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Brighton Trade Windows Ltd

Member of Checkatrade for over 4 years
Brighton Trade Windows Ltd Feedback Scores
137 customer feedback reports
with an average score of 9.9 out of 10.
Works in
Brighton, Hove, Lewes, Haywards Heath, Peacehaven, West Sussex, East Sussex
Contact
name: Darren Barker
address:
Brighton, East Sussex, BN2 6NX
telephone: 01273 686968   Enlarged for easy dialing:
01273 686968
email:
web:
Download Report Where They Work Give Your Feedback
Company Profile

Brighton Trade Windows have been established since 2000. Since then we have become the largest manufacturer of PVCu windows, doors and conservatories in the Brighton area. Our main showroom, factory and offices are in Woodingdean, Brighton, East Sussex and this is where we manufacture all of our PVCu products.
Skills
Domestic work Free estimates Commercial work
Main work undertaken
Conservatories, Double Glazing Installer, Fascia/Soffits/Guttering, Loft Windows, Orangeries, Patio Doors Supplier/Installer, Windows/Doors/Conservatories
Accreditations
Checkatrade


FENSA
18674
Verify Membership
Certass member
HomePro member
The U.K. Trades Confederation member
Federation of Small Businesses member.
Company Information
Interviewed on: 10 July 2008 Public Liability Insurance: Current - Verified on 2 October 2012
Limited Company: Registration no. 4005877 Insured by: Chartis Insurance
VAT Registered: No. 75504432 Coverage amount (£): 5,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Brighton Trade Windows Ltd joined in July 2008.

Glazing work.
Their work is always first class and I would always welcome them back. They work as part of a team and I know the job will be done well. I would be happy to recommend them.
Customer in Lewes, 29 August 2008
Window work.
Courteous and professional. I would have no hesitation in recommending them.
Customer in Hastings, 29 August 2008
Double glazing.
Friendly and excellent customer service. Pride taken by workmen installing windows. After sale service excellent in resolving minor teething problems. I would be happy to recommend them.
Customer in Brighton, 29 August 2008
Customer Monitoring Reports Showing 10 out of 137 (reviews based on work commenced)
Total recommendations: 137, average score 9.9 Last six months: 17 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement window.

Arrived on time and did the job with minimum mess at the price quoted.
Customer in Hove, 9 May 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fit 6 windows.

Very good and reliable service.
Customer in Willington, 7 May 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Remove old conservatory, build new one.

The workmen were excellent and I am thrilled with the finished conservatory, 1st class from start to finish.
Customer in Brighton, 30 April 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Windows and doors.

Good.
Customer in Eastbourne, 24 April 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
5 Windows.

Steve excellent worker.
Customer in Brighton, 15 April 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910
Fitting of 3 new UPVC windows

Quick efficient and to a good standard
Customer in Hove, 12 April 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New windows installed.

The new windows look great and I'm impressed how quickly they were installed!
Customer in Brighton, 10 April 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Window installation.

Fantastic, brilliant staff! Clean and tidy.
Customer in Brighton, 10 April 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
12 Windows

The quality of the windows and the fitters cannot be faulted and is the reason this company scores well. However, their customer service is not at all good - a '2' at most. The initial quote was given on a business card and I had to ask the company for an official version. When it turned up it was more than the quote - apparently one window had been completely missed out the first time around. The man booked to measure up arrived almost 30 mins late - there was no courtesy call to advise he was running late. The office said they would do a follow up call to me the next day and we agreed to speak in the afternoon. They called and left a message just after 9am...  Prior to installation it was agreed that work would start in the bedroom.  We got the room ready, moved all furniture, blinds etc for their early start.  When they turned up they told us they would be starting in the lounge, as these were the windows they had on the van. This meant we had to hurriedly prepare the correct room for them.  However the fitting for the whole job was quick, with great attention to care and detail, and good value.  I would recommend for this reason, but be aware that their communication and overall customer service is poor.
Customer in Hove, 3 April 2013  
Response from Brighton Trade Windows Ltd:
We are very sorry to hear that the customer was not completely satisfied with some aspects of the recent window installation. We endeavour to provide a full and professional service at every stage of the order process and believe that customer satisfaction is key to our success as our overall Checkatrade feedback will testify. Again, we are pleased that the customert is happy with the product and the installation and will take on board the comments made with a view to improving our performance in the areas that, on this occasion, we fell short.
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fit new window.

Very efficient and good work.
Customer in Hove, 27 March 2013  
Brighton Trade Windows Ltd www.checkatrade.com/BrightonTradeWindows/
These are only the latest 10 customer monitoring reports. Click to see all 137 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.