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Aranea Creations Ltd

128 monitoring reports, 32 have been received in the past 6 months.

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Customer Monitoring Reports

Installation for new desktop tower and new wifi printer together with windows 7 software and Office including laptop / Pc wifi system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Bought a new laptop and desktop within 3 months and Andy has come to setup and modernise whole scheme most professionally and successfully. Originally I saw the advert for his company in the "tarring pages" that came through the door. I phoned and was quoted for setting up of wifi. From then Andy has always been my only choice of helper for all things technical. He advised my which brands of laptop NOT to buy and approved of my windows 7 new tower - I was running on XP / vista(lt) before so all things are faster and different to look at. Through my fault Andy had to return several times as I kept finding others things I wanted help with. It is now finished to my complete satisfaction and the invoice was a most pleasant surprise........  I wholeheartedly award 10s in every category to this company and to Andy in particular. Use them with confidence - you will not be disappointed.
Customer in Worthing, 2 February 2012 business
Repair of laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Our laptop wouldn't load up at all. Andy took it away, assessed the damage and installed a new hard drive, calling to keep me updated along the way. I would recommend using Arenea Creations.
Customer in Worthing, 24 January 2012 business
Sorted out problems I had with my printer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I couldn't be more pleased with the service Aranea Creations provide. Andy is always so pleasant to deal with I wouldn't think of going anywhere else to have any problems with my computer sorted.
Customer in Worthing, 23 January 2012 business
Repair of home computer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All work was carried out very efficiently at our home with patience and courtesy. We would recommend this company to anyone with computer problems.
Customer in Pulborough, 20 January 2012 business
Checked Laptop and deleted old files and explained defragging etc.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Cannot praise Andrew Hicks enough, as very polite and helpful in explaining all aspects of the laptop.
Customer in Lancing, 17 January 2012 business
Wireless Printer Installation
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I always use Andy for all my computer needs, he is reliable, polite and always does a first class job, 10 out of 10.
Customer in Littlehampton, 11 January 2012 business
To remove virus, nasty spam and unfreeze laptop
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Took laptop away for 24 hrs and resolved problem. Came at times arranged each day and gave brief but understandable explanation. Will recommend and use in the future.
Customer in Goring by Sea, 14 December 2011 business
New computer supplied and installed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly and helpful, sorted everything out quickly, also helped with a problem a few days later over the phone and sorted it out, I would recommend this company to anyone.
Customer in Littlehampton, 18 November 2011 business
Software Installation and Repair Printer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I always use Andy for any of my computer problems and would always recommend.
Customer in Littlehampton, 11 November 2011 business
Problematic/slow laptop put right and anti virus installed, also other help
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used Andy for 2 years now and I find him to be very helpful, always returning my telephone calls and going out of his way to give good service. Charges a fair price for work done. I will continue to use his services and highly recommend him.
Customer in Sompting, 27 October 2011 business
PC and iPad and installing new virus software
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used Andy over the last couple of years for the computer needs of the household and he is always great at fixing problems and explaining them in non technical speak. I would not use anyone else.
Customer in Pulborough, 27 October 2011 business
Solved my long list of computer problems that I'd mounted up over several months
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great guy to have around. Turns up on time. Detects problems efficiently and explains clearly what has gone wrong. Andy has helped us on many occasions. Wouldn't call anyone else and would recommend him to others.
Customer in Littlehampton, 27 October 2011 business
To install internet and e-mail to a new computer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy is a great guy, really friendly, explains everything in an easy to understand way and gets the job done with ease. Have used him on a few occasions for various computer needs and always provides a great service. Can't recommend him highly enough. Thanks Andy.
Customer in Littlehampton, 25 October 2011 business
New PC power unit fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt and efficient service - quick diagnosis of problem and phoned very quickly with quote. Turned up on time and problem sorted. Very patient with 10yr old pc mad son asking lots of questions! Would highly recommend Andy.
Customer in Worthing, 30 September 2011 business
Help with Faulty New Asus Laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Having purchased a new Asus laptop Andy came to my house and transferred data from my old tower to my Asus and while doing this he noted a fault, so he had to take the data back off and I had to send it back to manufactures and this happened twice. This was when Andy found the fault and gave me a letter to send with the laptop and a DVD to show the fault, the laptop came back ok but all the data had to go back on at my expense. Andy gave me a very good price for this and showed that he has more knowledge than some of these big company's , again THANKS Andy job well done.
Customer in Worthing, 29 September 2011 business
General help
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I think I phone Andy more than most some times and he ALWAYS helps me without a moan , if there where more tradesmen like him this world would be a better place why because I trust him. Thanks Andy , until the next time.
Customer in Worthing, 28 September 2011 business
Install anti virus, advise and instruct on use of various programs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As always, Andy was helpful, polite and knowledgeable. He arrived slightly early, and charged somewhat less that we thought his work warranted. I have recommended him to friends, and will continue to do so.
Customer in Worthing, 28 September 2011 business
Problem with Word
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was carried out efficiently, and advice given, I would recommend this company, very friendly and reliable.I will use them again.
Customer in Littlehampton, 21 September 2011 business
Tutorial on various programmes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have 'used' Andy on a number of occasions and would ALWAYS recommend him - he is polite/patient and very competent.
Customer in Worthing, 19 September 2011 business
Laptop slow down
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy repaired my laptop and this is the second time we used his services, previously he repaired our PC. He is fast, polite and explains everything he does very well. I can strongly recommend his service.
Customer in Worthing, 16 September 2011 business
Computer clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

What a great guy , picked up my pc within 3 hours fixed as required and returned to me 2 days before it was due back, all for a great price. Many thanks Andy. Highly recommend.
Customer in Worthing, 16 September 2011 business
New Website and sorted of problems with Laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have been really impressed with the work Aranea have carried out for my company and would be more than happy to recommend them to anybody else looking to develop a website or needing work done on a PC.
Customer in Arundel, 6 September 2011 business
Fixed a very slow running computer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Brilliant job, quick, efficient, friendly and helpful.
Customer in Littlehampton, 31 August 2011 business
A problem in setting up Outlook Express investigated and resolved.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was a first rate technician who resolved the issue effectively and efficiently. He was patient and explained what he was doing in a manor that was helpful to us in understanding the problem. We will certainly use his services again should we have any further problems.
Customer in Worthing, 31 August 2011 business
Fixed problem in registry that was preventing windows from starting
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was done very quickly and I knew exactly what I was going to pay. I have used Andy before and will again. Extremely nice guy and very knowledgeable about all things computer related. Wouldn't hesitate to recommend.
Customer in Worthing, 16 August 2011 business
Setting up the internet and sorting out problems
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are absolutely delighted to meet Andy and to have him in our home to sort out all our problems. A top man.
Customer in Littlehampton, 5 August 2011 business
Reviving a very sick PC and boosting its power up to 4 gigs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

No problems at all. Andy obviously knows his onions. My PC is now responding almost instantly and hopefully will continue to do so. A good effort in all respects.
Customer in Worthing, 28 July 2011 business
Adjustments to computer to facilitate quicker boot up and running
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was extremely informative and helpful. My computer now runs considerably faster. He explained how the purchase of up to date equipment could improve things if it were felt necessary and gave guidance as to the specification to look for. Should I decide to proceed I will certainly call Andy in to effect the change over from old to new computer - he is undoubtedly the expert and a good contact to have!
Customer in Pulborough, 6 July 2011 business
Supply of Laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used Aranea Creations many times before, and have always found them to be very reliable and helpful.
Customer in Worthing, 26 June 2011 business
Sorted out startup and MS Internet Explorer issues
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Exceptional work. Andy quickly recognised the problems and the solutions. He needed to obtain a battery but was back in a day and fixed all the problems. I would recommend Andy to everyone!
Customer in Pulborough, 24 June 2011 business
Clearing some problems and installation of Windows 7 plus teach in.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was extremely helpful and actually did more to help me than I would have expected. He was very quick to respond to my problem and was very professional and efficient which gave me complete confidence. Furthermore I now know that I have expert help at the end of the telephone which I can call upon when needed. We moved into East Preston about 2 years ago and have used your members on a number of occasions. I would not consider engaging anyone unless they were members of Checkatrade.
Customer in Littlehampton, 21 June 2011 business
Initial inspection to identify fault then re-installation at a later date.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy did a great job on my PC. He explained stuff really simply and did the job really quickly.
Customer in Worthing, 16 June 2011 business
Installation of new HP computer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Yet again Andy got us out of a 'hole' -- first class service - don't bother going anywhere else.
Customer in Worthing, 20 May 2011 business
Replaced PSU
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service all round. Highly recommended.
Customer in Worthing, 18 April 2011 business
Correcting mess up done by Virgin Media
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found Andrew to be very reliable and would highly recommend him to all my friends, which I already have done, cannot praise him enough
Customer in Worthing, 31 March 2011 business
Rescued lost data and recommended, monitored and implemented new back up system
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Responded very quickly, listed my options, followed my requests, provided professional and accurate service followed by check up call that all was ok. Highly recommended
Customer in Littlehampton, 24 March 2011 business
Diagnosing slow running issues with laptop also hardware failures on desktop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Promptly attended my home and Identified the problems with the computers which were solved and both machines now running like new even though one is nine years old!! I would highly recommend Andrew and will use again, if necessary, in the future.
Customer in Worthing, 23 March 2011 business
Installation of Nero programme
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Installation threw up some problems but all was resolved after Andy sorted everything in his workshop. Even arranged for collection/redelivery to suit my travel time meaning I was not without computer at crucial time. I was delighted with result and would recommend him every time.
Customer in Worthing, 8 March 2011 business
Slow running programme
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent friendly service that couldn't be surpassed. I have recommended this company to my family and friends and will not be using anyone else in future
Customer in Littlehampton, 16 February 2011 business
Problem with a back up programme
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely competent and highly professional service. Thoroughly recommended.
Customer in Worthing, 15 February 2011 business
Has given our Hard Drive a new lease of life - Installed printer and set up Skype
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very pleasant young man - instantly felt he was trustworthy and very knowledgeable -- would recommend and would give more than 10 out of 10 if it was possible !!!!.
Customer in Worthing, 9 February 2011 business
Software chaos caused a breakdown in my computer. System registry needed mending
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Reliable and courteous. Job was done to my satisfaction. Took time to explain and show results.
Customer in Worthing, 3 February 2011 business
Fitted new broadband hub and gave tuition Again
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have nothing but praise for Andy, I have taken out his insurance for the year and he even spent time giving me tuition on my video camera which he said he new nothing about but he new more than me. THANKS Andy.
Customer in Worthing, 7 January 2011 business
Reloaded Windows and added memory to 2 pcs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used Andy before and will use again. Efficient, knowledgeable, clear explanations and all round nice guy. Highly recommend.
Customer in Worthing, 22 December 2010 business
New power supply for computer.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work was done in a fast professional manner. Would definitely recommend.
Customer in Pulborough, 20 December 2010 business
My charity website
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy at Aranea Creations has been managing my website since 2008 and it grows from strength to strength. He allows me to have as much input as I want as well as being innovative and creative himself to make the website have the wow factor. I find Andy very easy to work with, extremely personable and approachable with a clear understanding of what I want. I strongly recommend Aranea Creations. On another note, Andy has also maintained my laptop and fixed many problems for me quickly and efficiently at a very competitive rate. I will not go anywhere else :)
Customer in Worthing, 18 December 2010 business
Xbox Red Ring of Death repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy explained the fault in plain English and even repaired my machine sooner than he said. I will use And again, without question for any of my computer problems.
Customer in Worthing, 14 December 2010 business
Fixed various faults on three PC's
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Used Andy before and once again very happy with the work. He is polite, offers clear advice on the problem/resolution and is well able to flex to a variety of issues be it hardware or software.
Customer in Worthing, 8 December 2010 business
Removal of virus from and fixing the broken connections on the laptop.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Would very highly recommend Andy to anyone. Came in UNDER quote for fixing my business laptop which had a very nasty virus on it. This had sensitive work related data on, was fixed extremely efficiently and I was kept up to date at all time. At the time of collection, I was given a full breakdown on what had been done, why he had done it and helpful hints to prevent any re-occurance. All this at less than the original quote! Will definitely use again, no question.
Customer in Worthing, 3 December 2010 business
Sourced and replaced dead hard drive and rebuilt all lost software.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

So impressed! Andy collected my computer after discussing possible fault on the phone, and checked it before taking away. Andy delivered the mended PC a couple of days later. He had rebuilt my software, and fully checked other hardware, making sure drivers were installed, and even got my Norton up and running. He also offered lots of helpful advice. Brilliant. Good old fashioned service.
Customer in Pulborough, 29 November 2010 business
Cleaning up of desktop and 2 laptops. Installation of new printer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient and very polite. Andy explained everything in simple terms.Would highly recommend him.
Customer in Lancing, 22 November 2010 business
Computer problems.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very excellent - prompt, friendly, helpful, quick and anxious to do as much as possible. Very impressed.
Customer in Worthing, 12 November 2010 business
Computer crashed, new graphics card.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very fast, reliable service, excellent and kept you informed.
Customer in Chichester, 5 November 2010 business
Problems with 2 pc's and laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy is very courteous, very reliable and good at his job, will certainly use Andy again for anymore problems.
Customer in Worthing, 4 November 2010 business
Reconnected to internet and advice given
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found this young man to be very helpful, going into detail about different concerns that I had regarding internet security, connectivity and software. I will definately use him whenever I have computer problems I paid a very fair price for the work done.
Customer in Sompting, 22 October 2010 business
Repair and upgrade of internet browser
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional and courteous as usual. Always provides additional advice and feedback and explains everything in simple terms.
Customer in Worthing, 21 October 2010 business
Website design
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent, fast and efficient service. Andy was able to fulfill all our requirements and we were very pleased with the final design.
Customer in Littlehampton, 14 October 2010 business
Gave advice on downloading to discs and Dvd
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was once again helpful and knowledgable, would not use anyone else. Thanks Andy.
Customer in Worthing, 2 September 2010 business
Diagnose and fix home network
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found Andy to be very knowledgable and an excellent communicator - he explained the problem and the resolution needed very clearly. Price charged was very reasonable for the time spent. I have already booked him to return and sort out a slow running PC. Very pleased.
Customer in Worthing, 1 September 2010 business
Clean computer of all contents and re-install programs required.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class service, he came when he said he would to collect the computer he then kept me informed about what he was doing to my very sick computer. He brought it back when he said it would be ready and spent quite some time explaining to me all that had been done, and said if in any circumstances I was not sure to give him a ring. Well done Andy and THANKS.
Customer in Worthing, 27 August 2010 business
New hard drive installed and all operating systems and programmes loaded up.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was very really helpful and friendly. He fitted in the work around our schedules and did everything we could have asked and more. Wouldn't hesitate to use him again and to recommend him to others.
Customer in Worthing, 25 August 2010 business
Updates on computer would not install
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy fixed the problem within an hour and this was after another engineer failed to, and another did not want to know. Andy will be my first choice in the future.
Customer in Goring By Sea, 23 August 2010 business
Improving internet connection
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Super guy who really gives a first class service. I would highly recommend Andy to anyone!
Customer in Littlehampton, 21 August 2010 business
Laptop working slowly, required overhaul plus updating of security system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andrew was friendly, knowledgeable and turned up on time.  He gave easy to understand advice and carried out required adaptations quickly and well. We were very impressed and will certainly use him again.
Customer in Littlehampton, 6 August 2010 business
Improved the start up time and working time of my pc and made it wireless
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I explained to Andy the problems I was having with my pc and we discussed the best way to resolve them. Andy fixed my pc quicker than he originally said and also set up my pc's wireless connection. He was very helpful and friendly and I would recommend him.
Customer in Worthing, 3 August 2010 business
Replaced hardrive, transferred personal data and re-installed Windows XP
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A fast response time and quick diagnosis was followed up by keeping us informed on our options. Work was carried out to complete satisfaction and computer was re-installed at home before being given an easy to understand explanation of repair and demonstration of machine working efficiently.
Customer in Worthing, 3 August 2010 business
Supply and installation of new computer.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Nothing was too much trouble to sort out a minor problem, and very helpful in explaining the workings of a new system for an OAP.
Customer in Worthing, 27 July 2010 business
Replaced PC inc all data transfer following a fault.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick to both identify and resolve the problem. Explains fully what has to be done and the changes that result. Andy is 1st class and I will certainly use and recommend him in the future.
Customer in Steyning, 21 July 2010 business
New computer and wireless set up
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy set up my system to be wireless. He supplied me with a new computer and transferred everything across from my 10 year old computer, to my new one, quickly and expertly, all the while maintaining a good humoured and professional manner. He answered all my questions, in a way that I could understand. I am very pleased with the outcome, and I highly recommend him and his company.
Customer in Arundel, 14 July 2010 business
Complete computer clean-up
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am really very impressed with work carried out on my computer, excellent service.
Customer in Worthing, 10 June 2010 business
Got desk top computer working
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was very professional, courteous, calmly, methodically sorted the computer.
Customer in Littlehampton, 17 May 2010 business
Slow running and computer freezing up.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This is the second time using Andy. He quickly identified the problems and had me up and running in no time. A very pleasant and knowledgeable person. Very helpful, will be using Andy again. Highly recommended - excellent service, thank you.
Customer in Worthing, 14 May 2010 business
Fixed problems with internet and emails.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Turned up on time, explained to me in the terms I understand about the problems I was having. Fixed my problems first time, would certainly recommend.
Customer in Littlehampton, 13 May 2010 business
Cleared viruses unwanted programs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good timekeeper and delivered excellent work. Gave me good recommendations and answered my queries in a "simplified" language. Highly recommended.
Customer in Worthing, 7 May 2010 business
Set up wireless router
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was very quick to reply to my email.  Thoughtful reply which showed he cared. Arrived 5mins early.  Only 50mins to deal with my problem and showed me how to work Windows 7 which was new to me. Will recommend to all those who need quick response, professionalism and a fair price. I won't say cheap or he may put his prices up.
Customer in Southwick, 4 May 2010 business
Virus Removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This is the second time using Andy. He quickly diagnosed the problem and had me up and running within a short place of time. Excellent service. I will be using again when I get into trouble. Highly recommended.
Customer in Worthing, 30 April 2010 business
Removal of viruses and Install Windows 7.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Our PC went wrong and Andy quickly identified what the fault was. He got the computer running again.(Lot of gremlins deep down) Once we had made the decision to wipe the hard drive clean and install Window 7 we were back up and running in a couple of days. Excellent customer service and we would have no hesitation in recommending Andy and his services. Provided a very professional and efficient service to meet all our requirements.
Customer in Littlehampton, 14 April 2010 business
Removed Virus From Computer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy once again provided an excellent service, he found the Virus and sorted out the problem, would definitely recommend to anyone who has computer problems.  Thanks Andy.
Customer in Worthing, 6 April 2010 business
System Recovery
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

After a botched recovery job done by a previous computer company, I contacted Andy to correct their unprofessional efforts.  If only I had been to Checkatrade beforehand! - I learnt my lesson. Andy was very professional, courteous, offered excellent customer service and did the work within a quick few days.  He did a great job on repairing my computer, restoring my files, upgrading my virus software (for a separate reduced fee) and setting up various programs i.e. wireless connection, security updates, internet explorer, dvd player, pdf, etc.  He's a business man, but importantly, a man that cares. I would recommend him in an instant.
Customer in Worthing, 1 April 2010 business
Set up bt hub.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fast and efficient, knew what he was doing, very friendly.
Customer in Littlehampton, 18 March 2010 business
Computer breakdown
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent speedy attention, arrived on time, effective work, very helpful in general, very good/reasonable charges, extremely polite too, would recommend without hesitation.
Customer in Worthing, 9 March 2010 business
Resolve device driver issues.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was friendly and "spoke my language" and did everything he said he could do, and at a reasonable price.
Customer in Worthing, 28 January 2010 business
Set up router and problems with laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was very helpful in explaining the work that was being carried out and why.
Customer in Lancing, 8 January 2010 business
Xbox 360 ring of death repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andrew from Aranea Creations Ltd was very helpful in his manner, time keeping and pricing etc.  I wouldn't hesitate in using his company again in the future.
Customer in Pulborough, 10 December 2009 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.