to a high standard. A very nice bloke and I cannot recommend him highly enough.
Customer in Aldershot
,
27 September 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Emergency plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Really good service - rapid response, problem sorted quickly. Very reasonable cost. Nice bloke.
Customer in Camberley
,
21 September 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Repair split in main water supply pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I was extremely happy with Actfast. They responded by telephone the same day that I sent an enquiry e-mail and were able to complete the work the next day. They telephoned half an hour before they arrived to let me know that they were on their way. They explained everything that they were doing and why.
Customer in Basingstoke
,
9 September 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Sorting air lock
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
I called this morning and Mr Goulbourne came round within the hour. The problem fixed itself but Mr Goulbourne was very ready to do more if necessary. Highly recommended from previous work anyway.
Customer in Basingstoke
,
3 September 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Sorted air lock
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Came within the hour of me calling on a Saturday. Very courteous and although the problem sorted itself out I recommend Mr Goulbourne from previous work.
Customer in Basingstoke
,
3 September 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fixing a Leaking Toilet Cistern
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Superb and a real gem! Turned up within an hour of being rung. Very polite and tidy. Very experienced and knowledgeable. Spent a long time fixing the problem and took great care. A true professional in every sense. The best plumber I have ever come across in 47 years. Outstanding service. 100% recommended. Really nice bloke.
Customer in Farnborough
,
30 August 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Light boiler, fix leaking tap, vent radiators
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
10
Workmanship: 10 out of 10
9
Combined score: 9 out of 10
9
10
Done very speedily and efficiently.
Customer in Camberley
,
26 August 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replaced shower pump
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very helpful and pleasant - would definitely use them again for plumbing jobs.
Customer in Godalming
,
16 August 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fix leaking pipe, replace rad, flush CH system and replaced ball in water tank
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I cannot praise Omar enough for his obvious in-depth knowledge of his trade, his pride in his workmanship, his cleanliness around his work, his friendly advice and exceptional all-round attitude. I was given good sound advice regarding plumbing maintenance (no sell) and Omar stayed until the job was fully completed - no nipping off to do other jobs in-between. In this day and age Omar is a gem of a find and his quotes came up very reasonable against others. Did I say I was happy with his work? Oh yes, very!
Customer in Wokingham
,
15 August 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
New hot and cold water piping and waste to sink, plus new water valves to boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Highly recommended, worked well maintaining a positive attitude and finding solutions to problems that arose. I will be using Omar for all future plumbing works
Customer in Woking
,
6 August 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fix non-flushing loo
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
My rather elderly and unmaintained downstairs loo had stopped flushing. Omar came round, arriving a mere ten minutes after I had called him. He sized up the job, gave me a very acceptable price and slipped off to get the necessary part (basically, the entire innards of the cistern). He returned very quickly to install and finish, then tidied up absolutely completely, leaving behind a working toilet and a fully satisfied customer. All complete within 80 minutes of my original call!
Customer in Camberley
,
4 August 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fixed another leaking pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Yet again we found ourselves underwater in the utility room. Another leak in another hot pipe the flooding the floor. Omar to the rescue within 2 hours of call. A very hard pipe to locate and even harder to access. No problem. Job done with usual skill and professionalism. No more leaks...for this month at least. Thanks.
Customer in Farnham
,
4 August 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Changed leaking valve on radiator.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fixed the radiator and had to run out to get the part. We are very happy with the result and the way the work was carried out.
Customer in Farnham
,
27 July 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Isolated water supply, replaced ball valve with new, refilled and tested. Removed pedestal stand, replumbed basin waste and tested
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very efficient, polite and reliable. Called before he arrived to let us know he was on his way, he was in fact early!!! Would definitely recommend and would use again.
Customer in Camberley
,
25 July 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Toilet was not flushing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar was very helpful, polite and prompt. The make a model of our unit was very rare but he still managed to find the parts (50% less expensive than first thought) and fitted them quickly. Had us up and running in no time at all, would highly recommend.
Customer in Bracknell
,
15 July 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Our toilet was flooding water everywhere!
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar told us he would be with us within the hour and arrived after about 45minutes, he completed the work within 20 minutes maximum and gave us tips on how to deal with common issues in the future. He was also prepared to wait whilst my partner went to the cash point and refused to take a tip. I would recommend Omar to anyone who has any plumbing issues. Fantastic service and value.
Customer in Woking
,
6 July 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Tank swapped and flood stopped
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Polite, courteous and does a good job - checks his work, I am pleased with result.
Customer in Alton
,
5 July 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fixed leak under bath
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar came the same day that I rang him, and called me to let me know when he was on the way to me. He found and repaired the problem very quickly (water leak was due to loose mixer unit allowing water to leak under the bath). Very polite and efficient, and also gave advice on how to fix a couple of other minor issues.
Customer in Woking
,
5 July 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replace ball valve in water tank and check stopcock.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Was friendly and accommodated my needs quickly and efficiently.
Customer in Towcester
,
30 June 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replace ball-cocks in two tanks
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Work was completed quickly and efficiently and with a smile.
Customer in Farnham
,
27 June 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Completer hot tank and stop cock replacement
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
On first speaking to Omar at 07:20 this morning to report a serious leak from the hot water tank, he was professional, understanding and prepared to rearrange his day to assist. He arrived earlier than expected, quickly took control of a worsening situation, quoted for a replacement tank and completed by 17:30. Hugely surpassing service expectation I was delighted especially with his work ethic. He should be nominated for a service excellence award. Thank you.
Customer in Winchester
,
24 June 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replace dead electric shower unit
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar arrived within an hour of my call (having given me a ring to tell me he was on his way) to scope the job, then acquired the necessary replacement unit later in the day on the way back from another job booked ahead of mine. He then worked efficiently, skilfully, tidily and cheerfully, for more than two hours, to install my new shower unit, in a bathroom that is more than a little cramped, and with the wiring and water supply being somewhat unconventionally arranged. The final result was, a working shower, in a clean bathroom, followed by a fully reasonable bill that matched what had been quoted at the outset, and, of course, a happy customer. I thought his work was excellent. I would be happy to recommend Omar to anyone and I shall certainly use him again when the need arises.
Customer in Camberley
,
21 June 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Remove old taps and fit new ones
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A friendly, courteous and helpful plumber! Omar kept his promise to phone prior to arrival, and came on the day he promised to. The work took longer than expected, but that wasn't Omar's fault. He kept me fully informed about what he was doing and seemed to be very knowledgeable. He was very fair when it came to how much time he charged for the work. Also, when discussing the possibility of replacing our shower, he even suggested LESS work than I had originally envisaged - i.E. Keeping the existing shower. So, overall, a very good service. Thanks Omar !
Customer in Woking
,
15 June 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fixed tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Good would use again
Customer in Aldershot
,
14 June 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Gas boiler and hot water
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We contacted Omar Friday lunchtime for advice re gas boiler and hot water. Fearing the worse, Omar attended within one hour to shut down gas boiler system and instructed us to use electric emersion until a scheduled appointment for Sunday. Provided advice to monitor system and advised to contact him if further problems. Omar and Kevin brought forward their Sunday appointment to Friday evening. Provided courtesy call before arrival. System fully tested and fault identified (faulty thermostat). Both friendly, courteous, highly reliable, prompt and true to their word. Highly commendable and we would recommend without hesitation
Customer in Yateley
,
12 June 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Leaking tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Arranged to have leaking kitchen tap looked at although I suspected taps would have to be replaced. Anyway Omar was able to at least reduce the leaking taps to occasional drips. To be honest that's what I expected as I know the taps really should get replaced sooner rather than later.
Customer in Reading
,
11 May 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replace burst central heating pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
This is the second time Omar's been called out this year to attend to our dreadful 5 year-old plumbing. A mystery hole had appeared in the boiler room pipe work threatening to turn it into an indoor plunge pool. Omar was called at 9.00am. He arrived one hour later and was done before midday. Quick, tidy, friendly, reliable. Not your normal sort of plumber.
Customer in Farnham
,
21 April 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replacement of downstairs cloakroom suite
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Omar was extremely professional and courteous throughout. He quoted a price and stuck to it although he needed to purchase some parts to complete the job which meant the costs were higher than first quoted (not Omar' s fault I hasten to add). I was extremely pleased with the standard of work and his fast response when called back to fix a slight leak caused by the replacement pipes. Overall a very good experience and I will definitely be using his services again
Customer in Farnborough
,
19 April 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Chemical system flush, new radiator thermostats, toilet leek, new valves
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Arrived punctual, very tidy worker and explained exactly what he was doing. Work was off an excellent starter and I would not hesitate in recommending his work to anyone.
Customer in Bedford
,
18 April 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Long term leak under bath from copper pipe.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Rang several plumbers in Southampton area - none could attend until next week! Actfast did as their name implies - very impressed.
Customer in Romsey
,
15 April 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Air lock in cold water tank and fitting a new cistern water entry device.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
The best plumber I have had. He went above and beyond the initial work and I was delighted with the work done. Very good.
Customer in Woking
,
5 April 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Leaking tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We had been told that the type of tap we had would need replacing and this was confirmed by Omar prior to his visit. However, to my surprise, we have found an honest and reliable plumber. Arriving on time, and solving the leaking tap without having to replace the unit. Omar explained what was wrong, fixed it and cleaned up after himself. No hidden extras, what you see is what you get - polite, conscientious, knowledgeable and sincere. I would, and already have, recommended him to others.
Customer in Woking
,
5 April 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Dripping tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good service did a very good job and explain what was needed.
Customer in Farnborough
,
28 March 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Made a leak safe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Brilliant service. Came out at night - arrived promptly within an hour. Very helpful. Would definitely recommend.
Customer in London
,
21 March 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Shower Thermostat not Working
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
8
Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Having been contacted by an upset Omar tonight about my original scores I am inclined to agree with him that perhaps I should have scored higher so I have resubmitted by feedback. Omar is clearly a man who takes pride in his work and in providing a meaningful service to his customers and his reputation and overall scores on Check-a-Trade are obviously very important to him.
Customer in Farnborough
,
13 March 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replacing leaking pipework for central heating system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar kept me informed of what he was doing as he went along. He is a pleasant, polite young man and did an excellent job, checking the heating system was working properly and replacing the floorboards and carpet. Before he left.
Customer in Guildford
,
23 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Water was coming through the ceiling.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I noticed the water coming through the ceiling in the evening and I rang Omar, he said he would be with me within 20 mins, he arrived in 15. Discovered it was a tiny hole in a pipe in the airing cupboard which had been leaking for some time and eventually came through ceiling. He completed the repair within the hour. As always, very polite and efficient.
Customer in Camberley
,
23 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Install Pipe work for Gas Cooker
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
After slight confusion as to what the job entailed, I can honestly say that Kevin did an excellent job. Very professional, very tidy and he answered all my questions clearly and concisely. I would recommend this company highly and I will use them again should the need arise.
Customer in Aldershot
,
20 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Broken kitchen tap.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Arrived on time, polite, explained what needed to be done and phoned before arriving.
Customer in Aldershot
,
17 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fixed shower, taps and installed valves and fixed toilet.
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Very good - kept us informed of every step as he went along.
Customer in Camberley
,
12 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fit new radiator in an emergency.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Big chrome ladder radiator broke its cheap plastic moorings and fell off the wall at 9am today, ruptured pipes, flooded bathroom. Panic. Called Omar at 10am. He arrived at 11am. Difficult job; had to cut through wall from other side for access to pipes. New radiator bought, fitted and working by 4.30pm. 5+ hours solid work. Expensive? Obviously, but worth it. 10/10. Very nice chap too. At last, a reliable plumber who knows his stuff.
Customer in Farnham
,
11 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Re-occuring Stagnant Water Smell in Bathroom.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Actfast were excellent. Arrived within the hour. Gave an honest explanation of what they were doing and what the cause of the problem could realistically be. Would definitely recommend them and use them again.
Customer in Woking
,
9 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Toilet flush repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very personable guy, good quality job. Seemed genuinely keen to help.
Customer in Aldershot
,
7 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replaced radiators - valve and flushed the system.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very happy with service provided.
Customer in Fleet
,
7 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fitted heated towel rail into central heating.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
An excellent job. Well done and timely.
Customer in Farnborough
,
3 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replaced and fitted new ball cock valve
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent response time (40 mins), very friendly and honest. Fault was found and explained to us in detail and solution explained also. Issue rectified promptly and tidied up after. Highly recommended.
Customer in Farnborough
,
3 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replaced various valves and general maintenance
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very tidy, clean and successful work carried out by a friendly, trustworthy guy.
Customer in Farnham
,
1 February 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replaced a faulty valve on the boiler. Drained and refilled the heating system.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar is the best. An absolute gentleman who is passionate, polite, and informed. I cannot recommend Act Fast highly enough.
Customer in Reading
,
31 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Leak in the bathroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
As it turned out , only a simple job. However, Omar was very helpful regarding this matter . With a sharp eye he also noticed a couple of small problems regarding my central heating system and soon sorted it. Thank you Omar. Already, Actfast Solutions has been recommended to a friend. If I need a trusted plumber again I will certainly call Actfast Solutions.
Customer in Fleet
,
28 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replacement of hot water immersion element.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Because of a fault in the element, a second visit was necessary but on both occasions the service provide by Omar was prompt, efficient and courteos.
Customer in Guildford
,
27 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replace bath, basin and kitchen taps
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent plumber who is knowledgeable on his trade. Informed me of all the work that was necessary, areas where improvements need to be made and what he was doing as he went along. Very polite and worked constantly even through his lunch and not like the normal plumber who wants endless cups of teas, he got on with the job and even tided up completely after himself. Would definitely recommend to anyone needing an experienced plumber who will do a great job.
Customer in Aldershot
,
27 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Quotation for insurance
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar came in cam checked the damaged done by the leaking shower and previous plumbers. I found Omar's opinions and estimates to be honest and without any fuss. Once I get the settlement from the insurers I will be calling Omar out immediately.
Customer in Farnborough
,
25 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Damaged pipe for incoming water.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
After having some nightmares with plumbers Omar has restored my faith, he did exactly what he said, came within the hour, 15,mins later job done, polite, efficient, very proud of his work, gave good advice and it was a fair price.
Customer in Newbury
,
22 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Exceptionally good and a past response - blocked drain.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fast response, friendly and helpful staff - excellent job.
Customer in Guildford
,
21 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Leaking tap repaired.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A satisfactory job.
Customer in Camberley
,
19 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Assessment of work to be done to solve kitchen sink issue at office
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A revelation as far as my contact with plumbers - Omar was polite, well presented, knew what he was talking about and gave honest advice that was easy to understand. Upon reaching our site he immediately assessed the problem and advised a solution which ensured that we were not paying for unnecessary work. Omar fixed a minor leak in our U-Bend without hesitation and did not even ask for us to cover the cost of his tape. Quite simply the best plumber that I have experienced.
Customer in Camberley
,
17 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Fitted a new gas boiler, Room thermostat and programmer
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I was given a fixed price but I had two extras. I have a 'Rolls Royce' boiler which should see me out! I am 74! I now have the best central heating I have ever had since we moved in, in 1984. It is a sealed system. I have learnt more about plumbing and heating from Omar and his colleague, Kevin, than ever before in my life. It you want the best then you now know where to go. Thanks fellas.
Customer in Aldershot
,
15 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Mended a severely damaged tap that leaked.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
The work was done to my complete satisfaction - not the cheapest but the job was done with minimum of fuss and in a couple of days-after over 2 months of water leaking. I had another less experienced person look at before, but the job wasn't done. Satisfactorily. Friendly and expertly done - worth paying for an honest job. You get what you pay for!!
Customer in Camberley
,
15 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replace radiator valve, re-instated central heating due to radiators being drained replace in house cold water stop cock.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar was a delight to have in the house. Courteous, careful and knew what he was doing. He arrived at the stated time and wasted no time on the work he was doing. I would certainly use the company again and give high recommendation to anyone.
Customer in Reading
,
13 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Leaking mixer tap in family bathroom; toilet downstairs not filling properly and loose toilet seat.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Firstly, thank you Omar for helping us today. Omar came around very shortly after my husband telephoned him. He was able to fix our mixer tap upstairs and the workings of the downstairs toilet, but the awful design of our toilet and an unsatisfactory initial installation meant that this was time consuming to sort out. Omar charges an hourly rate and had to get parts too, so it was not a cheap fix, however, he is competent, informative and very pleasant to deal with AND gives a 100 day guarantee. We would ring him again in future.
Customer in Farnborough
,
10 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Emergency repairs to leaking water tanks/defective overflow
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar and Kevin arrived within the hour from my phone call. Were polite, efficient, knowledgeable and worked very hard to fix the problems with defective overflow valves and incorrectly routed overflow pipe. Highly recommended.
Customer in Haslemere
,
8 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Overhaul of central heating system including boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
This is the second time he has done work for me. He is not cheap but he is honest. I am happy that I will finish up with a system that is perfect.
Customer in Aldershot
,
8 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Major work on immersion heater last year and pipe work maintenance recently.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Courteous, efficient, punctual and competent. Also genuinely caring and helpful.
Customer in Woking
,
6 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Repair of an overfilling cistern and a bathroom tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar arrived within just an hour and a half of my telephone call to repair an overfilling cistern and a bathroom tap that hadn't worked correctly for some time. Although small jobs, both were completed very quickly and competently, with a thorough explanation of the work undertaken at the end of the visit. I would certainly use Actfast Solutions Ltd again for any future plumbing work.
Customer in Farnborough
,
4 January 2011
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Water coming from leak caused by accident.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We called Omar at 9pm. He explained his hourly rate at the time and came to our home within the hour. He worked without stopping for three hours and rectified the damage. I would have no hesitation in recommending Omar for any plumbing work and would call on him again in a crisis as his calm manner kept everyone cool. Thanks Omar.
Customer in Godalming
,
29 December 2010
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Repaired mains water leak
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Arrived on time, a quick look at what was needed, off to get parts and back to repair the pipe, all very quick and neatly done. Thanks again and I wouldn't hesitate to recommend his service to others.
Customer in Farnham
,
28 December 2010
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Blocked Tap and New cold water feed pipe installation.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Had a very old galvanized water pipes for cold water feed for bathroom upstairs and could have been the reason for very low pressure for cold water. So had to install a new pipes just for that which Mr. Goulbourne did it quite smartly and neatly everything underground, nothing surprisingly hanging out. I am quite amazed actually. Thanks a lot, and would definitely recommend him. And yah a blocked tap was also fixed in no time.
Customer in Camberley
,
22 December 2010
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Repaired burst mains water pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Absolutely awesome service! Problem promptly and efficiently dealt with, and all at 7pm 5 days before Xmas. Would highly recommend Actfast Solutions.
Customer in Fleet
,
20 December 2010
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Emergency boiler repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Arrived in the timescale quoted, was quick to diagnose the problem and clearly explained what needed to be done and why. I was very impressed with the speed, efficiency and professional nature of the service - happy to recommend and will definitely use again.
Customer in Basingstoke
,
20 December 2010
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Isolated incoming mains and replaced broken brass nut connector.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar was the only plumber who advertised a 24-hour call out service who actually came and, inspite of freezing weather conditions and the time being 4.00am, he drove over, fixed the problem in a friendly and reassuring manner. Which was an enormous relief after I'd been mopping up all night. He is highly recommended and I will be passing his name around to anyone who needs it within his catchment area and will indeed use him myself if a plumbing problem should ever arise again.
Customer in Reading
,
17 December 2010
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Emergency repair of burst pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Omar was very prompt in arriving after the initial callout - he turned up in less than 15 minutes. Very nice guy and did a great job, gave his honest opinion about what needed to be done and didn't try to rip me off. Very professional service, problem solved with a minimum of fuss. Would definately recommend and would use again.
Customer in Camberley
,
16 December 2010
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
Replacement of heating unit
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
When another plumber did not arrive for their appointment during my emergency and then told me to find another plumber with no reason given, Omar was available to help. He explained in detail what the problem was. He did the repairs quickly and made an effort to work around my schedule. I will recommend him any time.
Customer in Fleet
,
13 December 2010
business
Actfast Solutions Ltd
www.checkatrade.com/ActfastSolutions
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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