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Aerial Tec (London & SE) Ltd

Member of Checkatrade for over 2 years
Aerial Tec (London & SE) Ltd Feedback Scores
146 customer feedback reports
with an average score of 9.6 out of 10.
Works in
Sevenoaks, London, Orpington, Tonbridge, Bromley, Kent, Surrey, Essex
Contact
name: Mr Terry Roberts
address:
West Kingsdown, Kent, TN15 6UF
telephone: 0800 121 8252   Enlarged for easy dialing:
0800 121 8252

01474 853335
mobile: 07957 251225
email:
Download Report Where They Work Give Your Feedback
Skills
Domestic work Free estimates Commercial work 24 hour emergency callout
Main work undertaken
Aerial Repair, Audio/Visual Installation, Communal Aerial/Satellites, Freesat, Freeview , Television Points, TV Aerial/Satellite Installation, TV Aerials/Satellite Services, TV Repair
Accreditations
Checkatrade


CAI+ Approved Installer
Verify Membership
City and Guilds
Joint Industry Board Electrical

Verify Membership

  • City & Guilds Level 2 NVQ in Electrical and Electronic Servicing (Signal Reception) 100/4226/X, 1687. 

  • CAI Certificate of Training for completing a course in Safe Working at Height including CAI procedures for Safe Working from ladders.

  • Quality Audio & Vision Certificate of Competence for Working at Heights including: Working at heights regulations 2005, Executing risk assessments, Manual handling a ladder, Inspection & use of a fall restraint system and Inspection & use of leaning ladders.

  • JIB Certificate for ECS Health & Safety Assessment.

  • Basic disclosure issued 12/01/2011.
Company Information
Interviewed on: 23 February 2011 Public Liability Insurance: Current - Verified on 22 August 2012
Limited Company: Registered as Aerial Tec (London & SE) Ltd. No. 05899928 Insured by: Axa Insurance
VAT Registered: No. 885 7378 57 Coverage amount (£): 5,000,000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Aerial Tec (London & SE) Ltd joined in February 2011.

Trade ref
We have always known Aerial Tec to be courteous, tidy in their work, punctual and reliable.
Trader in London, 28 February 2011
Aerial Tec provided a efficient and friendly service. They arrived promptly and the works carried out were to the highest standard. I would certainly recommend Aerial Tec to friends and family.
Customer in Gillingham, 28 February 2011
Installed aerial
Aerial Tec have installed home cinema and also installed Sky TV and free view in various rooms in my house, also a free view digital aerial. Excellent service and care and attention. Very happy.
Customer in Rochester, 28 February 2011
Satellite
Their engineers were very polite and professional. They carried out the installation of my aerial and satellite with minimum disruption. We were very happy with the work and Aerial Tec as a whole.
Customer in Sevenoaks, 28 February 2011
Customer Monitoring Reports Showing 10 out of 146 (reviews based on work commenced)
Total recommendations: 146, average score 9.6 Last six months: 24 reports, average rating 9.5
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
TV aerial installed.

Very quick.
Customer in Orpington, 15 May 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810
Activation of a TV aerial

Overall, no significant complaints, but a few small grumbles: The installed new cable socket is loose, as it is missing a screw; some cable clippings were left on the floor; and the cost of the job could have been clearer, particularly with regard to the treatment of VAT.
Customer in London, 8 May 2013  
Response from Aerial Tec (London & SE) Ltd:
I am sorry that you were not entirely satisfied with the installation. Our aim is to provide a professional level of service coupled with fast response and high standards of workmanship. We respond to significant numbers of domestic and commercial customers providing anything from service calls to full installations and receive very few complaints. Had we been given the opportunity to resolve these issues, we would willingly have attended. As a VAT registered company, by law we are required to include VAT when applicable. Commercial work requires us to separately identify this element. In any written quotation or invoice, VAT is shown separately. If this was not made clear when you enquired, I apologise. I am grateful for the opportunity to respond to your feedback. Your points will be taken on board to ensure the possibility of re-occurrence is minimized.
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810
TV - Sky

I would recommend this company.
Customer in Sevenoaks, 26 April 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Installing digital and satellite TV aerials.

They did the job exactly as quoted in advance.
Customer in Sevenoaks, 19 April 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Rectify sky dish.

Great service from Terry and Andy. Will use again.
Customer in Sevenoaks, 12 April 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
10Tidiness: 10 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Supply and fit digital tv aerial splitter and two to points run into office.

Polite, courteous and helpful in suggesting running calbes in existing trucking.
 Repeat Customer in Tonbridge, 10 April 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
6Tidiness: 6 out of 10 6Timekeeping: 6 out of 10 6Courtesy: 6 out of 10 10Workmanship: 10 out of 10
7
Combined score: 7 out of 10
710
Aerial service.

Very prompt, on time, took old aerial down and replaced with new, tidy.
Customer in Dartford, 10 April 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
1 x hard wired cats point from router in upstairs room to downstairs.

I would recommend this company.
Customer in Sevenoaks, 4 April 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910
Provide reinforced bracket for existing aerial and replace cable.

Excellent.
Customer in Sevenoaks, 3 April 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted booster to loft aerial to provide signal to 3 rooms

The two guys were very nice and gave me options and different costs involved very impressed.
Customer in Erith, 24 March 2013  
Aerial Tec (London & SE) Ltd www.checkatrade.com/AerialTecTc/
These are only the latest 10 customer monitoring reports. Click to see all 146 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.