Checkatrade

Clarks Auto Service

843 monitoring reports, 108 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Carry out serviced and checked.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A thorough and good job, always with an eye on the future work required.
Customer in Southampton, 10 May 2012 business
Broken bolt in anti-roll bar link
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived at the garage near closing time, problem was fixed by 10am the next day!
Customer in Waterlooville, 9 May 2012 business
Oil and filter change.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent friendly service, staff explained what had been done and were knowledgeable but gave easy to understand info! Brilliant, wish all businesses were this good!
Customer in Portsmouth, 9 May 2012 business
Carry out and MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent. No courtesy car available so one of the mechanics took me to work and picked me up. What service!
Customer in Waterlooville, 4 May 2012 business
Service and M.O.T
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was done professionally and to my satisfaction. They are very reliable and polite. I would recommend them without hesitation.
Customer in Waterlooville, 4 May 2012 business
Replace thermostat and housing.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service at short notice, first class workmanship, have used before, will use again for sure.
Customer in Havant, 3 May 2012 business
Carry out service, cam belt and water pump and brakes
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Gave good advice on work to be done and explained how this would avoid a more expensive repair.
Customer in Southampton, 2 May 2012 business
Carry out service.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found Clarks to be very professional, I was made to feel comfortable as a woman, they were very polite and I will go there again.
Customer in Fareham, 1 May 2012 business
Replace both front anti roll bar links
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Courteous, friendly and good value, rear commodity today, will definitely use from now on.
Customer in Waterlooville, 1 May 2012 business
Change of Brake pads and discs. Oil change, bits and bobs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As always they do exactly what they say they will. The quality and consistency of their work is outstanding. You walk away knowing that a proper job has been done. They take pride in their work. Customer Care is always as it should be.
Customer in Waterlooville, 30 April 2012 business
Service.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As always, friendly, courteous service. Reasonably priced, professional, quality vehicle repair and servicing. We won't use anyone else!
Customer in Gosport, 26 April 2012 business
Exhaust and bushes.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

Problem misdiagnosed initially, but then fixed for no extra cost.
Customer in Waterlooville, 23 April 2012 business
Check tracking and top mounts.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I feel this company are a delight to use. I have used them since the above date and I am nothing more than satisfied. Very professional!
Customer in Waterlooville, 20 April 2012 business
MOT
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, honest and high quality workmanship, always courteous and obliging. Would not hesitate recommending Clarks Auto service.
Customer in Southsea, 17 April 2012 business
Wiper blades
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very simply  would not go anywhere else, each visit brings with it courtesy and patience, first class business.
Customer in Waterlooville, 16 April 2012 business
24 Month Service
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.7
Combined score: 9.7 out of 10
9.710

Was recommended by my father. Leaving after I picked up the car back up I felt very satisfied with the service. I will be coming back in future years.
Customer in Waterlooville, 13 April 2012 business
Carry out MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

A very reliable and trustworthy service. I would recommend this company.
Customer in Waterlooville, 10 April 2012 business
Carry out service and MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very professional service with the utmost courtesy given to customers, the company offer a genuine quality of personal service and care. I would recommend this company.
Customer in Waterlooville, 10 April 2012 business
Service and MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A first rate service very professional but friendly. I would recommend this company.
Customer in London, 4 April 2012 business
Carry out MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional and extremely friendly and helpful, I will definitely use again and I would recommend this company.
Customer in Waterlooville, 4 April 2012 business
Exhaust blowing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent service as always, I would recommend this company.
Customer in Portsmouth, 3 April 2012 business
A/C Re-gas and pressure test and Rattling noise in dashboard area
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfied with all the work Steve has done. He was patient and listened very well to the problems I had with my car. Also very professional and courteous at all times! Highly recommended!
Customer in Emsworth, 3 April 2012 business
Various problems
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I keep returning, excellent service and reliable, would highly recommend.
Customer in Waterlooville, 2 April 2012 business
Service.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good and prompt. Courtesy text sent on completion of work.
Customer in Waterlooville, 27 March 2012 business
Front pads discs and bleed cooling system.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service went beyond good, I was kept informed of all the things required and asked each time if it met with my approval. I would recommend this company.
Customer in Waterlooville, 27 March 2012 business
Carry out MOT and service.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

After every service my car responds as though it were new. Not bad for a 12 year old!
Customer in Waterlooville, 26 March 2012 business
Service and MOT
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Previously I always had my cars serviced by the dealership, but put off by their prices, I was still looking for a thorough and professional job, but for a more reasonable cost. And I certainly found it with Clarks. I was hugely impressed from the moment I requested a quote until I picked up my car after the work was done. I would not hestitate, and in fact will be recommending Clarks to my friends and family. Yours delighted.
Customer in Waterlooville, 26 March 2012 business
ODF flasher unit
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This job was done as a one off, I trust them completely.
Customer in Waterlooville, 21 March 2012 business
Carry out MOT.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Always happy to put my car into this garage. The service is ALWAYS friendly courteous, professional and good value for money.
Customer in Gosport, 21 March 2012 business
MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class service. Jacqui organised the MOT, kept me informed, what more can you ask.
Customer in Waterlooville, 20 March 2012 business
OSF Coil Spring.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class service as usual. Friendly and courteous as usual. Cost of repair very reasonable.
Customer in Waterlooville, 19 March 2012 business
MOT,Oil and filter change,Front brake pads.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class service.Very friendly and helpful.Highly recommended.
Customer in Waterlooville, 14 March 2012 business
Full service and M.O.T
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work.Very friendly and above all honest and that , in this day and age is very important to me.
Customer in Waterlooville, 13 March 2012 business
Full service.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Pricey, but professional and trustworthy, would recommend.
Customer in Portsmouth, 13 March 2012 business
Replace clutch kit
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with service and time clutch was replaced within.
Customer in Waterlooville, 12 March 2012 business
MOT
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

We returned to garage after Steve (the owner) gave us advice about how to repair the boot catch on our Mondeo when he could have just as easlily booked it in and charged us for repairs. Friendly, courteous service. Would defintely recommend.
Customer in Waterlooville, 8 March 2012 business
Heater Problems
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent Job dropped car in without calling ahead first. Brilliant service nice and local to.
Customer in Waterlooville, 2 March 2012 business
Carry out service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very polite and very good service provided, very informative as well. I would recommend this company.
Customer in London, 2 March 2012 business
MOT.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Once again, A1 service from Steve and Jaqui, wouldn't think of going anywhere else.
Customer in Waterlooville, 1 March 2012 business
Service and MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class service, friendly and welcoming my 2nd year to use for MOT and service will continue using them 100% excellent.
Customer in Havant, 21 February 2012 business
Cam belt kit and water pump.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

First class outfit. Their working conditions are excellent. Without doubt I will continue to go there.
Customer in Waterlooville, 13 February 2012 business
MOT and replacement of indicator unit
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very impressed with speed and quality of work. I hadn't planned on replacing the indicator unit, but it was explained to me in detail that it was necessary, and without it, the car wouldn't have passed the MOT. Staff were extremely polite and friendly and I will definitely use them again when my service is due. Many thank :)
Customer in Waterlooville, 13 February 2012 business
Cambelt and Water Pump
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service - friendly, accommodating and reliable as ever. Recommended.
Customer in Waterlooville, 13 February 2012 business
MOT and battery
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fitted me in at short notice, picked me up and dropped me off, very good service, thanks.
Customer in Portsmouth, 10 February 2012 business
Replace front pads and discs.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A professional and reliable service. They deliver what they say, on time and to the required quality.
Customer in Waterlooville, 10 February 2012 business
MOT
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My partner was recommended this garage and chose them to do some work on her car, we were both impressed with the way they explained what and why work had to be carried out and were very courteous and polite at all times. I have now had my own car mot'd prompt service as always let me know as soon as the car was ready to be picked up, I was unable to pick the car up that day but they were happy to keep the car locked in the garage overnight. Will most definitely be using this garage again and again
Customer in Petersfield, 9 February 2012 business
3x tyres and MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent customer service and response, clear about work needed and done. Punctual and informative, excellent job done, couldn't do enough to help. I would recommend this company.
Customer in Waterlooville, 8 February 2012 business
Clutch kit, MOT, and brake pads front
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They advice you the work that needs doing immediately and then the rest, they give free advice, and make you decide if you want to go through the works. They are easy to speak with, and very friendly. I would recommend them.
Customer in Waterlooville, 8 February 2012 business
Changed thermostat and seal
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient and swift service very satisfied.
Customer in Hayling Island, 8 February 2012 business
Service and MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very frendly, professional service who put customers at the top of their agenda. I would have no hesitation in recommending this business to anyone.
Customer in Waterlooville, 7 February 2012 business
Replace screenwash pump
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Nothing is ever a problem! As always exceptional, freindly service.
Customer in Gosport, 6 February 2012 business
MOT.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Again, 1st class service and no unexpected surprises. Highly recommended!!
Customer in Fareham, 24 January 2012 business
Service, MOT, check door seals
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient, high quality work. Service was polite and honest. I will definitely use them again.
Customer in Southsea, 23 January 2012 business
Service and MOT and check door seals.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Courteous, polite, excellent and trustworthy. Very honest.
Customer in Waterlooville, 20 January 2012 business
Replace clutch master cylinder
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly and helpful, I would recommend them to other people.
Customer in Havant, 18 January 2012 business
Service, MOT, Air-con check
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Friendly, efficient, kept me informed of work required and price.
Customer in Waterlooville, 11 January 2012 business
Service, MOT, lower wishbone and sensor
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was recommended this company and can safely say they have lived up to the reccommendation. The work was done promptly and I was kept informed about any work that was required. Steve is helpful and has gone out of his way to help me sort out my car. It has been a pleasure having them deal with my car. I have already and will continue to recommend them. Thankyou.
Customer in Petersfield, 5 January 2012 business
Service.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent customer service - friendly, helpful, proactive and 100% trustworthy!
Customer in Fareham, 22 December 2011 business
Replace various bulbs
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great, friendly service, this is the best service garage I have used in 30 years of motoring.
Customer in Horndean, 21 December 2011 business
Service and check over.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Considering they are in the throes of moving, a top class service and attention. No different from the usual high standard.
Customer in Southampton, 15 December 2011 business
New battery.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick and friendly service. I would recommend this company.
Customer in Waterlooville, 13 December 2011 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.