Checkatrade

BWT Southern Ltd

63 customer feedback reports; 2 received in the past 6 months

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Customer Feedback

The following reviews are based on work commenced.
Basement tanking.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, friendly, fast, efficient. Cleaned up with very little mess and will recommend them.
Customer in Southampton, 22 February 2013   business
Damp treatment
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Prompt, courteous service, neat, tidy, workmanship, flexible and responsive.
Customer in Fareham, 4 February 2013   business
Timber treatment to barn
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service, competitive quote, would recommend and look to use on other projects.
Customer in Dorking, 16 July 2012   business
Damp proof 2 walls remove plaster from bath construct new wall with damp proof membrane and re plaster.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent workmen on time careful preparation tidy work on schedule for completion real quality job all round. I would recommend this company.
Customer in Alton, 1 February 2012   business
Spraying roof.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Excellent job carried out tidily and carefully.
Customer in Fordingbridge, 1 November 2011   business
Re-tanking and conversion of basement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good job done on the conversion of our basement to a playroom. The advice and quotation given was first class and gave me a lot of confidence. The two guys that completed the work were punctual, polite and very clean in their work which was appreciated. Would recommend them for future work.
Customer in Southsea, 7 June 2011   business
Damp proof coarse, rendering, plastering and woodworm treatment
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

How nice to have good, reliable and easy to talk to guys work for you, such a nice change.
Customer in Salisbury, 2 February 2011   business
Damp proof repairs.
Scores:
10Tidiness: 10 out of 10 6Timekeeping: 6 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Work was exactly what and when agreed. Very tidy. Felt confident to leave in house on their own.
Customer in Woking, 25 January 2011   business
Treatment to wooden staircase.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good contact and good job done. I would recommend this company.
Customer in Southsea, 1 January 2011   business
Replace floor and put in place pump.
Scores:
9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Very efficient. Well organised. Delivered on the job specification.
Customer in Salisbury, 16 December 2010   business
Damo proofing of walls, rendering and re-plastering
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service from beginning to end, everyone we saw was on time, polite and made a real effort to keep any mess/disruption to a minimum, we were so impressed.
Customer in Aldershot, 9 December 2010   business
Damp proofing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work and service. Worked very efficiently and hard. Would definitely recommend.
Customer in Winchester, 7 December 2010   business
Wood worm spray treatment, under lounge floor.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. Friendly, helpful surveyor. Have used this company several times over the past 20 years. Always very good.
Customer in Southampton, 24 November 2010   business
Damp proofing 4 walls.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810

They phoned on first day saying they'd found something which made me think my house was about to fall down. In the end it took 1 day longer and cost 50% extra.
Customer in Winchester, 10 November 2010  
Response from BWT Southern Ltd:
We phoned customer on the first day to inform her that we removed the wall lining to the inside of the wall that was supporting the side of the house, to find that part of the inner leaf of brick work had been removed and that the brick work above was supported by a timber stud frame. Dampness over the years had caused decay to the timber, to an extent that a screw driver could be pushed through, therefore making the brick work above unsafe and in danger of collapse. We advised customer that it would take an extra day to remove these timbers and make the wall safe and that this would incur an additional cost which was not 50% of the original cost.We feel that the additional cost is fair for this additional work carried out.
business
Damp proofing and re-plastering dining room wall.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were excellent, Stuart the surveyor was helpful and thorough. Dave and Jason were conscientious, friendly and skilful. They were understanding of the situation (mess and upheaval) and did all they could to minimise the disruption.
Customer in Southampton, 4 November 2010   business
Installation of chemical damp proof course and associated plaster works
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Quick, efficient and of good quality. Everything was cleaned and tidied away at the end of each day. Would highly recommend this firm.
Customer in Salisbury, 3 November 2010   business
Installation of chemical damp proof course and replastering works.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are really impressed with BWT from the initial quotation to the completed works. We received a fantastic service at a reasonable price! True professionals.
Customer in Fleet, 20 October 2010   business
Repair and re-plaster ceiling.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

As always - clean, professional finish. Good service - good company.
Customer in Shedfield, 18 October 2010   business
Installation of damp proof course, plastering, timber treatment and wall tiles.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very pleased with work done, friendly and professional workers who went the extra mile to be of service.
Customer in Winchester, 18 October 2010   business
Damp prevention, damp course and plastering work.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Prompt, quick, tidy, could have done without radio left while they took lunch but both new worked very hard during the 2 days.
Customer in Cranleigh, 15 October 2010   business
Wood worm treatment.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent from 1st contact to completion of work and follow up certification.
Customer in Salisbury, 7 October 2010   business
Examination of suspected damp problem
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.5
Combined score: 9.5 out of 10
9.510

The BWT Southern employee quickly identified the problems and suggested solutions, none of which involved unnecessary work by his company.  I felt confident with his diagnoses and reassured that we had no significant damp problems. He was very helpful and polite, and I will definately use BWT Southern in the future and recommend them to others.
Customer in Guildford, 5 October 2010   business
Installation of Damp Proofing and installation of wall ties
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 -Courtesy: Not Applicable 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed. Jason the surveyor kept me informed, the workman left the place cleaner than they found it and the standard of the plastering after the damp proofing had been installed was excellent. Well done BWT and thank you.
Customer in Salisbury, 1 October 2010   business
Installation of chemical damp proof and cavity wall, plaster work
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Friendly and professional work. Told us what they'd do and did it. Came when they said they would, finished when they said they would, great job, thanks.
Customer in Southampton, 30 September 2010   business
Woodworm Treatment for whole of House
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Cannot praise this Company enough.  Woodworm found in our house prior to completion date on house sale, so was imperative that we had a Professional Company together with guarantees for work done out to do the job. Although this company was very busy, they managed to find time to survey the problems (with a full written report) and thanks to them all treatment was carried out in a most professional manner.  Thank you Geoff and Jason for saving our house!
Customer in Farnborough, 29 September 2010   business
Cavity wall ties system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Two very hardworking gentlemen, working in nasty weather it was raining hard but they carried on.
Customer in Waltham, 26 September 2010   business
DPC Works.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic service - very polite and tidy and did a great job. Will definitely use again.
Customer in Waterlooville, 23 February 2010   business
Damp proofing 2 walls - re-plaster.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fast efficient no-mess work. Polite and knowledgeable tradesman. Wonderful job done.
Customer in Devizes, 25 November 2009   business
Damp proofing chimney base.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, friendly, very pleased with work. Cleaned up with very little mess would and have all ready recommended them.
Customer in Woking, 25 November 2009   business
Damp proofing
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
8.3
Combined score: 8.3 out of 10
8.310

We have been impressed by BWT Southern, reliable, hard working and good end result.  I would recommend them.
Customer in Winchester, 20 November 2009   business
Treatment of damp to walls.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick response, efficient operation, excellent quality, friendly and courteous service.
Customer in Southampton, 15 November 2009   business
Damp course treatment and re-plastering.
Scores:
6Tidiness: 6 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
7.8
Combined score: 7.8 out of 10
7.810

The surveyor when he attended was polite and courteous.  He knew his subject and the quote he provided was very good. The work was completed in the time specified
Customer in Aldershot, 18 May 2009   business
Domestic basement tanking.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Clear, professional, free advice; a flexible cost estimate that I could adapt to suit my budget; the work started and finished on time and the quality was better than I expected. A brilliant service. I would recommend them.
Customer in Guildford, 30 January 2009   business
Tanking of cellar.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came at very short notice to fit in with our builders schedule.  Very knowledgeable. I would recommend them.
Customer in Basingstoke, 17 September 2008   business
Wet rot treatments.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very pleased with BWT, reliability and accuracy.  The workmanship was excellent. I would recommend them to anybody.
Customer in Southampton, 30 April 2008   business
Damp proofing work to kitchen, bathroom, living room and bedroom.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Excellent reliability and time keeping. Completed the work on time and to a good standard, we were billed exactly what had been quoted, which was excellent.
Customer in Woking, 25 March 2008   business
Damp Proofing services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From first call to completion it was hassle free, informative and co-operative, all done efficiently. I would recommend them.
Customer in Bordon, 14 August 2007   business
Damp Proofing and renewal of flooring.
Scores:
8Tidiness: 8 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 7Workmanship: 7 out of 10
7.8
Combined score: 7.8 out of 10
7.810

Quick, efficient company who produced good quality work at a reasonable cost. I would like to recommend them.
Customer in Salisbury, 10 August 2007   business
Tanking of basement room.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

This firm was not the cheapest, but the levels of service and quality of work were worth the extra cost.
Customer in Southsea, 11 May 2007   business
Replacement and repair area after damp.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The persons gave a time for the visit for estimate and the builder arrived at time stated and worked and tidied up on each day - well recieved.
Customer in Waterlooville, 1 April 2007   business
Installation of delta tanking system.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very professional. From initial visit to providing quote they demonstrated in-depth knowledge and experience. Work started on time and was completed to a high standard, on budget.
Customer in London, 31 January 2007   business
Damp proofing.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very reliable and communicative, very professional job. I would recommend them.
Customer in Weybridge, 18 August 2006   business
External rendering to stone build listed cottage.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

The Surveyor Stuart Aitken impressed right at the start, he gave me time, a full explanation and appeared very knowledgeable. He re-assurance of the quality of workmanship was bourne out by the end product. I would recommend tehm.
Customer in Selsey, 13 June 2006   business
Brick and render replacement outside the painting.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have 2 Small children who were around the house, while the work was being completed. The tradesman who were very good with the children, answering questions etc... I would recommend them.
Customer in Winchester, 7 June 2006   business
Cellar conversion
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The tradesmen were not very communicative, but did a very good job. Managerial staff very courteous and effective. I would recommend them.
Customer in Guildford, 26 May 2006   business
Complete damp proofing of cellar
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Very friendly helpful team who worked hard to produce a professional outcome which appears to be completely satisfactory. I would recommend them.
Customer in Aldershot, 27 January 2006   business
Damp course put in.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service, extremely tidy, caused minimum disruption. I would recommend them.
Customer in Fleet, 24 January 2006   business
Very large basement tanked.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Despite the time of year and mess. They completed the job on time and budget despite having to take additional factors into account we are delighted and would recommend them.
Customer in Southsea, 16 December 2005   business
Chemical damp proof.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

From initial contact through completion of work and correction of a course of minor faults, it has been a pleasure dealing with BWT. High quality of workmaship and i would happily recommend them.
Customer in Southsea, 30 December 2002   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.