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Cheam Felt Roofing Ltd

24 monitoring reports, 1 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Replace a felt flat roof with a liquid rubber  "Sealoflex" system.
Scores:
5Tidiness: 5 out of 10 8Timekeeping: 8 out of 10 5Courtesy: 5 out of 10 0Workmanship: 0 out of 10
4.5
Combined score: 4.5 out of 10
4.510

Feel severely let down by CFR. We are now aware (As per independent surveyors report) that the work is not up to standard, “small holes and defects in some place " . "The waterproof finish is not fully bonded to the decking boards". "Decking below waterproofing is loose in places". Rubbish, Avoid. Leaked on 3 occasions, surveyors report suggests completely replacing the roof.
Customer in Sutton, 14 April 2012
Response from Cheam Felt Roofing Ltd:
Our company installed this roof in July 2010 and it remained water tight for about 1 yr with no problems. In the last 6 months we have had to go back 6 times to check 6 different leaks into 6 different flats, upon our inspections we documented mechanical damage and compromise of the waterproofing roofing system. Something or someone is causing damage to this roof. We initially thought it could be Rodent/Bird damage, as the tenants have reported large birds etc and noise and was documented by the residents via email to Management Company. The roof covering is under a 15yr Guarantee, and Sealoflex have been out in August last year, and the customer to this date has had no further problems. Sealoflex being the manufacturer, has inspected and passed our works, and are happy with our installation that remains water tight, We truly are sorry the customer feels this way We strive to ensure quality workmanship at all times, hence our very good feedback on our website.
business
Stripping and reinstating existing felt roof and waterproofing etc.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The whole experience was very satisfactory. Very friendly workers, clean and tidy. Job done quickly and on quote. A very satisfied customer, who will tell friends etc.
Customer in London, 28 August 2009 business
Remove chimney stack and re-render 2 others. Flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good at keeping us informed and time keeping.  Everyone seemed efficient and were always polite and friendly.
Customer in Epsom, 30 July 2009 business
Overhall of Dormer roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

extremely helpful, explained exactly what was needed and the work was done quickly and efficiently
Customer in Sutton, 23 July 2009 business
Renewed a flat roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional, the workmen were hard working, polite and didn't leave any mess. I would recommend them.
Customer in Morden, 16 June 2009 business
Re-roofing pitched Scout hut - 85sqm
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Responded quickly to our enquiry and did the work within the week. Pleasant people, no mess or disruption, left so neat you wouldn't know they'd been (apart from a new roof!) Used them before and likewise no problems.
Customer in Epsom, 20 December 2008 business
Water-proofing of parapet wall.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were so pleased with previous work carried out 2 years ago that we asked them to complete some additional works. We woudl definitely recommend them.
Customer in London, 19 December 2008 business
Flat roof replacement.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Job was completed even more quickly than expected. Their 10 year guarantee gives further peace of mind.
Customer in Sutton, 16 December 2008 business
General services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent prompt service which was greatly appreciated. I would recommend them.
Customer in Epsom, 12 December 2008 business
Re-felting 2 flat roofs with some decking replacement.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.7
Combined score: 9.7 out of 10
9.710

Appears good so far, as we are qualified to judge - If the work stands the test of time we shall be happy - 10 Year written guarantee given.  We were very pleased with the prompt and efficient way the work was done. I would recommend them.
Customer in Epsom, 9 December 2008 business
Fit felt to two bay roof.
Scores:
9Tidiness: 9 out of 10 -Timekeeping: Not Applicable 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Wish he had phoned when he was starting work, that morning, otherwise very quick to do the work for us, as water coming in. Never met him, was recommended by window people. We did not know he had been. I would recommend them.
Customer in Walton-on-thames, 6 October 2008 business
Fit waterproofing to rear bay.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very reliable and efficient. A pleasure to find a good workman. I would recommend them.
Customer in Surbiton, 3 October 2008 business
New flat felt roof to whole house.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

From the initial unit to provide and estimate to the final inspection visit the customer service and progress repointing were excellent.
Customer in Sutton, 12 September 2008 business
Roofing works to rear flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

He knew what he was doing and did a very good job.
Customer in Carshalton, 1 September 2008 business
Refurbishment of office roofing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work carried out on time and as per quote. I would recommend them.
Customer in London, 4 April 2006 business
New flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, competent and did a good job in time. I would recommend them.
Customer in Wallington, 8 April 2005 business
New garage flat roofing and rubberised flat roofing to balcony.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class firm who really know their trade and their prices are reasonable. Workmen of outstanding calibre. I would recommend them.
Customer in Surrey, 18 August 2004 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.