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C & S Smith Plumbing & Heating

Member of Checkatrade for over 4 years
C & S Smith Plumbing & Heating Feedback Scores
41 feedback reports
with an average score of 9.4 out of 10.
Works in
Bognor Regis, Pagham, Felpham, Middleton, Littlehampton, Chichester, West Sussex, PO, BN post codes
Contact
name: Steve Killick & Chris Smith
address:
Bognor Regis, West Sussex, PO22 6SB
telephone: 01243 828341   Enlarged for easy dialing:
01243 828341
mobile: 07903 728081
fax: 01243 268371
email:
Skills
Main work undertaken
Boiler Installation, Boiler servicing/repairs, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Plumber, Plumbing Repairs
Accreditations and Memberships
Checkatrade


City and Guilds

BPEC Certificate of Competence in:


  • installation, exchange, service, repair breakdown and commission domestic gas instantaneous water heating appliances.(expires 28/11/13)

  • installation, exchange, service, repair breakdown and commission domestic gas fired central heating/hot water boilers and circulators up to 70kw. (expires 15/7/13)

  • installation, exchange, service, repair breakdown and commission domestic gas cooking appliances. (expires 5/12/13)

  • water supply (water fittings) regulations 1999

  • unvented Hot Water Storage Systems. (expires 15/11/12)

  • core domestic gas safety. (expires 10/7/13) 
Company Information
Interviewed on: 9 September 2009 Public Liability Insurance: Current - Verified on 23 March 2014
Limited Company: No Insured by: Trade Direct
VAT Registered: No. 938 1766 87 Coverage amount (£): 1,000,000.00
References 5 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when C & S Smith Plumbing & Heating joined in September 2009.

Customer Reference.
We have always had very good service since living here for the last 10 years. I would happily recommend them.
Customer in Bognor Regis, 15 September 2009
Central heating services.
Fast, efficient, honest and reliable, excellent services. I would highly recommend this company and use again!
Customer in Bognor Regis, 15 September 2009
We provide them with heating equipment (boiler radiators controls, boiler spare parts, plumbing materials etc). We know of them as being a reputable company.
Trader in Bognor Regis, 15 September 2009
Central heating services.
I have used M Smith and his partner's services on several occasions, and always found them very satisfactory and will continue to do so.
Customer in Bognor Regis, 15 September 2009
Central heating services.
Satisfactory, tidy work, reasonable price for job. Has recently carried out two jobs - both ok.
Customer in Bognor Regis, 15 September 2009
Feedback Reports Showing 10 out of 41 (reviews based on work commenced)
Total recommendations: 41, average score 9.4 Last six months: 1 reports, average rating 6
Scores:
10Tidiness: 10 out of 10 0Timekeeping: 0 out of 10 10Courtesy: 10 out of 10 4Workmanship: 4 out of 10
6
Combined score: 6 out of 10
610
Water turned off from Aquialisa shower which had got stuck 'on'
I phoned these traders in a panic as my shower would not turn off. They arrived within 30 mins as promised and told me that I needed a new cartridge which they would order and fit ASAP. I have managed to speak to them twice when they said the part hadn't been received. I have left many messages but they have not returned them. I have spoken to Aqualisa and they have confirmed they have the part in stock and can post it. I'm very disappointed because I thought Steven was a charming young man and feel very let down.
Customer in Bognor Regis, 3 December 2013  
Response from C & S Smith Plumbing & Heating:
I am disappointed with the latest feedback I've received. From the beginning I advised the customer that this wouldn't be a quick fix having dealt with the shower manufacturers on previous jobs. After my initial inspection I told the customer it would be at least a week and that I would call as soon as I had received the part. We then received the part 10 days later. When we went round to fit the part we spent 2 hours on the shower trying to repair it but unfortunately we were unsuccessful. We then apologised and advised the customer to contact the manufacturers to send out an engineer. We never charged the customer for any materials or labour.
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
0Tidiness: 0 out of 10 2Timekeeping: 2 out of 10 5Courtesy: 5 out of 10 0Workmanship: 0 out of 10
1.8
Combined score: 1.8 out of 10
1.810
Shower Repair.
Plumber been used twice for service of boiler in the past. Phoned 3rd Oct as shower leaking, no hot water. He came 4th Oct said let him no if not under guarantee he would order parts phoned same day. Said parts maybe a week, phoned on Wed 16th said he had parts. Said would come Friday, no show. Phoned at 3pm he was cross saying very behind. Phoned Sat as he did not come, left message on website. Never returned any calls. I needed a plumber urgently as we had no hot water in shower and it was leaking, we had no hot water for two weeks. On the 24th Oct two men came from the Company and fitted the part. It did not cure the problem. They said they would get back to us. Never heard anymore. Have had to get another plumber, who has now fixed the fault. We would not recommend.
Customer in Bognor Regis, 4 October 2013  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fixing a leak in bathroom.
Very prompt, courteous and well presented. Very reasonable fair price. Found leak and fixed it. This company also installed a central heating system plus boiler 2 years ago. Excellent job, no problems. Services it every year. He also did some work for my sister who was also very impressed. I would fully recommend this company. Excellent service. His prices are very fair, always prompt and has a lovely manner.
Customer in Bognor Regis, 4 April 2013  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Replace hot water tank and immersion heater.
Prompt, efficient and polite. A professional job done at a very reasonable price.
Customer in Chichester, 21 September 2012  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Disconnect and cap off gas to hob
Responded quickly to our request. Very polite and professional. Would recommend.
Customer in Southampton, 15 November 2011  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
6Tidiness: 6 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 2Workmanship: 2 out of 10
6
Combined score: 6 out of 10
610
New Boiler, radiator and 5 replacements radiators fitted.
We would not recommend this trader. We have since had another Heating engineer to our property who led us to believe that things should have been done when installing ie system needed flushing through.
Customer in Bognor Regis, 1 June 2011  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
To repair the toilet.
Quick and relaible service. Hlepful and a very pleasant young man. I would recommend this company.
Customer in Bognor Regis, 21 February 2011  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
To repair a faulty boiler.
I would recommend this company.
Customer in Bognor Regis, 11 January 2011  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler service.
Polite, professional and clean.
Customer in Bognor Regis, 6 November 2010  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace radiators.
Very clean and tidy, a very good job, will use them again.
Customer in Bognor Regis, 12 October 2010  
C & S Smith Plumbing & Heating www.checkatrade.com/CandSSmithPlumbingandHeating/
These are only the latest 10 customer monitoring reports. Click to see all 41 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.