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Best Build UK

25 feedback reports; 1 received in the past 6 months

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To protect the privacy of customers locations are displayed approximately.

Feedback Received

The following reviews are based on work commenced.
Fixing underfloor heating.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Done a really good job! Initially installation of under floor heating by another company had some errors but Best Build fixed it all for me at no extra charge and was great in recommending doable and affordable improvements. Best Build is my go to company!
Customer in London, 5 December 2013   business
Removal of old boiler and installation of new boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very knowledgeable, punctual and hardworking. Non-nonsense approach and straight talking. Extremely friendly and reliable. I cannot recommend Pawel enough. I should know as I am an architect and constantly deal with trades. Thumbs up!
Customer in London, 19 October 2013   business
Fixed broken down boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The service was excellent, prompt, courteous and helpful and very reasonably priced considering it was an emergency call. I have already recommended this company to friends and will definitely be using for future boiler servicing and all future plumbing requirements.
Customer in London, 11 October 2013   business
Boiler radiator installation
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
8.8
Combined score: 8.8 out of 10
8.810
Overall good work. The boiler installed works well and the work was done quite fast. A few little issues (one radiator installed the wrong way around and one valve is leaking) so I could only rate the quality of work 7 out of 10. Also I am quite annoyed was that the trader informed me 3 days before works started he had to charge more money than the agreed price.
Customer in London, 1 August 2013   business
Emergency call out for nail in pipe.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Highly recommended! Came out on a Saturday at very short notice. Arrived as promised within 30 minutes (even a bit sooner). Work was quick and efficient, attention to detail, made sure everything was working fine before he left. Very nice man, seemed knowledgeable and was happy to explain issues and problems with the central heating - not at all because he was trying to get the work (I'd explained we had an other company contract) but because he seemed interested and enthusiastic about his trade.
Customer in London, 23 March 2013   business
Boiler Installation
Scores:
2Tidiness: 2 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 4Workmanship: 4 out of 10
5.5
Combined score: 5.5 out of 10
5.510
Pawel was a nice guy who spent time to inquire into the problems with the old boiler and was very quick to deal with the installation of a new boiler. However, I was disappointed with the quality of the work...  poor cut holes in the worktop and wall for the installation of the pipes.  I'm currently trying to find a way to make it look half decent without having to replace the worktop.
Customer in London, 8 January 2013  
Response from Best Build UK:
I have taken the customer review into account. Common practice is to cover the pipes with 12mm mdf box to protect them from any damages and not to compromise the looks. Apologies for any inconvenience caused.
business
Cistern overflow.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Upon receiving my call and hearing the issue with my toilet, Mr Lubczynski was able to quote a reasonable price for repair and subsequently arrived within the hour. The problem was resolved within a matter of time. He was very professional, clean and tidy with his work and very polite, even gave me a brief explanation of the system and was happy to answer any questions. Highly recommend and Mr Lubczynski for any service!
Customer in London, 27 December 2012   business
Fitted new diesel boiler on dutch barge.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent. We always knew it was going to be a challenging job. Pawel was extremely resourceful and very thorough and rose to the challenge. Heating all up and running before the freeze! Hugely appreciated. Thank You Pawel.
Customer in London, 16 November 2012   business
Repaired boiler.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Called Pawel on Sunday morning and he offered to come to Edgware immediately. Gave him my tenants details and he arranged a time with them for the same day. Happy tenants and a fair price for a Sunday callout means I will definately use him again. Highly recommended.
Customer in Edgware, 4 November 2012   business
Installation of new Vaillant boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I was delighted with the excellent service from Pawel and his team. I called Pawel at 9.30am and he provided same-day installation of a new boiler. Better service than I have ever had from British Gas and much cheaper. I would recommend BestBuild to anyone.
Customer in London, 27 February 2012   business
Bathroom and tap reset.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent service carried out promptly with no problems.
Customer in London, 5 December 2011   business
Fit and plumb a washing machine.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Polite, speedy service. Carried out work to my satisfaction and cleaned up properly.
Customer in London, 4 December 2011   business
Repair faulty light fittings, rehang radiator, boiler service and gas safety certificate
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Polite, courteous, reliable and hardworking. We have already asked Pawel to quote for some additional work, and to install a new bathroom.
Customer in London, 2 December 2011   business
Boiler fix
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Came over very quickly and talked me through the problem and showed me how I could fix it myself in the future
Customer in London, 1 July 2011   business
Solved emergency flooding, repaired gutter.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The service was excellent in every way. Prompt, friendly, properly explained and fairly priced.
Customer in London, 17 June 2011   business
Plumbing.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Excellent. I would recommend this company.
Customer in London, 1 January 2011   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.