Checkatrade

Albany Plumbing & Heating

51 monitoring reports, 3 have been received in the past 6 months.

loading map
To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Removed bath and fitted shower and cubicle
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rob gave a very good impression when he came to give a quote for the job. He was knowledgeable and came up with some good problem solving ideas. His quote was spot on and his work was excellent. All the rubbish was removed as promised. The tiler Rob brought with him - 'Jock' was also excellent and came up with some design ideas which look great. Thanks guys.
Customer in Petersfield, 16 April 2012 business
Correcting another workman's mistakes on a power shower.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rob is a great find!! he was punctual, efficient and tidy - knew exactly what he was dealing with and how it could be sorted. I have no hesitation in recommending him and will be doing so to all my friends.
Customer in Waterlooville, 13 March 2012 business
Replacement of whole central heating system in 3.5 days.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found Albany Plumbing and Heating through check a trade, initially dubious about using somebody we didnt know. Robert visited at a time that suited my wife and I, he was extreemly polite and immediatley understood the job requirments. He gave an honest opinion on what he thought we needed doing, which didnt include extra work that some tradesmen seem to add. He supplied a number of quotes for different variations of work as were not 100% sure exactly what we were going to do. In the end we decided to have the whole house re-piped including 8 new radiators and a top end boiler installed. Between receiving the quote and work commencing (approx 1 month) there was plenty of communications and advice sought, Rob never got fed up or pushy towards the job in hand. He agreed to start the job on a Thursday and work through until finished, we were visiting family whilst the work was going on which made the logistics of it very easy. I was very suprised that Rob even worked the Sunday morning in order to get the house back to the way it was before we left. The standard of work carried out was second to none, a superb job overall and we are extreemly happy with the new central heating system + wireless thermostat. The house was left in the way we left it and all mess cleared up. I would recommend Albany without hesitation, and will be using him for any more plumbing needs. Thanks for a great job.
Customer in Portsmouth, 11 March 2012 business
New Shower and Radiators Upgraded
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rob Is the most reliable and polite person you could employ. Nothing was too much fuss or trouble for Rob. The quotes were very reasonable and the standard of work was superb. Don't hesitate to give Rob a call. I guarantee you will not be disappointed. I shall recommend him to all my friends.
Customer in Waterlooville, 18 November 2011 business
Central heating system installed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Before the work started I expected that installing a central heating system would turn my house upside down, creating lots of dust and mess. Rob came round to quote and he involved me fully in the process whilst providing lots of useful information. The job took only 3 days, they always turned up on time, Rob phoned me daily to keep me updated with what they had achieved and they were exceptionally tidy. At the end of each day there was no mess left and the house was put back to normal. I cannot fault them on their customer service, communication and the finish was excellent. I would have no reservations in recommending them.
Customer in Redhill, 12 September 2011 business
Adjust water pressure
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came when he said, very tidy, quick and efficient. Very friendly would happily recommend.
Customer in Waterlooville, 5 August 2011 business
Fitted a new kitchen tap and fitted isolation valves
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had bought a new mono-block kitchen tap to replace the existing one which had seen better days. Rob kindly fitted it for me and also put isolation valves on the hot and cold water feeds. He arrived on time, and did the work quickly and efficiently for the agreed price. Very pleased with the result. I would recommend Rob to anyone.
Customer in Waterlooville, 16 May 2011 business
Fixed dripping bathroom taps
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The basin and bath taps were constantly dripping in my mother's house. Rob kindly replaced the washers, and the problem was fixed. Rob did this little job quickly and efficiently, and charged less than the initial price as the tap cores did not need replacing. I would recommend anyone.
Customer in Waterlooville, 16 May 2011 business
Supply and install new boiler and bathroom suite
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Whilst I knew I wanted a new boiler and bathroom suite I had no idea what to do best with the space I had available. Albany Plumbing were able to provide me with some recommendations and provide all materials and labour with no additional effort required on my part. The boiler was moved from the cupboard in the the loft which has provided me with more storage space. They arranged for the bathroom to be totally replastered and tiled, spotlights put into the ceiling and also installation of a new bathroom suite and heated towel rail. All work was completed in a timely manner and to a very high standard. I found them to be trustworthy and very polite. The property was left tidy at all times and rubbish removed. All in all I am extremely happy with the work and service provided and would recommend to anybody looking for a similar service.
Customer in Waterlooville, 4 April 2011 business
Replaced old boiler with a combi boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rob and his team were extremely good. Not only did he come up with a space saving solution that other companies had not by suggesting to place the boiler in the loft but he went out of his way to ensure that I was happy with all stages of the workmanship. If I had any queries during the installation and I was not present all I had to do was to leave Rob a message on his phone and he responded that day. I would recommend his company to anyone they definately deserve 10/10 for everything.
Customer in Chichester, 5 January 2011 business
Replacement bathroom.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Had a complete new bathroom including rearranging the room layout. Very pleased with the finished result, looks exactly as we hoped it would. Quite a challenging job having to deal with different size tiles (we supplied the tiles, which despite waiting four weeks to arrive to make sure all same batch it turned out to be four different batches!), but did a very good job of making the appearance of the tiles the same. Came up with suggestions to improve installation and the efficiency of the installation. Very good job!
Customer in Fareham, 17 December 2010 business
General sorting out heating and piping
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly and reliable. Assessed the work to be done, did exactly what was required and at a very reasonable cost. Also, took the time to explain what he was doing and why. Gave a quote and the bill was reduced as in his opinion a new part was not required. Would definitely recommend Rob to others.
Customer in Waterlooville, 20 September 2010 business
Complete bathroom build.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class workmanship, very reliable and professional.
Customer in Waterlooville, 12 August 2010 business
Installed Combi Boiler and Thermostatic Shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rob did an excellent job. By far the cheapest quote, real value for money. I would thoroughly recommend him. Thank you Rob.
Customer in Waterlooville, 10 August 2010 business
Installation of three garden taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, no mess inside house, or in garden.
Customer in Waterlooville, 4 August 2010 business
Fit new boiler hot tanks shower and taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent professional workmanship with high quality parts and fittings.
Customer in Emsworth, 28 July 2010 business
Rob installed brand new combi boiler system replacing old
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All in all "Excellent" Really polite and genuine man who does what he says. Very punctual, tidy and great value for money. Impressive that he is at the end of the phone for any after care and goes out of his way to ensure your happy for his service. Would definately recommend him and would not hesitate to call again for future work.
Customer in Waterlooville, 5 July 2010 business
Replacement of old boiler
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Rob and the team worked quickly and efficiently, I work from home and hardly noticed they were there. The price quoted was the price paid, they cleaned up after themselves, I am no expert but the quality of the work looks good. I have had no reason to call them back and the new boiler is working fine. I have already recommended them to neighbours and would use them again myself Cheers guys.
Customer in Waterlooville, 1 July 2010 business
Upgrading of heating system to combi system and radiator installation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

ABSOLUTELY BRILLIANT. I recommend Rob and his team. Efficient, very courteous, and very professional. The work was done in London for a quote, and speed of giving a quote that no other company could match.
Customer in Teddington, 30 June 2010 business
New bathroom fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great quote, followed through with good communication and some great workmanship. It was also nice that when asked if they could do a couple of extra little things, nothing was too much trouble. They were also very tidy and ensured that everywhere they'd been was thoroughly cleaned before they left. I'll happily be recommending them to friends and family and Albany will be top of the list for any future plumbing work.
Customer in Andover, 26 May 2010 business
plumbing and tiling in en-suite bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. Having read the feedback on this web site, I contacted Rob.  Everything that was said about his service was true. He mended a noisy cistern for no charge before providing a quote for the en suite work. He and Jock did a great job and were flexible when the tiles we ordered had to be sent back. Rob was always quick to respond and did the work to the price quoted. I have no hesitation recommending him to others and we will use him again. Thank you
Customer in Waterlooville, 6 May 2010 business
A boiler upgrade and a new bathroom suite
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

These were two separate jobs at different locations (rented properties) and I can't fault the workmanship one bit. Robert turned up when he said would, cleared up any mess he made, which was kept to a minimum and the cost was within £7.50 of his quotation. I would recommend Albany to anybody. My own boiler needs replacing sometime soon and I will not hesitate in calling Robert for another quotation.
Customer in Cowplain, 15 March 2010 business
New boiler and 2 new radiators
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work, efficient, helpful, clean, tidy and no mess. GREAT
Customer in Rowland'S Castle, 18 January 2010 business
Sorted a leak on our mains water pipe.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A top plumber - I strongly recommend you use him! Reason? - Robert came to check a leak on a seal on our mains water pipe. It had been leaking for some time and we were scared to touch it. It turned out all he had to do was tighten the seal, SO HE DIDN'T CHARGE US - EVEN FOR THE CALL OUT! If only all tradesmen were as honest and decent as this. Thank you Robert!
Customer in Petersfield, 2 December 2009 business
Bathroom and En-suite replacement.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Robert is a very professional, very approachable person. He and Jock completed both our bathrooms, we bought him straight back to do the en-suite after completing the bath. All our concerns and niggles were dealt with quickly and professionally. I would recommend Robert to all!
Customer in Hayling Island, 1 December 2009 business
Leaking pipe and mixer tap problem
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Where were the unreturned phone calls, the surly attitude, the lateness in arriving, the sloppy work and the hefty bill for doing very little? Answer - Nowhere!  Rob is a breath of fresh air if you've experienced the problems above. HIGHLY RECOMMENDED!!
Customer in Petersfield, 27 November 2009 business
Plumbing and heating
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

He was friendly, helpful and helped me through all the problems
Customer in Petersfield, 6 November 2009 business
Plumbing and heating.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very polite gentleman, who worked quietly and efficiently. A very good service.
Customer in Hants, 27 October 2009 business
Replacing an old-style boiler with a new combi boiler, putting in a new radiator and replacing 5 radiators
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was completed very professionally to a very high standard with a high quality of workmanship and very tidily.  I have found Robert Aked to be very approachable and helpful including post-completion of the work.
Customer in London, 12 October 2009 business
Fixed sink taps, toilet and outside tap
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very highly recommended. Very professional and helpful. Don't hesitate in contacting this company. Gave a quote and stuck with it even though extra work was required.
Customer in Waterlooville, 12 September 2009 business
replace old heating system with a new combi system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic job, all work completed on time and to a high standard. Rob was very polite and tidy. I would recommend Albany to anyone.
Customer in Waterlooville, 28 August 2009 business
plumbing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, reliable and friendly service. Reasonable charges. A pleasure to do business with.
Customer in Waterlooville, 28 August 2009 business
Re-configure pipework under boiler and move a radiator
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rob was excellent from start to finish. He always returned my calls quickly, did the job at short notice and worked quickly and efficiently. The quote was good and not exceeded. I would highly recommend Albany Plumbing and Heating to anybody.
Customer in Southsea, 11 August 2009 business
Toilet Syphon Replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would recommend him to anyone - in fact I have already recommended him to a friend.
Customer in Rowland'S Castle, 24 June 2009 business
To supply and fit combi boiler
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Quote arrived when told it would and work completed quickly and efficiently, easy to contact and quick to respond. I would recommend them.
Customer in Waterlooville, 16 June 2009 business
Install central heating system including Gloworm boiler and 5 radiators + install kitchen cooker
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Despite unforeseen problems, all aspects tackled and completed to my satisfaction.  A job well done. I would recommend them.
Customer in Waterlooville, 11 June 2009 business
Mend broken shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very reliable, good communications - phone calls returned promptly. Friendly and efficient work done. Would highly recommend.
Customer in Waterlooville, 11 June 2009 business
Replace toilet siphon
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The scores say it all. In addition to the job in hand Rob Aked gave a lot of helpful advice on another plumbing problem and I have every intention of using him again when the job needs doing.
Customer in Waterlooville, 22 May 2009 business
New Bathroom/Heating
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rob from Albany Heating/Plumbing was excellent. Great service, very reasonable rates would definitely recommend him ten out of ten for all.
Customer in Waterlooville, 18 May 2009 business
new shower &enclosure new taps
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

very reliable good workmanship ,right on target with estimate will definitely use again
Customer in Havant, 27 April 2009 business
General work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fitted new power shower for us. Did a first class job. Would recommend him and will use him again if needed.
Customer in Waterlooville, 20 March 2009 business
Replaced Radiator, replaced Kitchen Tap and fixed a problem with shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Tidy, efficient, polite. At last an honest tradesman that I would Highly recommended.
Customer in Waterlooville, 5 March 2009 business
Fit central heating, wc and shower.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Put himself out to get the job done on time, came in on budget and cheaper than the rest. Can't really fault him.
Customer in Portsmouth, 13 February 2009 business
Replacing all old radiators and adding 2 new ones.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Within 10 minutes I trusted them with my house to leave them to it and I was not let down in any way - they thought about things before I did and would not have considered - will use again. I would recommend them.
Customer in Waterlooville, 30 January 2009 business
Pipeworks for bathroom, basin and new radiator.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, efficient, polite. No excess on original estimate. Highly recommended.
Customer in Waterlooville, 18 November 2008 business
Plumbing and heating
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Totally trustworthy. I would recommend them.
Customer in Petersfield, 14 November 2008 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.