“Although the work was carried out well, my issue was that I was quoted a price for installation of my cooker but when the person came he quoted a different price. I rang the company office and spoke to the manager who insisted I had been given the wrong quote over the phone. He then said he would deduct £10 off the price but I still ended up paying nearly £20 more than I was quoted.”
Verified by Staff
– Customer in Newcastle upon Tyne ( 1 ) 12 December 2016
Response from Appollo Gas Services Ltd:
The customer was quoted over the phone £69 +VAT, if it was a straightforward install, however when the engineer arrived it required a cooker hose fitting at a cost of £20 which is the price we paid.