Checkatrade

Anchorage Roofing Services

56 customer feedback reports; 11 received in the past 6 months

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Customer Feedback

The following reviews are based on work commenced.
Repair to central chimney stack and reduction to another.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Clear prompt quote, punctual, polite, kept us informed of progress. Arranged prompt set up and removal of scaffolding.
Customer in Sutton, 29 April 2013   business
Repair to polycarbon roof and guttering
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Came on time polite and pleasant did more than was asked to, very helpful
Customer in Sutton, 23 April 2013   business
Roofing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very polite, very high standard of work.
Customer in Carshalton, 16 February 2013   business
Repair of flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kevin really listened to what I wanted done, pointed out a couple of other things I had not thought about. Knows his trade and runs a tight team, good work, would recommend.
Customer in Wallington, 15 February 2013   business
Re felt flat roof to garage.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Workmanship looks very good, completed in good time and on budget. Very satisfied.
Customer in Carshalton, 16 January 2013   business
Re-tiling kitchen annex roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This company were most efficient and completed the work quickly despite bad weather delaying their start.
Customer in Carshalton, 30 November 2012   business
Clear gutters and mend gutters, replace broken tiles.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Mr Norman was polite and professional at all times. He arrived to quote for the work when he said he would. He emailed me the estimate a day later, and the work was completed at the first opportunity he could fit us in. Would definitely use this company again.
Customer in Sutton, 5 November 2012   business
Replaced fascia board, soffit and guttering to back of house. Supplied and fitted a new down pipe.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All work was carried out on time and to a very good standard. Extremely polite, tidy and friendly. I would not hesitate to recommend Kevin and his team and I expect to be asking them to do more work for me in the future. Very pleased to have found someone who is local and reliable. Excellent service!
Customer in Carshalton, 15 October 2012   business
Gutter cleared, roof checked and repaired roof repointed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Punctual, courteous, thorough, job well done and at a fair price, we have now booked them in for a bigger job, very satisfied!
Customer in Carshalton, 13 October 2012   business
Roof MOT and various repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely pleased with everything to do with this job. Thank you.
Customer in Worcester Park, 8 October 2012   business
Roof overhaul.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Roof tiles replaced or pushed back. Gutter cleared.
Customer in Carshalton, 4 October 2012   business
Repair chimney stack, replace roof tiles and replace shed roof with roof boarding and torch-on felt.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kevin's quote was the best he even carried out extra work with no additional charge. Kevin's workmanship was to a very good standard. He was polite, clean and tidy and helpful.
 Repeat Customer in Carshalton, 28 September 2012   business
Repair defective chimney stack and reroof shed with heavy duty torch-on felt.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kevin's quote was the best and he did extra work not included in quote with no extra charge. Good workmanship, clean and tidy and very helpful. I will certainly use Kevin's again if needed.
 Repeat Customer in Carshalton, 28 September 2012   business
Repairs to two storey flat roof extension.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Clean and tidy. Photographs taken by anchorage. Before and after repairs. Due to location unable to inspect myself.
Customer in Carshalton, 31 August 2012   business
Replaced guttering and pipes, replaced missing roof tiles
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kevin is very efficient, polite and reliable. Knows his trade well, would definitely recommend him. I have booked him to do more work for me.
Customer in Carshalton, 8 August 2012   business
Chimney stack work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class workmanship in all respects.
 Repeat Customer in London, 1 July 2012   business
Repair defective chimney stack.
Scores:
3Tidiness: 3 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
7.3
Combined score: 7.3 out of 10
7.310

A good job for a fair price. Pity about the mess left behind my shed.
Customer in Carshalton, 22 May 2012  
Response from Anchorage Roofing Services:
The customer approached us for our help with his chimney as a matter of urgency. There was no side access to his property, so protective dust sheets were used to protect carpets and then ladders were manoeuvred through the windows and into the back garden. We completed the work to his satisfaction (and also made safe his neighbour’s side of the chimney). We have no recollection of leaving rubbish behind his shed, but a phone call to us would have solved the apparent problem. We acted speedily to his emergency and feel his feedback of 3 is completely unjustified.
business
Fix leak in skylight and clean/reseal flat roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. Was kept advised at all times as to what they were doing. They even cleaned the glass in the skylight without being asked, which was not part of the original deal. Punctual, tidy and polite - would not hesitate to recommend them.
Customer in Croydon, 18 May 2012   business
Render on outside extension, leak inside roof.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Prompt, friendly and tidy workmen and finished on time. Highly recommend.
Customer in Wallington, 11 May 2012   business
Two chimney stacks, rendering and repairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kevin and his two workmen were very professional. Courteous and punctual, would use them again and highly recommend them.
Customer in Carshalton, 23 April 2012   business
Replacement of gable end. Cement ridge tiles loose - re-cemented.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely polite and nice to have about. Kept me in touch by phone re app's or cancellations. Cleaned up nicely each day. Always explained before and after.
Customer in London, 10 April 2012   business
Maintenance to roof and chimney stack.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have had some very bad experiences with roofers. Anchorage roofing has restored my faith in British building trades.
Customer in Carshalton, 14 March 2012   business
Re-Rendering, painting, capping chimneys. Replacing iron down pipes, guttering.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very reliable and through. Fixed a few loose tiles at no extra cost. Come back to make a few adjustments to down pipes and guttering with no fuss.
Customer in Sutton, 29 February 2012   business
Re-roofing patio area and shed.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very professional and courteous service. Exactly what I was looking for.
Customer in Carshalton, 20 February 2012   business
Replaced several damaged tiles and re-pointed ridge tiles
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Kevin Norman came to look at our roof on the New Year bank holiday after we had had a leak which had come through our bedroom ceiling. He telephoned back the same day with a quote and the work(which was urgent)was completed as soon as the weather allowed. Both Kevin and his assistant were polite and completed the repair as quoted and we would certainly use this company again if needed.
Customer in Carshalton, 4 January 2012   business
Repair of leaking flat roof replace fascia board.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Norman came out on Xmas exe to inspect the roof and put on a tarpaulin on a bank holiday until the work was completed 2 days later despite rain. I would recommend this company.
Customer in Carshalton, 30 December 2011   business
New Flat Roof on Garage
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great job, professional, clean, honest and a good price. I would definitely recommend.
Customer in London, 21 December 2011   business
Work completed to a very high standard.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very polite, professional, reliable every effort was made to keep tidy a very good job done.
Customer in Wallington, 11 November 2011   business
Flat roof, repairs and repairs and paint.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Efficient and tidy, would use again indeed. I would recommend this company.
Customer in Sutton, 1 November 2011   business
Exterior renovation and paint Tudor effect house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Thoroughly professional service. Diligent, quiet, efficient, polite, everything done to a very high service. I would recommend this company.
Customer in South Croydon, 1 October 2011   business
Repair roof, renovate, replace fascia and guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kevin and co did an excellent job so much so we asked them to come back and do more work. Very highly recommended.
Customer in Carshalton, 20 September 2011   business
Pointing and roof, chimney and one wall
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Did all that we agreed on the estimate, I will use Kevin again.
Customer in Carshalton, 9 August 2011   business
1) New roof on kitchen, 2) Checked and replaced tiles and flashing, 3) Replaced guttering etc.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kevin has done excellent work for us, in fact three times in all and we would highly recommend his company.
Customer in Sutton, 25 July 2011   business
Roof overhaul.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient, clean worker, cleared all rubbish.
Customer in Sutton, 1 July 2011   business
Roofing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent. Very polite. Very smart and their logo on their jumpers and t-shirts.
Customer in Carshalton, 20 April 2011   business
Chimney stack repairs and pointing.
Scores:
9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

The weather played havoc with the roof work, so the time keeping was really out of their control. A couple of emergencies also delayed at times. Mr Norman took photo's of the work before starting and then after the work was completed so that I could see for myself what work had been done, which was very useful.
Customer in Carshalton, 2 February 2011   business
Chimney rendered.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

WPrk completed well. I would recommend this company.
Customer in Carshalton, 1 January 2011   business
Chimney stach repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfied. I would recommend this company.
Customer in Wallington, 1 January 2011   business
Roofing and guttering.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Roof maintenance was a job well done as was the guttering. I would recommend this company.
Customer in Epsom, 1 January 2011   business
Lead flashing on roof and seal soil pipe vent.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Carried out the work as requested, prompt and efficient service. The repair worked.
Customer in Banstead, 28 October 2010   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.