Main work undertaken
Crown Reduction, Crown Thinning, Hedge Trimming/Removal, Tree Felling, Tree Surgeon
These references were checked by Checkatrade when
Arborwood Tree Services
joined in
September 2011.
Daniel Herve is a trustworthy, reliable and efficient professional who has a real passion for what he does. I would not hesitate to recommend his services.
Trader in Haywards Heath,
8 September 2011
Reasonably priced efficient service. Pleasant workers who respected my property and left the site clear clean and tidy. Would highly recommend.
Customer in Uckfield,
8 September 2011
Tree work.
Mr Herve gave a clear quotation for doing the work. Arrived at the agreed time and carried out the tree removal with minimal disturbance. He also cleared up well afterwards.
Customer in Haywards Heath,
8 September 2011
Tree work
Mr Herve gave a clear concise explanation of the job and quote, which gave me he confidence that the service would be at a high standard.
Customer in Haywards Heath,
8 September 2011
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Total recommendations:
|
20, average score 9.7
9.7
|
Last six months:
|
7 reports, average rating 9.4
|
1010
Very hard pruning of four overgrown sycamore trees
The trees that needed pruning were in a far worse condition than expected. After considerate consultation with Mr Herve,
the trees were reduced considerably and expertly. The site was left clean and tidy and the trees look pleasing to the eye. I would be pleased to recommend Arborwood.
Customer in Hove,
19 April 2012
business
0.3
1010
Reduced height of conifer hedge and cut back to the trunk which was over growing on to neighbours property.
Daniel and his colleague proved to be an excellent choice. Would not hesitate to recommend them and would certainly used them again. Very neat and tidy, all brash and chips were removed and cleared leaving the site clean and tidy.
Customer in Haywards Heath,
10 April 2012
business
0.3
7.510
Remove hedges, roots and additional earth.
Dan was good and I would have used him again for lots of hedge work every year. After being overcharged now I will never use him or recommend him again.
Customer in Haywards Heath,
9 April 2012Response from Arborwood Tree Services:
I am very disappointed that the customer believes I have overcharged him. I have completed two jobs for him, and I know he was happy with my work (as stated in his comments). I charged him exactly the amount I quoted for both these jobs. I addition, I was very flexible in rearranging the agreed days at his request on a couple of occasions, although this was not ideal for me as I had to move other jobs around to achieve this. He then asked me to assist him in the removal of some soil from his garden (not something I usually undertake). I was unable to give him an exact quote as it was not clear how much soil there would be and how long it would take. I charged the customer a small amount of money for 4 trailer loads; which for 2 people for just under 4 hours labour over the Easter Bank Holiday weekend is not unreasonable.
business
0.3
9.810
Remove 1 conifer and top 4 others
Arrived on time and worked quickly to complete the job as agreed. Small incident with damage to neighbours washing line however this was replaced with a new one without any fuss. Good work, good value and reliable so would recommend.
Customer in Haywards Heath,
28 March 2012
business
0.3
910
Trimmed an ash tree, attempt to reduce leylandii but was not able to complete
Although the original job couldn't be completed I was kept informed and advised as to alternative options. Job ended up being smaller but was completed satisfactorily, no hesitation in recommending to others.
Customer in Haywards Heath,
20 March 2012
business
0.3
9.510
Hedge and shrub cutting back
This is the second time we have used Dan and are completely satisfied with all he has done. He is extremely polite and helpful and I think he will always do his very best.
Customer in Haywards Heath,
25 November 2011
business
0.3
1010
Tree and hedge lopping
Very pleased with the work carried out. Daniel was polite and very hard working. He went out of his way to be helpful. I will certainly get him back to do other work
Customer in Haywards Heath,
21 November 2011
business
0.3
9.510
Thinning of large Yew tree, and removal of 3 other trees, including stumps
A good result for a difficult job. However, it would have been a lot tidier if they had used covers to prevent soil from stump removal spilling onto the lawn/slate chipping paving.
Customer in Haywards Heath,
27 October 2011
business
0.3
1010
Tree cutting, general garden maintenance
Very professional service, would recommend to others.
Customer in Haywards Heath,
6 October 2011
business
0.3
These are only the latest 10 customer monitoring reports. Click to see all 20 reports!
