Scores based on 167 reviews

Reliability & timekeeping

Invoice history based on 151 reviews.

Invoice History
Charged as per quote / estimate97.35%
Above quote / estimate: kept informed2.65%
Appointments reported as missed (6 months) 0
Average score 9.64
167 reviews
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Capital Softeners is a family run business owned and run by Alan and Karen Wright. The company was established in 1983 when Alan joined his father Jim who had already been in the trade for 15 years, so you would be hard pushed to find a company with more knowledge and experience! 

Alan then went on to recruit David Stoner in 1990 who was only 16 at the time. Alan taught Dave everything there is to know about water treatment. Dave is still part of the team now 23 years on and is now an experienced water treatment engineer.

Last year Karen & Alan decided to take on both their niece and nephew and involve them within the family business. Jordan is training to become a water treatment engineer whilst at college studying plumbing whilst Lauren has joined Karen in the office.

We are your local, independent water treatment specialist supplying high quality water softeners and drinking water systems from the best manufacturers in the country (Harveys, Ecowater, Monarch, Nuwave and Kinetico). We supply our services to customers across North London, Middlesex, Hertfordshire and Essex.

We pride ourselves in providing a professional and friendly service and have over 30 years’ experience installing and servicing water softeners and drinking water systems for domestic and commercial use.

We have over 6000 customers throughout the region and a lot of our work is as a result of recommendations from satisfied customers.

Based in

Cuffley, Potters Bar, Hertfordshire, EN6 4RG

Works in

North & Northwest London, West London, Middlesex,Hertfordshire & Essex

Team photos see all

Capital Softeners team

Water Treatment engineers

Dave Stoner

Experienced water treatment engineer

Jordan Russo

Trainee Engineer

Alan Wright

Company Director & Water treatment specialist

Lauren Russo

Assistant Administrator