Interviewed by Checkatrade
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Limited company checked
Checkatrade standard signed
We are a domestic
refrigeration repair and servicing company and have been operating since 2006.
As an approved service centre for many of the big name manufacturers, we carry
out fridge freezer repairs in customers’ homes. Our engineers are fully trained,
qualified and insured to carry out the work they do, offering the customer
complete peace of mind that someone knowledgeable and competent is working on
We are specialists in frost free
fridge freezer repairs and are comprehensively trained to carry out all systems
work, such as re-gassing and compressor replacements.
We have various City & Guilds
accreditation's and as a Premier Authorised Service Centre for Samsung we have
been awarded a Master Grade Certification as well as NVQ's for Electrical and Electronic Servicing on domestic appliances. Our
company is regularly monitored by Samsung to ensure we are reaching or
exceeding our targets in terms of overall customer satisfaction, speed of
repair, punctuality, appearance and first time completion to name but a few.
This is the kind of service all of our customers should expect and we are
focused on getting this right every time.
Our company provide a friendly
service from start to finish. Fridge freezers don't always break down between
the hours of 9-5 Monday to Friday, and we know how important it is for our
customers to be able to speak to someone as soon as they know there's a
problem. If it's Saturday night and you're concerned about a loud noise coming from
your fridge, we would rather you phoned us immediately rather than wait until
We will always provide a fixed price
call out and labour quote prior to every appointment. The price quoted is
always the same price on the engineers visit. There are no hidden extra's such
as additional charges after 30 mins, or additional charges if the job looks a
little trickier than we first anticipated, or additional charges if we don't
have the parts with us to complete the job on the first visit. The quoted price
for call out and labour remains fixed. The only additional cost may be if parts
are needed for the particular fault you are having but you are under no
obligation to have any parts fitted if you would prefer not to.
Kesgrave, Ipswich, Suffolk, IP5 2XR
Bury St. Edmunds, Clacton-On-Sea, Colchester, Diss, Felixstowe, Frinton-On-Sea, Hadleigh, Halstead, Harwich, Ipswich, Saxmundham, Stowmarket, Sudbury, Suffolk, Thetford, Tiptree, Woodbridge