Guttering repair (done previously and failed by another company)
Good quality of work on guttering - no problems since (even with the severe storms recently). We chose a company who provided a year's guarantee on the work (Blue Sky Guttering) because repair attempted by another company before with only transient success. Just disappointed that the price quoted for the work didn't include VAT and therefore the actual price we had to pay was £20 or so more than quoted. No problems with the workmanship though.
20 January 2014
Response from Blue Sky Guttering Ltd:
All our online quotations, written quotations and telephone quotations the VAT is made very clear. I don't know if this customer received an online quotation or telephone quotation, we do give a lot of information when a customer telephones us for a quotation, we have had 1 other customer send feedback saying we did not explain the VAT. My view is that they did not hear or take it in that our prices are plus VAT. All of our written quotes clearly state our prices exclude VAT. On our checkatrade page it is clear we are VAT registered.