Checkatrade

Castle Heating

Checkatrade membership number: 157890
Member of Checkatrade for over 1 year
Castle Heating Feedback Scores
33 customer feedback reports
with an average score of 9.9 out of 10.
Works in
Welwyn Garden City, Aylesbury, Aylesford, High Wycombe, Radlett, Hertfordshire, Kent, Surrey, Berkshire
Contact
name: Mr Karl Rayner
address:
Welwyn Garden City, Hertfordshire, AL7 4LA
telephone: 01707 693031   Enlarged for easy dialing:
01707 693031
mobile: 07946 881690
email:
Skills
Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlords Certificates/Safety Checks, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Under Floor Heating, Unvented Hot Water Cylinders
Accreditations
Company Information
Interviewed on: 8 March 2011 Public Liability Insurance: Current - Verified on 20 April 2012
Limited Company: No Insured by: Direct Line
VAT Registered: No Coverage amount (£): 1,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when Castle Heating joined in March 2011.

Trade referee
We know of them as being a reputable company. Very professional, always on time & nothing is too much bother.
Trader in Leatherhead, 14 March 2011
My gas boiler was installed 6 years ago and Mr Rayner has since serviced it each year. Mr Rayner is a very clean and tidy worker. I have recommended him to others.
Customer in Radlett, 14 March 2011
Plumbing
Fantastic workmanship. Clean& tidy worker & hardworking. I would happily recommend Castle Heating to anyone who needs a good reliable honest Plumbing Service.
Customer in Welwyn Garden City, 14 March 2011
Plumbing & Heating
Mr Rayner's work was to a very high standard and he was at all times professional and helpful. He has extremely good manners and I wouldn't hesitate to recommend him.
Customer in London, 14 March 2011
Customer Monitoring Reports Showing 10 out of 33
Total recommendations: 33, average score 9.9 9.9 Last six months: 7 reports, average rating 9.8
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910
Gas boiler replacement

Karl always turned up when he said he would and finished when he said. Good job done. Competitive quote. As I was interested in the plumbing side, he even gave me a step-by-step of what he was doing.
Customer in Welwyn Garden City, 19 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installed new expansion tank vessel in loft and magna clean on boiler return

Karl restored my faith in tradesmen after problems dealing with a National Company! He was professional, knowledgeable and responded quickly to my call. The work was done to my complete satisfaction with no worries and at a realistic cost. I will certainly use his services again.
Customer in Ware, 18 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Serviced boiler, moved and repaired radiators

Very clean workers, got stuck in and did a very good job.
Customer in Radlett, 16 April 2012
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fixed leaking pipe and vacuumed carpet.

Excellent service, thank you Karl.
Customer in Welwyn Garden City, 11 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitting of a flue support

Fitted my small job in no problem, fast and efficient.
Customer in Welwyn Garden City, 12 March 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement tap and replacement flush valve for toilet.

Russ is job over 4 hours, starting at 8 AM encountered problems which he overcame in his stride. I would recommend this company.
Customer in Welwyn Garden City, 21 December 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Plumbing works

Punctual, honest, pride in his work, informative, rare in plumbers!
Customer in Hatfield, 27 November 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Service of boiler.

Didn't have to wait long for an appointment - very helpful and explained what he was doing. Arrived promptly and was very pleasant.
Customer in Welwyn Garden City, 24 November 2011
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
New boiler installed.

Very polite and all work carried out to high standard tidy and minimal disruption.
Customer in Biggleswade, 5 November 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Diagnose boiler fault, lubricate fan

On time, polite wasted no time on chit chat, very efficient.
Customer in Welwyn Garden City, 26 October 2011
These are only the latest 10 customer monitoring reports. Click to see all 33 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.