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Alpha Windows

650 feedback reports; 56 received in the past 6 months

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To protect the privacy of customers locations are displayed approximately.

Feedback Received

The following reviews are based on work commenced.
To replaced existing windows in 1940's house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Right from the beginning I found there service outstanding I was a bit worried it would take too long to install the windows but in the end from order to install only too about 10 days! The new windows look amazing, much better than my neighbours!
Customer in Reading, 10 April 2014   business
Replacement windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
All work done very good, with little mess, which they cleaned up, helped us put curtains/blind and furniture back.
Customer in Reading, 31 March 2014   business
6 windows replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The team arrived on time and were tidy and efficient. This is the second time we have used Alpha Windows they do a great job at a very good price.
Customer in Wokingham, 27 March 2014   business
7 windows and 2 double patio doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very nice workman. Fast but efficient. In short excellent work fully satisfied.
Customer in Wells, 24 March 2014   business
Front windows, front and back door replaced.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910
A couple of scuff mark on walls. Noticed some minor marks on window when washing then, only noticeable close up. Good overall.
Customer in Reading, 20 March 2014   business
Door and 2 windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent quote and satisfactory work. Follow up adjustment, went well too.
Customer in Reading, 28 January 2014   business
Complete replacement of all our windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very efficient and courteous, getting the quote was straightforward, very tidy and work completed on time.
Customer in Reading, 27 January 2014   business
Double glazing whole house plus adding patio door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very courteous, clean and competent. The job was carried out to an excellent standard.
Customer in Reading, 24 January 2014   business
Replace all soffit, fascias boards, 14 windows and 1 French door.
Scores:
5Tidiness: 5 out of 10 9Timekeeping: 9 out of 10 6Courtesy: 6 out of 10 8Workmanship: 8 out of 10
7
Combined score: 7 out of 10
710
Acceptable for the windows, the chap who did the soffit and fascias was excellent.
Customer in Reading, 13 January 2014   business
New back door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Prompt and efficient and polite and cleaned up and took away everything and very well pleased with the result.
Customer in Reading, 13 January 2014   business
Replacement sliding patio doors stable door and French windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent service. Windows of high quality. Very friendly and easy to deal with. Workmanship was excellent.
Customer in Reading, 20 December 2013   business
Replacement windows. Replacement of fascias, soffits and gutters.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Second time I've used this company. Genuine friendly, family business. No gimmicky special offers. Excellent workmanship. Thoroughly recommended.
 Repeat Customer in Reading, 6 December 2013   business
New UPVC windows installed
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fantastic service! Very quick to complete survey and provide quote. Installation was carried out quickly and to good standard.
Customer in Reading, 5 December 2013   business
Returned to rectify a fault covered by the guarantee.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Returned customer. Have used Alpha Windows numerous times and have always been very impressed.
 Repeat Customer in Wokingham, 1 December 2013   business
Supply and fit composite front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very happy with the work performed. The installers turned up on time and were finished within a few hours, and were polite and courteous. Top glass panel was initially not supplied so temporary panel put in and installer returned at a convenient time a couple of days later to complete (5 minute job). Very tidy interior finish including ducting for phone cable.
Customer in Maidenhead, 29 November 2013   business
10 windows and I set of French doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very satisfactory would use them again. Products look good.
Customer in Reading, 20 November 2013   business
Front door and panels , 2 double patio doors , 7 windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Class products and workmanship excellent family firm provided unequalled service .Total satisfaction .
Customer in Wells, 19 November 2013   business
3 windows plus patio doors
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent work and service before and after fitting, I have already recommended.
 Repeat Customer in Reading, 18 November 2013   business
Patio doors replacement.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Price competitive, good workmanship, all staff friendly.
Customer in Wokingham, 11 November 2013   business
Replacement of front door and surrounds.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We could not fault the staff or workmanship of Alpha Windows . We have had work done by them in the past and would use them again .
 Repeat Customer in Reading, 8 November 2013   business
French doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
A1 service, excellent service, friendly and totally professional.
Customer in Reading, 7 November 2013   business
Installation of upvc door at rear of garage leading to back patio.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810
Excellent service from initial telephone call to arrange free estimate to work carried out in a very professional and polite manner.
Customer in Wokingham, 1 November 2013   business
Replacement windows and doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Alpha windows gave us very good service. Prompt, fitting, nice guys and no mess.
Customer in Marlow, 1 November 2013   business
Replacement UPVC windows (15 in total).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Friendly, well informed and experienced in the industry they work in. Excellent service, good product and sensible price.
Customer in Reading, 30 October 2013   business
6 windows replaced, some large, two were small stained glass
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9.3
Combined score: 9.3 out of 10
9.310
The company was efficient in making their estimates. They kept to time and worked neatly and efficiently. They were especially good at negotiating the colours and patterns of the stained glass.
 Repeat Customer in Reading, 28 October 2013   business
New PVC door and windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Professional. Follow up work carried out promptly. Great job.
Customer in Reading, 25 October 2013   business
7 windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent service, very friendly, we previously had the same people ti renew our windows when we lived in Reading.
Customer in Portsmouth, 23 October 2013   business
Door and windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very, very satisfactory. We haven't had any problem with doors and windows since they have been done.
Customer in Reading, 22 October 2013   business
Installation of 8 new windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
No hard sell, competitive price, excellent service and very pleased with new windows.
Customer in Wokingham, 22 October 2013   business
4 windows and 1 door replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Workmanship, customer service and product quality all of the highest standard.
Customer in Reading, 16 October 2013   business
Replacement upvc windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Alpha windows completed the agreed work in the time specified and at the price agreed. Very good job.
Customer in Reading, 10 October 2013   business
New front windows .
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very good and helpful service and a good product.
Customer in Reading, 9 October 2013   business
Windows and French door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very good service, took care ( did not damage any tiles around windows ) and were tidy. Top job.
Customer in Crowthorne, 8 October 2013   business
Fit 3 windows at front of house .
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very good and professional the 2 fitters were very polite and cleared up very well. Would highly recommend to anyone .
Customer in Reading, 7 October 2013   business
4 windows and 1 door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The job was completed quickly and very tidy and to a very high standard.
Customer in Wokingham, 2 October 2013   business
Installation of ten windows.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Work carried out well , rapidly in a friendly manner .
Customer in Yateley, 1 October 2013   business
Replacement of front door canopy.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent service. Professional workmanship. Job completed on time.
Customer in Reading, 25 September 2013   business
Installation of 6 windows and 2 doors rear and side ( to finish house).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent standard of work. Very friendly, courteous and tidy. Trustworthy. Also competitive cost.
Customer in Wokingham, 24 September 2013   business
Replaced front and back doors with composite.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Wouldn't hesitate to recommend, great job, professional and friendly.
Customer in Reading, 23 September 2013   business
Replacement of front and patio doors and windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Returning customer, always very happy with work and service, would definitely recommend.
 Repeat Customer in Wokingham, 22 September 2013   business
Supply and installation of 12 windows and 1 door, all UPVC construction.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Very prompt in attending site to provide quotation. All work carried out as planned, and very professional approach on the job.
Customer in Maidenhead, 17 September 2013   business
New front door and side light installed.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Good service, high quality product! Very helpful and informative.
Customer in Reading, 16 September 2013   business
Two vertical sliders for bedroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Extremely polite, punctual and professional. The windows are amazing. Wished I found Alpha Windows earlier before having my lounge done by a company that were not so professional. Thank you
Customer in Maidenhead, 2 September 2013   business
New front door and window.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
3rd time we have used this company. They have always provided excellent service and workmanship.
 Repeat Customer in Reading, 30 August 2013   business
Complete window replacement for home
Scores:
6Tidiness: 6 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
7.5
Combined score: 7.5 out of 10
7.510
Show room small fitting and service very good. Couple of wrong windows supplied but quickly changed.
Customer in Bracknell, 9 August 2013   business
10 windows and 3 doors.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Highly efficient control of work and use of time. Very friendly.
 Repeat Customer in , 8 August 2013   business
Replacement french doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Competitive quote and job scheduled within reasonable time scales. Arrived promptly and work efficiently. One pane had broken during transit but a return visit was arranged in a timely fashion.
Customer in Reading, 7 August 2013   business
New windows, conservatory, cladding, soffits, guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Outstanding. All so easy, no problems, everything as we asked for it, cannot recommend highly enough. Thanks Mark and team for a superb job.
Customer in Reading, 5 August 2013   business
Window installed.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Very helpful. Always courteous and the window looks great.
Customer in Reading, 1 August 2013   business
Replacement windows.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Excellent service, installation, replacement windows are red. Specially chosen by us, carefully installed and touch up paint used on small areas where needed.
Customer in Crowthorne, 26 July 2013   business
Replace two wooden windows with upvc equivalents.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very happy with the work. We would use them again and happily recommend them.
Customer in Wokingham, 9 July 2013   business
Removal of poly carbonate conservatory roof and refit with self cleaning glass
Scores:
3Tidiness: 3 out of 10 7Timekeeping: 7 out of 10 7Courtesy: 7 out of 10 4Workmanship: 4 out of 10
5.3
Combined score: 5.3 out of 10
5.310
Disappointed with the end result. Initially impressed with the price and owner Mark who did the initial assessment and used company as recommended by a family member. Conservatory roof was left without sealant around the edges and there was also nearly a half inch gap left in the trim so if rained could have damaged new conservatory flooring. We did not initially notice gaps until conservatory was decorated. Workman also left glass roof full of fingerprint smears and residue from sticky labels which I had to clean off myself. Expected more from reputable company and hope this was a one off.
Customer in Reading, 9 July 2013  
Response from Alpha Windows:
Further to the comments from Mr and Mrs Johnson, firstly we would like to apologise for any inconvenience that has been caused. However we would like to point out, that the reason the sealing on the back wall was missed, was due in part that at the time we were asked as a favour to put an electric/fan light in. The sealing unfortunately then got missed. This was an oversight on our part and would not usually happen. As soon as the matter was highlighted to us we rectified this in a timely and professional manner until Mr and Mrs Johnson were satisfied. Alpha Widows pride ourselves on our consistent high standards and this is reflected in the feedback that we normally receive.
business
Install three windows.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Excellent all round customer service. Windows installation, follow up. We would definitely use them again.
Customer in Maidenhead, 17 June 2013   business
Replacement windows.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Friendly service and professional workmanship at a fair price.
Customer in Henley-on-Thames, 5 June 2013   business
Replacement windows, fascia and soffit
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810
As a tradesman myself they did an outstanding job, without the flannel and hype from bigger companies.
Customer in Reading, 10 May 2013   business
Replacement patio doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
An estimate for work required arrived quickly. Work was done on the day and time agreed.
Customer in Wokingham, 3 May 2013   business
New back door fitted (stable door).
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510
Apart from problems finding the address, since they had wrong post code, the service was very, very good.
Customer in Reading, 24 April 2013   business
Service and communication - excellent.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
From the onset of the work - this company has offered and given excellent service and quality and communication. Very nice staff and lovely to deal with.
Customer in Bracknell, 23 April 2013   business
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Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.