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Butler & Son Roofing Services

71 feedback reports; 6 received in the past 6 months

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To protect the privacy of customers locations are displayed approximately.

Feedback Received

The following reviews are based on work commenced.
Flat roof replacement to ground floor extension
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
An excellent service from Bill. He did an immediate repair and then came back to complete the full job. Excellent work and a fair price, couldn't ask for more.
Customer in Sunbury-On-Thames, 10 March 2014   business
Garage roof boarded and felted.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
In the recent bad weather they had one clear day to do the job. It was done in that time and now I have a dry garage.
Customer in Shepperton, 3 March 2014   business
Roof work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
If you want a non professional job go elsewhere. If you want a professional job done by a professional company go to Butler and Son Roofing Services. It is the third time my wife and I have used this company. I might add that we do not work for them but we are very glad we used them and will do so again.
 Repeat Customer in Hounslow, 20 December 2013   business
Replacing lead on conservatory roof and also guttering, sealing splits on roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I found this local company very efficient, helpful and polite. I was given in detail the work they needed doing and a quote. Happy to recommend them.
Customer in Shepperton, 21 November 2013   business
Replaced gutter on house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very professional. Very happy with the work and would recommend them.
Customer in Woking, 25 October 2013   business
Various roof repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Great bunch of guys. Hard working, tidy and very approachable. Able to answer any query I had. Highly recommended.
Customer in Feltham, 21 October 2013   business
Fascias, soffits, guttering and roofing work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very friendly and professional. Work was done to a very high standard, cannot recommend enough. Fantastic!
Customer in Farnham, 11 September 2013   business
Two flat roofs. Pointing to chimney. Roofing work. New soffits and fascia.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The guys were here for four days. They were hard working, reliable, trustworthy and very nice workers. They left my property nice and clean and tidy. A job well done. As an elderly lady it's hard to find a company I can trust . I did this company.
Customer in Addlestone, 2 August 2013   business
Roofing, painting and repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
A great experience! They have done a range of work for us, including roofing, roofing support, painting and repair. Stuck to quotation. Timely, courteous and did a top job! Highly recommended.
Customer in Cobham, 12 July 2013   business
Clean and re point roof, new guttering, facias and flat roof repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Butlers were very good and polite, very hard working, completed all jobs within time and to a high standard. Kept me informed all the way of what was being done and very patient and helpful. Would recommend.
Customer in Addlestone, 6 June 2013   business
Clean and repair roof and chimney
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
They did a first class job. Clean, tidy and courteous.
Customer in Addlestone, 31 May 2013   business
Take down old guttering, replace with new all round.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510
They were prompt, courteous, tidy and good job well done.
Customer in Staines-upon-Thames, 12 April 2013   business
Guttering, re painting, painting and roof work.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510
Butlers were informative and helpful with both the quote and work. Despite the weather completed the job quickly. Would recommend.
Customer in Ashford, 22 March 2013   business
Cleared and Hot Tar industrial gutters on warehouse
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Apart from not informed when on site or leaving no issues whatsoever.
Customer in London, 21 February 2013   business
Repair to roof plus new chimney pot plus gutter cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I am so pleased. Work was done to a very high standard, clean and tidy. Everything I hoped would happen did. A+++
Customer in Walton-on-thames, 16 February 2013   business
Roof tiles replaced. New fascia and guttering.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Very prompt and courteous response to initial enquiry. The necessary work was undertaken efficiently with polite workmen.
Customer in Staines-upon-Thames, 30 January 2013   business
Priority to create a squirrel proof roof, as the attic had been invaded.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
You can't beat the Butlers for the whole spectrum of roofing! They came out speedily, with the knowledge required, of not only 1st Class roofing (also squirrel entry habits and how to resolve this). Advised and explained everything. Impressed by their work ethics. We also had EPV, soffits, gutters, flat roof water sealed, dormer flashing holes filled with wire. They knew what to do and where to look for all possible entry points. Best of all they were willing to help (unlike many I rang), knowing our only concern initially was squirrel proofing. This ad-hoc request for urgent help seemed to put off many so called qualified roofers of whom I now wonder. Chose Butler and Sons, they are Top roofers! And our squirrels have not returned.
Customer in Sunbury-On-Thames, 23 January 2013   business
Repair and renovation of porch roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
From the prompt call out to the site clearance, my experience of this firm has been excellent. Mr Butler and his young team demonstrated both skill and professionalism and I would not hesitate to use their services again.
Customer in Walton-on-Thames, 7 January 2013   business
Roofing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Work done efficiently and expertly. Prompt, polite, efficient! Worked quickly and as a team.
Customer in Cobham, 4 January 2013   business
Replace soffit and guttering, clean roof tiles, replace where applicable.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Butler and Son were polite and efficient and we were very pleased with their workmanship and would recommend them.
Customer in Shepperton, 19 October 2012   business
Ridge tiles reset.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent service. Very polite workers.
Customer in West Molesey, 3 October 2012   business
Roof repair to plastic conservatory roof
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Came out straight away, attended to repair without me on site and proved trustworthy.
Customer in Addlestone, 26 July 2012   business
Replacement of guttering, pointing, chimneys, roof over haul.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Butler and Son provided an excellent service to give us a refurbished roof with a confidence that they provided what was required.
Customer in Thames Ditton, 3 July 2012   business
Guttering pvc fascia and window / roof repair and pain back of house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Butler and Sons were no nonsense approach, quality and price effective. Highly recommended.
Customer in Thames Ditton, 15 June 2012   business
Roof leaking
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Butler and Son did a very professional job,including coming out on a Bank Holiday to make safe the roof,when two other roofing companies refused to come out.
 Repeat Customer in Hounslow, 8 June 2012   business
Guttering and soffits.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Kept us informed all the way along and swept up and the men were polite. I would recommend this company.
Customer in Ashford, 9 March 2012   business
Guttering replaced and soffit and fascia boards.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Job well done to good standards. Very professional. Good value.
Customer in Ashford, 9 March 2012   business
Fix dislodged roof tile on corner of rear roof, clear guttering, quote to refurbish flat roof on garage.
Scores:
4Tidiness: 4 out of 10 5Timekeeping: 5 out of 10 2Courtesy: 2 out of 10 0Workmanship: 0 out of 10
2.8
Combined score: 2.8 out of 10
2.810
Contacted Butler and Son Roofing as needed a simple repair to one roof tile. When they came to quote was very nice, advising they would do a nice job, which has resulted in four visits causing further damage to my roof as well as my car. When challenged, they acted in an unprofessional manner and I would not recommend this company to anyone. With regards to my garage roof that never leaked before now does.
Customer in Shepperton, 20 January 2012   business
Repair flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Gave a detailed assessment and cost breakdown. Carried out work to a high standard. Very impressed and would highly recommend.
Customer in Weybridge, 13 January 2012   business
Major repair to roof and re-tarmac'd part of roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very polite, courteous and professional. Worked to complete work in short time scale, always kept me informed of costs.
Customer in London, 13 January 2012   business
To resolve problem of Squirrels trying to nest in our Chimney and maintain the use of Chimney for our gas fire. A mesh was installed in the flue outlet.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.7
Combined score: 9.7 out of 10
9.710
We were desperate to get this problem resolved as we had a squirrel fall down our Chimney into lounge. This caused a lot of damage. After speaking with Mr Butler on the phone explaining the situation, his workmen turned up within 2 hours of the phone call. They were very polite and got on with the job straight away, and the cost was very reasonable.
Customer in Sunbury-on-Thames, 4 January 2012   business
EPS fitted front and back of house and garage gables re-pointed on side of house and ridge tiles re-done.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Excellent over all kept informed of progress. Honest assessment of what needed doing. Bill and crew very courteous and would recommend them entirely.
Customer in Sunbury-On-Thames, 11 November 2011   business
Removed and rebedded roof hip tiles; removed existing facia, gutters and soffits; removed rotten wood and replaced with wooden supports.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
The Butlers are professional, efficient and reliable builders who explained clearly what the problem was and how to resolve it. The work was completed to a very high standard with no fuss or delays. I would definitely use them again and recommend them to others.
Customer in Thames Ditton, 29 October 2011   business
Garage roof replaced. Remedial work to main house roof including re-pointing of eaves was completed.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Questions on the work to be done were fully answered the team worked well and considerately and tidied the site each evening.
Customer in Sunbury-On-Thames, 15 October 2011   business
Removed old guttering and fascia. Installed new soffit and fascia board. Repaired old rendering.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Butler adn sons are honest. Professional, hardworking , very efficient and relaible. Who went above and beyond what I thought I would get, great job done! I would recommend this company.
Customer in Surbiton, 10 August 2011   business
Repair and replacement work to ridge tiles and re-point chimney
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Butler and Son explained what they were going to do and then did what they said they would do. They were clean, quiet and hard working. They were exceptionally polite and worked with respect to my, and my neighbour's property, keeping me informed about daily progress. They gave their advice freely. There was no pressure and there were no hidden charges.
Customer in Sunbury-on-Thames, 5 August 2011   business
Replacing tiles and leaking roof = so grateful.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very tidy - clean workers - polite. Didn't waste time. I did everything asked of them, told us what they were doing. Great. Would not hesitate to get them again if ever needed.
Customer in Sunbury-On-Thames, 1 August 2011   business
Re-pointing of ridge tiles and chimney.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Prompt, polite and efficient service. Provided a thorough explanation of what was needed, why, and how he would complete the job. Highly recommended.
Customer in Sunbury-On-Thames, 1 March 2011   business
Removed all rotten wood and upvc fascias, replaced with EPS to roof line and renewed guttering and fixings
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310
We advised our neighbours to use Butlers to have their guttering done - which they did. Would also thoroughly recommend Butlers Roofing Services to anyone who has a similar problem.
Customer in Shepperton, 28 February 2011   business
Renovation to slate roof of detached dwelling.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Mr Butler and Son were polite and reliable and kept us informed on the condition of the roof as the work progressed but did not attempt to ask for extra money from the estimate.
Customer in Twickenham, 10 December 2010   business
Replacement of guttering on whole house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very speedy, courteous worker. Great value for money, very happy.
Customer in Surbiton, 4 August 2010   business
Roofing
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
I would recommend this company.
Customer in Staines, 17 June 2010   business
repair to roof
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Efficient, effective and co-operative.
Customer in Surrey, 10 June 2010   business
Replacement of fascia and apek wood on roof.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910
They did a really good job, punctual and professional. Would use them again.
Customer in Hounslow, 4 June 2010   business
Plumbing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
It's always perfect! (He likes perfection)
Customer in Bournemouth, 29 May 2010   business
Roofing
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
An excellent, small family business.
Customer in Kingston Upon Thames, 29 May 2010   business
Roof repair and guttering
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Mr Butler has done several jobs for us, he is incredibly reliable, trustworthy and thorough, I would definitely recommend and use him again.
Customer in Kingston Upon Thames, 3 March 2010   business
Roof repairs, new soffit and facials.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very trustworthy and hardworking. I am pleased with the work and happily recommending them.
Customer in Sunbury-on-thames, 1 July 2007   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.