Checkatrade

Alpha Windows

544 customer feedback reports; 33 received in the past 6 months

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Customer Feedback

The following reviews are based on work commenced.
Replacement windows, fascia and soffit
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

As a tradesman myself they did an outstanding job, without the flannel and hype from bigger companies.
Customer in Reading, 10 May 2013   business
Service and communication - excellent.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From the onset of the work - this company has offered and given excellent service and quality and communication. Very nice staff and lovely to deal with.
Customer in Bracknell, 23 April 2013   business
New front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Friendly staff, helpful at all stages from choosing, ordering through to completion. Very happy with our front door.
Customer in Maidenhead, 9 April 2013   business
Fitted two doors and two windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient, friendly and professional in their work. Clean and tidy.
Customer in Wokingham, 7 April 2013   business
Replacement of 15 year old upstairs windows.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Considerate to your requests - but professional advice. Very nice people to work with.
Customer in Reading, 4 April 2013   business
Supplied and fitted nine windows, one bay window and front and back doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are absolutely over the moon with the work carried out by Alpha Windows, the work was carried out with minimal disruption and everything was kept really tidy. The team arrived promptly each day and the windows and doors are perfect. We would highly recommend them to anyone and would definitely use them in the future. In fact my mum is about to use them having seen our end result.
Customer in Reading, 11 March 2013   business
Two windows and main door replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very good service, constant updates and after sales support, very good.
Customer in Wokingham, 11 March 2013   business
2 French windows plus four additional various sized windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional, quality windows, affordable prices, with friendly fitters, shop staff also very helpful.
Customer in Reading, 1 March 2013   business
Replacement upvc window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt communications. Always polite, on time and tidy. Workmanship is first class. Third time we have used them. Highly recommended.
Customer in Reading, 28 February 2013   business
Construction of conservatory.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mark and his team are fantastic and it was a pleasure to use them. I would not hesitate to recommend them in fact, I already have.
Customer in Reading, 10 February 2013   business
Complete set of new windows and doors fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are delighted with Alpha Windows! No heavy sell. Prompt in every dealing. 9 windows and doors fitted in 1.5 days. Clean. No complaints at all!
Customer in Maidenhead, 5 February 2013   business
Fitting of new replacement UPVC windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service I received from office to fitting was exceptional, would definitely recommend to others.
Customer in Wokingham, 29 January 2013   business
Replacement sash windows.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The quality and workmanship were fabulous. Very friendly to deal with. Will use them again.
Customer in Henley-on-Thames, 29 January 2013   business
Double glazing windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, good workmanship, friendly and polite. Room left in perfect condition.
Customer in Reading, 25 January 2013   business
Replacement of 4 windows and 1 door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Good quality work, they got right on and only took about 5 hours, tidy and polite.
Customer in Oxford, 7 December 2012   business
Windows replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very conscientious, prompt resolution of issues.
Customer in Reading, 30 November 2012   business
Installation of 3 second floor windows
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very good service, very good value, very good customer service.
Customer in Reading, 30 November 2012   business
Removal of old conservatory and replace with new upvc one.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good quality workmanship, trustworthy, tidy and punctual. Also very good price compared to other quotes we had.
Customer in Reading, 31 October 2012   business
Replaced 9 windows and 2 doors.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very competitive price, professional and friendly team.
Customer in Reading, 31 October 2012   business
Replaced 19 windows (including 2 bays), 2 doors, 1 pair french doors, all our guttering and down pipes.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Good value, and friendly reliable staff who got all the details just as we wanted them. There were several problems caused by the supplier but Alpha kept coming back until the job was completely finished. We were keen that the new windows would match the previous ones, and we are very pleased with the finished appearance of the work.
Customer in Reading, 17 October 2012   business
Supplied and fitted back door with adjoining window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work done efficiently to a high standard. Very pleased with both the job and the product.
Customer in Reading, 15 October 2012   business
Replaced double glazing (6 windows including 2 bay windows).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All work completed very efficiently and all windows fitted beautifully. They even replaced for free 2 other window locks to ensure they all matched. Staff were very personable and all this with a cheaper quotation than other local firms.
Customer in Reading, 13 October 2012   business
New soffits, fascias, barge boards and guttering
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

They were very patient and helpful when deciding on styles. Provided good reference sites. Reliable and expert workmanship and very good value, extremely pleased with end result.
Customer in Reading, 11 October 2012   business
Windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Clean, efficient, carried out work as agreed when they said they would, friendly, they made a difficult job easy, did more than they needed to do.
Customer in West Byfleet, 10 October 2012   business
French doors fitted.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent. We are pleased with our new doors into the garden.
Customer in Reading, 3 October 2012   business
Soffits and fascias.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient, friendly staff, reasonable price and excellent workmanship.
Customer in Reading, 2 October 2012   business
Installation of UPVC door at back of garage.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Clean, efficient and excellent quality workmanship. The quality of the materials used is at least equal to that offered by competitors.
Customer in Wokingham, 1 October 2012   business
Window replacement x12
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, from manager to installers, a lovely firm to deal with.
Customer in Reading, 1 October 2012   business
Replaced back door and a number of windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was completed in a professional manner and on time. The product supplied were of excellent quality as was the workmanship - very pleased with results.
Customer in Reading, 20 September 2012   business
Installation patio door, replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Lovely family company, very professional. Strongly recommend. Friendly and value for money.
Customer in Crowthorne, 18 September 2012   business
Replacement double glazing for whole house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work, windows fitted without problems and minimal mess. Very good value.
Customer in Windsor, 18 September 2012   business
Windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Top quality windows and workmanship, very clean and tidy, excellent job.
Customer in Wokingham, 13 September 2012   business
Replacement double glazed window
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic service, new window had manufacture faults which Alpha Windows highlighted and rectified very quickly.
Customer in Reading, 9 September 2012   business
Replacement of two doors and two windows.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Turned up on time. Friendly team who worked hard, left site clean and tidy. Very satisfied with them.
Customer in Reading, 6 September 2012   business
Patio door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Replaced old patio door, on time, quick and tidy and very pleasant.
Customer in Reading, 5 September 2012   business
New back door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class service, job completed on time.
Customer in Crowthorne, 5 September 2012   business
New windows and dorma cladding.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient standard of work, clean and tidy. Would recommend to others.
Customer in Reading, 3 September 2012   business
Double glazing replacement to windows and door, fascia, soffits, etc.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent good quality work! Very polite, friendly staff. Good prices. Very tidy clean workers, helpful. Very pleased with standard of work.
Customer in Reading, 31 August 2012   business
New windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good work. Also very friendly.
 Repeat Customer in Reading, 31 August 2012   business
Installation of patio doors, replacement of front door, replacing front window and brick work.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I would highly recommend Alpha Windows to anyone, they are very friendly, communicate well, fast and tidy.
Customer in Wokingham, 29 August 2012   business
Replacement of double glazed units that had failed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They removed the old glazing, including some with leaded lights and others with unique trim features, and replaced them with exact matches, working cleanly and promptly. Great service. Certainly happy to use them again.
Customer in Reading, 21 August 2012   business
Windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent workmanship and very professional.
Customer in Reading, 13 August 2012   business
2 patio doors
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent all round and a big thank you to Allison.
Customer in Reading, 9 August 2012   business
Replaced eight windows and one door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The person that provides the quote is one of the installation team, so there's no misunderstanding about what was agreed. Everyone was friendly and helpful. They took care to minimise damage to the plaster work and finished everything to a very high standard. As a result, we have now ordered a conservatory from them.
Customer in Bracknell, 7 August 2012   business
Windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

On time as agreed. Both bay windows fitted in a day - nice job. Good service and cleaned up after.
Customer in Reading, 2 August 2012   business
Replacement windows.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent, customer service and good workmanship.
 Repeat Customer in Reading, 1 August 2012   business
Supply and fitting sliding patio door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kept us well informed as to fitting date/time, wont out of way to do job quickly. Tided up and were very polite.
Customer in Reading, 30 July 2012   business
Removed door, replaced with window and built up brick work around.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Excellent service, kept me informed and were helpful with dates, work done is excellent.
Customer in Reading, 16 July 2012   business
Windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service provided by Alpha Windows was excellent. Standard of work was of a high quality. Punctual, courteous and tidy.
Customer in Uxbridge, 9 July 2012   business
Replaced bathroom window and fittings, replaced complete bedroom windows frame.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

We were very happy in all aspects of the work from first contact by telephone to completion. If needed we would be happy to engage them again.
Customer in Reading, 2 July 2012   business
Three windows fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

After sales service very good. Very minor problems received and prompt attention pleased with windows.
Customer in Reading, 1 July 2012   business
Supplied and fitted UPVC sash windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent - friendly, helpful people to deal with. Fantastic service, highly recommended.
Customer in Reading, 1 July 2012   business
11 Georgian white UPVC replacement windows in period property
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Was very pleased with complete service. Professional and efficient. Very helpful and good timekeeping. I had georgian bars on outside as well as inside and these look terrific, very much like original wooden windows. Also had laminated glass as we are on busy road and this has cut down on traffic noise considerably. Will certainly use again and recommend to others. Meticulous about cleaning up after themselves. Highly recommended.
 Repeat Customer in Henley-on-Thames, 21 June 2012   business
2 new windows in bathroom - supplied and installed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, really pleased with the work Alpha did an they were very competitively priced.
Customer in Reading, 15 June 2012   business
New kitchen door plus 2 replaced sealed glass units
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All staff very helpful and courteous, gave good advice re future care and needs, very clean, good value, excellent service, will use again.
Customer in Reading, 11 June 2012   business
Replacement door panel
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Quick, professional and tidy, easy to do business with, willing to do a small job.
Customer in Reading, 9 June 2012   business
Installing 10 Georgian bar windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient and friendly. On time, good quality windows, good price. Would highly recommend, will be using again.
 Repeat Customer in Henley-on-Thames, 8 June 2012   business
Double glazed windows x 4.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent company. No pressure applied by them. I felt in charge and was kept up to date at all times. Am using them again now for more work. 10/10.
Customer in Reading, 1 June 2012   business
New windows, patio doors and back door with cat flap
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The service was fantastic, came when they said they would and were very clean and tidy, also very helpful.
Customer in Slough, 30 May 2012   business
Providing and fitting kitchen door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were very satisfied with the service provided. Also the courtesy and the finished work.
Customer in Reading, 22 May 2012   business
New windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good quality windows, excellent workmanship, fitted in a timely manner, very tidy.
Customer in Reading, 22 May 2012   business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.