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Clean Freaks Ltd

Checkatrade membership number: 131495
Member of Checkatrade for over 1 year
Clean Freaks Ltd Feedback Scores
33 customer feedback reports
with an average score of 9.7 out of 10.
Works in
Surrey, Worcester Park, Sutton, Wimbledon, Tolworth, New Malden, Kingston, Epsom & Ewelle, Banstead, Clapham
Contact
name: Mr David Paine
address:
Banstead, Surrey, SM7 1ET
telephone: 01737 360039   Enlarged for easy dialing:
01737 360039
mobile: 07507 260683
email:
web:
Download Report Where They Work Give Your Feedback
Company Profile

Welcome to Clean Freaks
Surrey's leading Cleaning Company!
 

  • Here at Clean Freaks we take your health and the environment seriously, this is why we only use eco friendly products as some cleaning products can be harmful.
  • With a highly trained work force we offer a professional and quality service in all aspects of cleaning. All our employees are paid good rates, to guarantee you a trustworthy and reliable service.
  • We provide free estimates on all cleaning work required, with quotes tailored uniquely to your individual requirement to ensure you get the best service for your money.
  • We have been trading since 2007 and can supply you with references if requested. We are looking forward to hearing from you and giving you a freakishly clean house!
Skills
Domestic work Free estimates Commercial work
Main work undertaken
Carpet Cleaning, Cleaner, Commercial Cleaning, Domestic Cleaning, Emergency/Fire/Flood Cleaning, Tenancy/Move Cleaning
Accreditations
Checkatrade


Company Information
Interviewed on: 25 February 2010 Public Liability Insurance: Current - Verified on 13 May 2011
Limited Company: Registration no. 06253642 Insured by: AXA
VAT Registered: No Coverage amount (£): 2,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when Clean Freaks Ltd joined in March 2010.

Cleaning services.
Clean, efficient and helpful. House is sparkly since they have been my cleaners - would definitely recommend. We know of them as being a reputable company.
Trader in Tadworth, 10 March 2010
Cleaning.
Honest and trustworthy, efficient, professional, confidential, always on time and great cleaners.
Customer in Sutton, 10 March 2010
Cleaning house.
My house has never looked so clean! Excellent service, very honest and reliable. Fabulous!
Customer in Epsom, 10 March 2010
Customer Monitoring Reports Showing 10 out of 33
Total recommendations: 33, average score 9.7 9.7 Last six months: 7 reports, average rating 9.5
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Just started regular weekly clean

Clean Freaks were recommended by a colleague, and what a good recommendation they were. Friendly and polite staff. Very high quality of work. Pleasantly surprised after the last company I had in.
Customer in Horley, 14 October 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Regularly weekly clean

We are a group of students (all boys) and were not the tidiest of people. We never have a problem with our clean freak, Jo. Fantastic work and look forward to waking up on a Thursday afternoon to a fresh house!
Customer in Carshalton, 12 October 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Domestic cleaning

A great team of cleaners who always turn up on time, are well presented and more importantly, do a fantastic job of cleaning our house! We would recommend them without hesitation!
Customer in Snodland, 15 September 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Spring clean and weekly house clean

I booked clean freaks to do a spring clean and I have say they did a amazing job for me, and after I was very keen to book a weekly clean , the girls that came to my house were friendly , polite , and efficient , and I would like to say thank u to them .
Customer in Wallington, 5 September 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
House cleaning and spring clean

We have used Clean Freaks for a Spring Clean and regular clean. We will be continuing to use Clean Freak for our House clean. We have a large 4 bedroom house with 2 Kitchens and 3 bathrooms. They do a great job, the house looks brilliant. Very competitive prices, trustworthy and friendly staff.
Customer in Tadworth, 1 September 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fortnightly clean

Jo and the team clean to an excellent standard, they are always polite and considerate as well as extremely efficient, I would highly recommend Clean Freaks.
Customer in Epsom, 31 August 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
-Tidiness: Not Applicable 3Timekeeping: 3 out of 10 5Courtesy: 5 out of 10 8Workmanship: 8 out of 10
5.3
Combined score: 5.3 out of 10
5.310
Regular Domestic Cleaning

We were using this company for a few months. Initially they were very impressive: two cleaners working very hard for two hours. This later degraded into one cleaner for around three hours which, when queried, was explained as their way of avoiding passing on a price increase to us. Then, without notice, we received a text message saying they couldn't clean for us any more. When doing the work they were thorough and generally did a good job but I felt let down by the decision that they could only provide one cleaner to avoid a price increase so soon after they started, and then advising me that they were quitting the job by text message.
Customer in Banstead, 31 August 2011
Response from Clean Freaks Ltd:
Clean Freaks is a family run business, we have chosen to stay small so we can give a very personal and excellent service to our regular customers. A price was quoted and as we did not hear back from the customer straight away, assumed that they had made other arrangements. A few weeks later they contacted us to start a regular weekly clean which we did. Unfortunately in the meantime we had to increase our prices due to increases in petrol, products etc. All customers were advised of the increase and were happy to accept this. We advised the customer of the increase and in an effort to save them money told them that instead of increasing their price, would work harder and faster to get the job done in less time, for the same money. This is not normal practice, but felt it would help our customer and to let them know that we care about our customers. Our offer was accepted and we commenced work. After a time the customer called to say that he wanted to change the weekly clean to fortnightly, the customer gave us no prior notice which in turn lost us work. After a while we decided to advise the customer that we could no longer carry on with this arrangement as their house was very large and felt that we could no longer sustain the costs involved. I did advise the customer of our intention to end this arrangement by text and did not see this as a problem as we had been liaising this way from the start.
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
House cleaning

Thank you very much for the excellent job. I would definitely recommend them and will definitely use them again.
Customer in Sutton, 9 August 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
-Tidiness: Not Applicable 4Timekeeping: 4 out of 10 8Courtesy: 8 out of 10 7Workmanship: 7 out of 10
6.3
Combined score: 6.3 out of 10
6.310
Fortnightly clean

Initial contact was very good and our cleaner was very personable and pleasant. However, the appointment time changed from visit to visit. The quality of the clean varied somewhat between visits and was not always to the standard previously agreed. I feel that there were issues around time keeping and reliability, hence the low rating.
Customer in Morden, 5 August 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Regular domestic cleaning and spring clean

Originally Jo and Debbie did a spring clean of our whole house and we were so impressed by the quality of the work that they now clean our house fortnightly. I am very happy with the standard of their cleaning and with how much they manage to achieve in the time; furthermore they are extremely reliable and punctual. I would recommend them very highly.
Customer in Tadworth, 11 July 2011
Clean Freaks Ltd www.checkatrade.com/CleanFreaks/
These are only the latest 10 customer monitoring reports. Click to see all 33 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.