Removal of poly carbonate conservatory roof and refit with self cleaning glass
Disappointed with the end result. Initially impressed with the price and owner Mark who did the initial assessment and used company as recommended by a family member. Conservatory roof was left without sealant around the edges and there was also nearly a half inch gap left in the trim so if rained could have damaged new conservatory flooring. We did not initially notice gaps until conservatory was decorated. Workman also left glass roof full of fingerprint smears and residue from sticky labels which I had to clean off myself. Expected more from reputable company and hope this was a one off.
9 July 2013
Response from Alpha Windows:
Further to the comments from Mr and Mrs Johnson, firstly we would like to apologise for any inconvenience that has been caused. However we would like to point out, that the reason the sealing on the back wall was missed, was due in part that at the time we were asked as a favour to put an electric/fan light in. The sealing unfortunately then got missed. This was an oversight on our part and would not usually happen. As soon as the matter was highlighted to us we rectified this in a timely and professional manner until Mr and Mrs Johnson were satisfied. Alpha Widows pride ourselves on our consistent high standards and this is reflected in the feedback that we normally receive.