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Black Cat PC

Checkatrade membership number: 181

Address

Bognor Regis, West Sussex, PO22 9HL

Contact

name: Rob Gilibrand
telephone: 01243 837777   Enlarged for easy dialing:
01243 837777
mobile: 07740 179842
fax: 01243 870674
email: info@blackcatpc.co.uk
web: www.blackcatpc.co.uk
ProfileSkillsVetting
Checkatrade member since: 06 December 2001
Overall Rating: 9.3
Total recommendations: 59
Last six months: 2 cards, average rating 9.2
Description
Black Cat PC SOLUTIONS
New or second user computer systems. Laptops • Upgrades • Repairs.
No call out charge. PC’s that really purr.

Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Setting up new laptop and printing machine.
Attentive and understanding. I would recommend them.
Customer in Bognor Regis, 10 June 2008
Scores:
8Estimating: 8 out of 10 -Tidiness: Not Applicable 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10
8
Combined score: 8 out of 10
He built me a computer and downloaded certain programmes if required.
Very good, reliable and offers good advice and service. I would recommend them.
Customer in Chichester, 10 June 2008
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 7Timekeeping: 7 out of 10 7Courtesy: 7 out of 10 -Workmanship: Not Applicable 7Value for money: 7 out of 10
7.2
Combined score: 7.2 out of 10
Computer repairs.
Solved my computer problem - have used them before. Happy to recommend.
Customer in Pagham, 17 March 2006
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.8
Combined score: 8.8 out of 10
Fitting new modem, sorting out internet/two computers.
I would recommend them.
Customer in Chichester, 13 March 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
Installation of broadband router.
They were recommended to me and I am very happy to do the same on their behalf.
Customer in Chichester, 22 February 2006
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.5
Combined score: 9.5 out of 10
Pc problem rectified.
Took time to explain everything. I would recommend them.
Customer in Middleton On Sea, 6 January 2006
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Upgraded PC & software.
I have used Black Cat over the past 5 years and have always found them to be most helpful. I would recommend them.
Customer in Middleton-on-sea, 27 December 2005
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
PC maintenance
I was impressed by the quality of workmanship. I would recommend them.
Customer in Pagham, 19 December 2005
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 1Timekeeping: 1 out of 10 -Courtesy: Not Applicable 0Workmanship: 0 out of 10 -Value for money: Not Applicable
0.3
Combined score: 0.3 out of 10
Computer repair
Arrived late after being hastened by phone. Computer functioning well, loss failure to switch off. Failed to correct. Gave no indication of competance. Asked to leave when computer "blocked". Query disrupted settings. No curser. Wanted to take computer to repair in workshop at no cost. Too much damage already during his visit to entrust even on these terms. Appeared to have arrived ill prepared.
Customer in Middleton-on-sea, 8 November 2005
Response from Black Cat PC:
Customer had a corrupt copy of "Windows ME" which needed to be completely reinstalled. Unable to perform insite as hardware drivers not available. Customer became extremly agitated at prospective loss of internet access. asked mer to leave saying that he would have to buy a new PC which was not the case and disproportionite reaction to problem.
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
upgrade hard drive and RAM
Very quick and friendly service - good value for money.
Customer in Chichester, 15 September 2005
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
PC repair
Immediate attention as PC required for work. Very professional.
Customer in Walberton, 26 August 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repaired & improved performance on PC
Prompt, friendly & professional service helping me save nearly £700 for a new pc.
Customer in Bognor Regis, 17 August 2005
Scores:
10Estimating: 10 out of 10 -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Computer repaired and re-installation.
Very helpful and work completed very satisfactorily. I would recommend him .
Customer in Bognor Regis, 24 May 2005
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Deliver/install new computer/new programs/fully test
Have used Rob's service for four years. Good to work with this knowledgeable, pleasant man.
Customer in Chichester, 28 April 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
Installed LG Flatron 17" monitor & stereo speakers.
I purchased my PC, keyboard and mouse 18 months ago. Alot of trouble was taken to find the best equipment and programme to suit my needs & budget. I would recommend him.
Customer in Bognor Regis, 22 January 2005
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.5
Combined score: 9.5 out of 10
Installation of new computer & keyboard, mouse, monitor; transfer of data from former computer; connect to internet, etc.
Quick response to recommendation from a friend. Helpful over phone and upon installation. I would recommend him.
Customer in Birdham, 2 December 2004
Scores:
7Estimating: 7 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 -Value for money: Not Applicable
8.3
Combined score: 8.3 out of 10
Diagnosis of broken down laptop repairs.
Helpful & solution-orientated. I would recommend him.
Customer in Chichester, 22 November 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Fixed computer tower.
Polite & friendly. Fixed my PC. Well done Rob. Great job. I would recommend him.
Customer in Bognor Regis, 13 October 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replacement computer - custom made.
Always answered calls - alterations done in a few days. I would recommend them.
Customer in Bognor Regis, 28 September 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Computer service.
Impressed by courtesy and helpfulness. I would recommend them.
Customer in Worthing, 13 September 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Installation of printer & software.
Efficient & friendly. I would recommend them.
Customer in Emsworth, 15 July 2004
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Supply and commissioning of computer (intel P4 2400 Celeron) system, inc. 17" monitor and printer.
I was impressed by his willingness to help and assurance of good after sales service (which is what I expect from local traders). I would recommend him.
Customer in Bognor Regis, 20 April 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
Removed virus, general maintenance of system, upgrade.
Rob was courteous, knowledgable and very helpful. I would recommend him.
Customer in Bognor Regis, 6 January 2004
Scores:
10Estimating: 10 out of 10 -Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Updating computer - motherboard, processor, power unit and installation of XP.
I would recommend him.
Customer in Chichester, 17 December 2003
Scores:
8Estimating: 8 out of 10 -Tidiness: Not Applicable -Timekeeping: Not Applicable 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 -Value for money: Not Applicable
8
Combined score: 8 out of 10
Remedial work to clear floppy drive.
Impressed by the fact he did not try to sell me. Which was not necessary. I would recommend them.
Customer in Arundel, 4 September 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Replace power pack in computer.
Honest, clear, description of options available to solve problem. Very knowledgeable, reasonable price. I would recommend them.
Customer in Worthing, 10 August 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
New computer system installation.
Quick, effcient, courteous and confidential. I would recommend them.
Customer in Chichester, 18 July 2003
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
Supply new PC's and Network.
They do exactly what they say they'll do. I would recommend them.
Customer in Bognor Regis, 1 July 2003
Scores:
9Estimating: 9 out of 10 7Tidiness: 7 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
8.7
Combined score: 8.7 out of 10
New PC.
Helpful. Good quality work at a reasonable price. I would recommend them.
Customer in Chichester, 27 June 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
Supply and install new computer.
Friendly, very helpful and clearly knows his business well. Happy to recommend him to anyone.
Customer in Middleton On Sea, 13 June 2003
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable -Value for money: Not Applicable
8.5
Combined score: 8.5 out of 10
Replacement computer keyboard.
Professional, courteous, convenient location and no hanging about ! Would use again for software problems next time.
Customer in Bognor Regis, 10 May 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.7
Combined score: 9.7 out of 10
New build PC.
On time, on budget and completitive pricing - All with a smile. I would recommend them.
Customer in Bognor Regis, 15 April 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Upgraded Windows 95 to Windows XP with chip and RAM upgrades.
Impressed by efficiency and no 'extras' to the agreed price. I would recommend them.
Customer in Middleton On Sea, 1 April 2003
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.2
Combined score: 9.2 out of 10
Upgrade of existing computer, comprising construction and installation of new tower, setting up and checking operation OK of software and hardware.
Impressed by ready willingness to give advice and assistance at reasonable cost. Promptness of service. I would recommend them.
Customer in Chichester, 13 March 2003
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 5Timekeeping: 5 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
8
Combined score: 8 out of 10
Identification of problem and replacement / renewal of processor.
Honest and friendly. I would recommend them.
Customer in Arundel, 5 March 2003
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
9.7
Combined score: 9.7 out of 10
To custom build PC Tower to requested specification.
Fast, reliable, professional and friendly service. I would recommend them.
Customer in Barnham, 4 February 2003
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
9
Combined score: 9 out of 10
Instal Epson Photo printer 915 and repair 'start up' fault on computer.
I have known of Black Cat PC Solutions for many years and have always been most satisfied with the service that they have given. I would recommend them.
Customer in Arundel, 23 January 2003
Scores:
10Estimating: 10 out of 10 -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable -Value for money: Not Applicable
10
Combined score: 10 out of 10
Specialised knowledge, suplly and backup of IBM laptops.
Most impressed by their ability to fulfill and exceed customer needs whilst listening to what was required and making solution to problem. I would recommend them.
Customer in Chichester, 22 January 2003
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
Rebuilt Computer Sysytem.
Knew what he was talking about and produces the goods promptly at a areasonable cost. I would recommend him.
Customer in Goring-by-sea, 2 January 2003
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.5
Combined score: 9.5 out of 10
Solve complete PC systems failure, by diagnosing hard drive failure by replacing hard drive and reinstalling windows.
Most impressed by the fact that they were available on Sundays; quick technical diagnosis; thorough job and accurate; fair pricing. I would recommend them.
Customer in Chichester, 31 December 2002
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Repair Tiny Tower - BU Failure.
I was most impressed by his knowledge of the work. I would recommend him.
Customer in Littlehampton, 22 July 2002
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
8.6
Combined score: 8.6 out of 10
Supply and Install Computer
Knowledge. I would be happy to recommend him.
Customer in Bognor Regis, 23 June 2002
Scores:
-Estimating: Not Applicable 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
8.6
Combined score: 8.6 out of 10
Computer repair.
They impressed me with their willingness to help. I would recommend them.
Customer in Fareham, 11 May 2002
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Installation of new PC.
Very Helpful. I would be happy to recommend him.
Customer in Bognor Regis, 22 April 2002
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9
Combined score: 9 out of 10
Reconfigured computer, re-installing much software.
How they went the extra yard to ensure that I was totally satisfied. I would be happy to recommend them.
Customer in Chichester, 3 April 2002
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 -Value for money: Not Applicable
8.5
Combined score: 8.5 out of 10
Upgraded Computer from Windows 95 to Windows XP.
I was most impressed by the way he took the trouble to explain everything he was doing. I would recommend him.
Customer in Earnley, 1 March 2002
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Supplied and fitted a new Data Modem
Friendly and Knowledgeable. I would recommend them.
Customer in Bognor Regis, 13 February 2002
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.