Scores based on 22 reviews

Reliability & timekeeping

Invoice history based on 12 reviews.

Invoice History
Charged as per quote / estimate100%
Appointments reported as missed (6 months) 0
Average score 9.92
22 reviews
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Professional FAMILY RUN BUSINESS providing Plumbing, Heating & Electrical & Services in Durham, Sunderland, Newcastle & Middlesbrough. We are a professional family run business who genuinely care about our customers. Without our loyal customers we would not be the business that we are today. Our core values are to provide our customers with an EXCELLENT service they can rely on time and time again. Whether you need us to respond fast to your emergencies or would like some planned work done, we have it covered. Anything from small jobs to large ones, rest assured we will look after you. Most of our Team are part of the family, we have Malcolm who is the head engineer and who is the founder of the company, he is a qualified electrician, plumber and gas engineer, yes he's our little diamond, he can do it all, then there is Andrew his eldest Son who is a qualified electrician and plumber. We have Malcolm's wife, Janette and his other 2 children Maria & Stephen whom work in the office and keep customers informed of the prices before undertaking any work. New to the team is Bethany, Malcolm's Niece who has joined the office as an apprentice. They are a very friendly and professional team and always do their best to help. The rest of the engineers are made up with Uncles, Cousins and partners, with only 3 engineers not being part of the family, however they have worked for the company for such a long time now we are considering adopting them.

Based in

Chester Le Street, Durham, DH3 4DE

Works in

Newcastle upon Tyne, Durham, Consett, Chester Le Street, Stanley