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A.E.S

Checkatrade membership number: 92080

Address

Addlestone, Surrey, KT15 1QU

Contact

name: George Holt
telephone: 01932 829693   Enlarged for easy dialing:
01932 829693

0800 2346344
email: enquiries@aes-plumbers.co.uk
ProfileSkillsVetting
Checkatrade member since: 13 February 2008
Overall Rating: 9.7
Total recommendations: 23
Last six months: 4 cards, average rating 9.9

Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repairing faulty central heating and hot water system
Excellent work. Very professional and clearly explained everything that he was doing. Will certainly use George for future servicing etc.. We were especially grateful as we arrived home from a holiday in the sun to a very cold house and no hot water. AES answered the phone immediately and were able to book an appointment for first thing the next day.
Customer in Staines, 22 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable -Value for money: Not Applicable
10
Combined score: 10 out of 10
Boiler service
Courtesy and friendly service on the phone and doing the job. I would recommend them.
Customer in Staines, 20 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Clear drain in shower, fix drips, re-charge heating.
Excellent work, arrived on time, great guy, advised on maintenance for future. Would definitely use again. Thanks George!
Customer in Weybridge, 14 November 2008
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 7Workmanship: 7 out of 10 3Value for money: 3 out of 10
7.3
Combined score: 7.3 out of 10
Replace un-vented tank inlet valve and reset system.
I would recommend them.
Customer in Hampton, 3 July 2008
Response from A.E.S:
This job involved two visits, and we managed to get a part cheaper than originally thought, saving the customer money. As the customer has scored us 9 for "accuracy of the estimate" we are confused as to why they have scored us 3 for "value for money" when when the job cost no more than expected.
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Cleared blocked gully
Very professional and efficient service.  I would not hesitate to recommend AES to anyone requiring a plumber.
Customer in London, 27 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.8
Combined score: 9.8 out of 10
Blocked drain outside from kitchen.
Initial call to office was excellently handled, by office who phoned back in minutes confirming that their man would be with me shortly, which he was and carried out a thorough investigation and solved the problem. I would recommend them.
Customer in Walton On Thames, 11 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.8
Combined score: 9.8 out of 10
Fixing mixer basin taps
Excellent Customer Service on the telephone, prompt, efficient when completing work. I would recommend them.
Customer in Walton-on-thames, 8 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable 7Value for money: 7 out of 10
9.4
Combined score: 9.4 out of 10
Replaced stop cock, taps from mains to dish washer
Difficult to judge quality of work but problem solved. I would recommend them.
Customer in Weybridge, 3 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
Leak in boiler.
On time, friendly, nothing was too much trouble to find the fault. Willing to come out Easter saturday. I would recommend them.
Customer in West Byfleet, 22 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
Fit new wash basin taps.
Have used this company several times, small and large jobs. Always complete satisfaction.
Customer in West Byfleet, 25 February 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.5
Combined score: 9.5 out of 10
Inspect and rod through blocked drain.
A prompt and efficient response to my emergency call re a blocked drain. I would recommend them.
Customer in Chertsey, 25 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Central Heating
The service received was punctual, polite and effective. I would certainly recommend them to my friends. In fact I have already done so.
Customer in Wimbledon, 5 February 2008
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.3
Combined score: 9.3 out of 10
Fitted a replacement water pump to a central heating system.
They arrived at the stated time, did the work in an efficient and neat fashion and cleared up well. Payment was related to time taken.
Customer in Addlestone, 23 January 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.8
Combined score: 9.8 out of 10
Installation of new boiler.
I would not hesitate to recommend Able Emergency Services - excellent!
Customer in Addlestone, 14 January 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitted new thermo to back boiler unit / Also repaired leak on cold water system to bathroom.
I have used the above company before and would recommend them for any emergency repairs to mechanical services and gas installations.
Customer in East Horsley, 11 January 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
Replace kitchen tap including isolater valve.
I had a price for the mixer tap but more work was involved so an accurate estimate before not possible. Also used on 22/09/05 this time on bathroom taps.
Customer in Weybridge, 13 December 2007
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Leak under kitchen sink repaired.
Very efficient, reliable and considerate to older people. I would recommend them.
Customer in Addlestone, 12 December 2007
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.6
Combined score: 9.6 out of 10
installing new boiler
I was really impressed with every aspect of this service. The communication kept me upto date and gave a pesonal touch. It was a pleasure to use this company. I would recommend them.
Customer in Addlestone, 22 November 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
-
I found them to be very efficient. Very polite and value for money.
Customer in Addlestone, 21 November 2007
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.