Checkatrade

Butterfield Construction LLP

20 monitoring reports, 1 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Kitchen/dining room alterations and new Velux windows.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent finished result. Courteous and helpful and tidied up everyday. Very satisfied.
Customer in Haywards Heath, 27 April 2012 business
Bathroom refurbish
Scores:
6Tidiness: 6 out of 10 6Timekeeping: 6 out of 10 6Courtesy: 6 out of 10 2Workmanship: 2 out of 10
5
Combined score: 5 out of 10
510

Very poor workmanship, pumps wrongly installed, calls not returned, no inspection to ensure work was satisfactory. Took months of hassle.
Customer in Haywards Heath, 18 November 2011
Response from Butterfield Construction LLP :
The customer accepted the estimate on behalf of her elderly parents and wanted the work carried out the following week. The sanitary ware was ordered and the merchants promised all items to be delivered on the Tuesday. The job was started and upon collecting the sanitary ware found that some items were missing and damaged. These were re-ordered which delayed the job. The pump was fitted but it did not work properly. The manufacturers were contacted and it was re-fitted as they instructed. The pump strung a leak so an engineer was called out, the fee being paid by us, and found again not to be fitted correctly. A new pump was ordered and fitted by a plumber who due to his work load took 3 weeks to do the work. Obviously, I was not happy about this, but it was out of my control. I accept this was a bad job and took a long time, these problems happen occasionally. I have complained to the merchants and was not pleased that the plumber let us all down. I have apologised to the customer and flowers were given to the customer and her parents together with a small monetary discount by way of compensation for the inconvenience caused.
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General building and electrical work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Butterfield Construction were excellent throughout. They were communicative and courteous - I would recommend them highly.
Customer in Haywards Heath, 1 January 2011 business
Porch.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Butterfield completed the job in the agreed time scale to a high standard and I shall be asking him to give me a quote for any future work I want carried out.
Customer in Horsham, 1 January 2011 business
New wiring to kitchen, new lights.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional job fitting in well with other tradesmen for kitchen installation. Very pleasant to deal with.
Customer in Haywards Heath, 25 November 2010 business
Major renovation / conversion of two rooms into one
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All work done quickly and to a high standard by friendly and knowledgeable staff. 1860's house threw up a number of problems which were brought to our attention and expertly resolved with only a minor [agreed] increase in price. The finished result is fantastic. Would recommend them.
Customer in Haywards Heath, 19 September 2010 business
Electrical.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Joe was personable, informative, considerate and reliable.
Customer in Haywards Heath, 18 September 2010 business
Plumbing in new taps, shower attachment and heated towel rail
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Advice was sought on products to use and the work was carried out to our complete satisfaction
Customer in Haywards Heath, 1 March 2010 business
Re-wire
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I was impressed by the quality of workmanship and was consulted on all decisions, I would recommend them to anyone.
Customer in Lewes, 3 February 2010 business
Renovation and extension
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very happy with the end result, very professional and I would recommend them to anyone.
Customer in Lewes, 23 January 2010 business
Extension, new kitchen and bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simon and his team where superb, very knowledgeable in all aspects of building. Attention to detail is what these guys are all about. Second fix carpentry work was the best I've ever seen - well done.
Customer in Brighton, 11 January 2010 business
Alterations to existing garage, new en suite.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very competent service - All the workers were courteous and friendly.  We gave them the house keys and they were totally trustworthy.
Customer in Haywards Heath, 31 October 2009 business
Rewired 2 bedroom flat, 1st floor.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found the work done by the company named above entirely satisfactory and I would definitely recommend them anytime.
Customer in Crawley, 29 July 2009 business
Amending supports to existing porch
Scores:
5Tidiness: 5 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 5Workmanship: 5 out of 10
7.3
Combined score: 7.3 out of 10
7.310

The final result looks good, but the block driveway was left with concrete splat on it which I can't get off.  The builders also had to come back to complete the job properly after the support moved a couple of weeks the first attempt due to insufficient fixings or accurate cutting being applied in the first instance. The workmen took an incredibly short time to do the work, considering the price of the job. Recommended only if reviewing the time / cost of the quote and job.
Customer in Haywards Heath, 1 June 2009
Response from Butterfield Construction LLP :
This customer has not come back to me with these issues and in fact has since asked us to quote for another job. He paid us straight away at the end of the job.
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.