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Coastal Drains Ltd

239 monitoring reports, 12 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Blocked drain clearance
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt attendance, efficient diagnose, efficient clearance of drains, excellent and friendly service.
Customer in Worthing, 31 December 2011 business
Cleaning of drains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work. I would recommend this company.
Customer in Arundel, 18 December 2011 business
Blocked soil pipes to home
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived on time with a quick evaluation of which drain was mine, they had cleared the blockage in 5 minutes. Great job.
Customer in Sompting, 2 December 2011 business
Main soil pipe blocked by roots as pipe enters ground
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The workmen deserved 10/10 for quality but In my opinion feel that they  might have been let down by the office who said that all vans are fully equipped for root damage which they are not. The specialised root cutting equipment was not on the van. Even so the workmen got us out of trouble and I thank them, but they could have done more work with the other equipment
Customer in Brighton, 1 December 2011 business
Cleared front rain-water drain and gave advice.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very polite, charming, explained the problem, gave me a receipt, advised me as to how I should proceed, and didn't want any tea and coffee. He had a nice sense of humour, very pleasant to deal with, and the person who came to do the work was the owner - Greg.
Customer in Hove, 18 October 2011 business
Unblock drain.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient. I would recommend this company.
Customer in Worthing, 4 October 2011 business
Unblocked drains that were over flowing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic response - within half an hour of telephone call. Excellent service, job done within the hour - drains over flowing and blocked. Would highly recommend them.
Customer in Goring By Sea, 29 September 2011 business
Soakaway drain clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Explained work clearly, very polite and efficient, left area tidy.
Customer in Worthing, 29 September 2011 business
Cleared blocked drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Richard arrived on time and cleared blockage, quickly and efficiently, tidy and polite - a good worker.
Customer in Arundel, 25 September 2011 business
Reline of drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Coastal drain carried a drain survey for me as a pre house purchase and as there major defects in the drain. I contacted Greggs and ask him to carry out the necessary works once exchange of contract had taken place. Mark the engineer carried out the work in a professional way. He was polite and courteous and the work was carried out in the stated time. I would recommend this firm.
Customer in Hassocks, 13 September 2011 business
Free advice
Scores:
10Tidiness: 10 out of 10 -Timekeeping: Not Applicable -Courtesy: Not Applicable 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very polite and helpful, would definitely recommend them
Customer in Hove, 23 August 2011 business
Unblocked a blocked drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They said they could attend the same day, they arrived when they said they would, they solved the problem, and they charged what they said they would. Couldn't do better.
Customer in Bognor Regis, 1 August 2011 business
Jet clean the complete drainage system survey and report on work needed
Scores:
6Tidiness: 6 out of 10 6Timekeeping: 6 out of 10 6Courtesy: 6 out of 10 4Workmanship: 4 out of 10
5.5
Combined score: 5.5 out of 10
5.510

The jetting through of the system was not complete. Their own DVD showed silt and cobwebs in the drains. They failed to identify the blockages in the rain water gullies and claimed drains needed patching or lining where no work was needed.
Customer in Horsham, 26 July 2011
Response from Coastal Drains Ltd:
A survey was carried out at this property in July this year. The results showed root ingress, silt, debris, fractures and cracks. In the customer complaint, she points out that the DVD shows silt and cobwebs. Obviously the jetting works were carried out after the survey or we wouldn’t have known where the silt or debris was. Recommendations were made to repair the fractures and cracks. These can be seen clearly on the DVD. The root ingress should be removed and the pipe work repaired. We only make recommendations on the results seen on the DVD. It is up to the customer to decide whether to take advice from a drainage company and the evidence she can see for herself on the DVD or to take advice from her handyman. We have sent a copy of the five page report on the
business
Blocked drain outlet, simple solution - completed with NO CHARGE!!
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simple solution. I was shown how to attend to it myself in future. They were helpful and information and DID NOT CHARGE ME!
Customer in Worthing, 24 June 2011 business
Unblocked drain.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 10Workmanship: 10 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Excellent, very quick service, got straight down to the problem and dealt with it.
Customer in Worthing, 20 June 2011 business
Blocked drain and manhole
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient turned up within 30 minutes . Very professional service and I would not hesitate to recommend them.
Customer in Lancing, 30 May 2011 business
Unblock toilets.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Rapid response (less than 1 hour). Polite and quick work.
Customer in Brighton, 26 May 2011 business
Unblocked drain.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Recommended this company by a friend. They turned up within an hour, were very efficient, friendly and thorough. Would have no hesitation in recommending them to others, no hidden extras in the cost too!
Customer in Worthing, 31 March 2011 business
Unblocking of communal drain system.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very good, workman held up by faulty level crossing on way to us.
Customer in Littlehampton, 26 March 2011 business
Block main drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived early, knew what was wrong, sorted quickly, very good and friendly.
Customer in North Lancing, 10 March 2011 business
To clear one drain
Scores:
6Tidiness: 6 out of 10 5Timekeeping: 5 out of 10 7Courtesy: 7 out of 10 4Workmanship: 4 out of 10
5.5
Combined score: 5.5 out of 10
5.510

Coastal Drains, for whatever reason, do not carry the tools to do the job.
Customer in Chichester, 10 February 2011
Response from Coastal Drains Ltd:
When trader attended he found screws to the manhole cover were rusted to the point they could not be undone. Customer offered the use of his drill to remove the bolts to avoid a return visit and possible further damage to the cover. I am not sure why the customer would be unhappy with that.
business
Removal of blockage in drain
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Simple job to remove fat and washing soap from pipe.
Customer in Worthing, 8 February 2011 business
Outside drains cleared
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very pleased with work carried out, they were recommended by my plumber as he was unable to complete.
Customer in Seaford, 28 January 2011 business
Unblocked toilet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Called at half five Sunday 2nd Jan...arrived half hour later...Job done quick with no mess and also advised me of preventative action for future...Amazing.  It takes alot for a trade to impress me.
Customer in Hove, 2 January 2011 business
Unblocked drain in driveway
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Called on New Yrs day to request next day appt - was offered same day if I wanted - I didn't even expect the phone to be answered so excellent service from beginning to end. Would have no hesitation in recommending them, and would use again
Customer in Hove, 2 January 2011 business
Phone advice
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rang with a blocked drain, but they were unable to come out today due to the time. Instead gave excellent advice over the phone that sorted out the problem.
Customer in Worthing, 30 December 2010 business
Drains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Operative was Paul - impressed with confident manner, so we knew he would resolve problem - excellent.
Customer in Littlehampton, 1 October 2010 business
Unblock waste drain.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Super fast service friendly helpful advice, a no nonsence service, highly recommended.
Customer in Littlehampton, 7 August 2010 business
Drain unblocked out to street.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul was polite, friendly and helpful.  Explained exactly what work was done, and offered advice to prevent problem re-occuring it the future. He also advised me that the cost should be shared with my upstairs neighbour, which allowed me to split the cost.  He wrote an explanation out on the invoice, to allow me to show my neighbour proof of the work done. Top service.
Customer in Hove, 29 July 2010 business
Cleaned drains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, fast, accurate and professional.
Customer in Brighton, 7 July 2010 business
Unblocked main drain outside
Scores:
9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Would recommend these guys for any blockages, as the guy who came to us was very polite, did the job extremely quickly and even left some tips on how to avoid in future.  Plus a 30 day guarantee on the work carried out. Cannot ask for more than that.
Customer in Worthing, 14 June 2010 business
General work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class service. I would recommend this company.
Customer in Arundel, 10 June 2010 business
Cleared blocked drain.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Greg was very friendly and solved the problem straight away - would highly recommend and will use again should the need arise.
Customer in Brighton, 13 May 2010 business
Called out to unblock gully in back garden.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Coastal drains did a very good job unblocking my drains, and would highly recommend them.
Customer in Worthing, 14 April 2010 business
Pressure blasted down pipe
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I phoned Coastal Drains and they arrived the same afternoon, very pleased with service.
Customer in Shoreham-By-Sea, 26 March 2010 business
Unblock main drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived within 20 mins of being called. Unblocked drain within 15 mins and explained the problem after being paid (unlike some who explain the problem and keep the clock ticking!). Very reasonable prices. Highly recommended.
Customer in Worthing, 8 March 2010 business
Unblock domestic drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick response, efficient and polite, just the service you need when things go wrong.  Highly recommended.
Customer in Horsham, 6 March 2010 business
Unblocked exterior drain.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came out on a Friday evening. Very prompt and knew exactly what he was doing. Highly recommended!
Customer in Saltdean, 26 February 2010 business
General work.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

We were pleased with Coastal Drains Ltd. Being Sunday they got to us in 1/2 hour of phoning. Plus there was no call out charge. I would recommend them.
Customer in Bognor Regis, 31 January 2010 business
Unblocked an awkwardly plumbed bidet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Two people who came were courteous and business-like.  Did the job. Charged as stated.  You can't ask for more
Customer in Lewes, 29 January 2010 business
Sink unblocked
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Organised and efficient, with good advice and a friendly manner.
Customer in Steyning, 28 January 2010 business
Removal of toilet blockage.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good reliable and timely attendance.  Courteous and problem fixed quickly.
Customer in Goring by Sea, 26 December 2009 business
Clearance of drains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt service on Boxing day, fantastic service. Very friendly, would recommend to family and friends, without question they are no 1.
Customer in Worthing, 26 December 2009 business
Blocked drain.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The best service I have ever received. If they had not arrived so promptly, I would have had a very expensive problem.
Customer in Chichester, 26 November 2009 business
CCTV Survey of Surface and Foul Drains
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Contacted Greg to do this after buying an older property with no information about the drainage. Very fast response and Nick did a very thorough investigation of the surface and foul drainage. Now understand what goes where, what the issues are and the priority for tackling them.
Customer in Horsham, 26 November 2009 business
General work.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Mark and Richard were very helpful and efficient. I would recommend them.
Customer in Brighton, 29 October 2009 business
Cleaned drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, excellent price - would recommend highly
Customer in Hove, 4 October 2009 business
Investigation to drain/work to pipe
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Felt I could trust them, was quite worried about extent of problem and potential expense.
Customer in Worthing, 29 September 2009 business
Clear drain (main)
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived within 45 minutes from called, efficient and knowledgeable.
Customer in Newick, 22 September 2009 business
Unblocked drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Polite, fast and tidy. I just wish I'd contacted them sooner!
Customer in Worthing, 21 September 2009 business
Cleared blocked drains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, prompt service, carried out with pleasantness and great courtesy.  Very fair changes. I was particularly pleased because this was an emergency on a Sunday and they came quickly.
Customer in Worthing, 13 September 2009 business
Unblocked the drains
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick response to telephone call, work carried out quickly and efficiently, no mess, cleaned up afterwards. Excellent job.
Customer in Worthing, 29 August 2009 business
Drain clearance.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Arrived within 30 minutes. Excellent service, no extra for a Sunday call out. Friendly and helpful.
Customer in Angmering, 23 August 2009 business
Unblocked pipe
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have been caught out before with rogue traders so was dubious about using the yellow pages. but when I called Coastal Drains in the hope of a Sunday callout I found them to be immediately professional, courteous and someone was round to me within half an hour, they did an excellent job and I cant thank them enough I will defiantly recommend their services
Customer in Worthing, 23 August 2009 business
Drain blockage removal
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From call to work finish time was 1hr!!!  Work completed and drain unblocked in super fast time, friendly, efficient service, well recommended.
Customer in Worthing, 18 July 2009 business
Drains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As the saying goes, "they did what's on the tin".  Plumber was most helpful. I would recommend them.
Customer in Worthing, 25 June 2009 business
Drains cleared.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Courteous and efficient. They quickly found a drain outlet that had been missing for over 20 years.
Customer in Hove, 22 May 2009 business
Unblocked drain
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The speed and efficiency of arriving to do job and compleing the work almost took me by surprise. I would recommend them.
Customer in Arundel, 14 May 2009 business
Drain clearance
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

New his stuff - even better than the guy last year, who was good but failed to spot the problem his colleague did last year. I don't mind that he didn't fix it last year, as it was not an obvious problem ,and entailed him going head first into the drain. Beyond the call of duty - job well done.
Customer in Brighton, 11 May 2009 business
Drains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mark and Richard, what superstars!  I would recommend them.
Customer in Hove, 30 April 2009 business
Investigated and unblocked drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, friendly, helpful, did a good job and good value for money.
Customer in Pulborough, 17 April 2009 business
General services.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Prompt and courteous. I would recommend them.
Customer in Worthing, 7 April 2009 business
Clearing blocked drain.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Called them on Saturday afternoon and within two hours Mark was there and cleared the problem in 20 minutes. The charge was not excessive and could not fault the service.
Customer in Brighton, 4 April 2009 business
Unblock foul drains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul and his colleague corned out a completely professional job. Very pleased.
Customer in Horsham, 30 March 2009 business
Clearance of choked exterior drains.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Pleasantly diligent and clearly experienced. I would recommend them.
Customer in Worthing, 25 March 2009 business
Drain Unblocking/Advice
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I phoned you up yesterday, desperate to find out if you could attend to my external drain which was blocked. You kindly told me that someone would call today at 9.00am, but your engineer called last evening about 9.00pm when I was out to see if he could fix the fault on the same evening. My friend had managed to clear the main drain, but the other drain was blocked. Having spoken to your engineer Paul that evening he advised me to use an old mop and pump it up and down and it would clear the blockage – which indeed it did. I would like to thank you for your prompt, efficient and courteous advice that you gave me and how constructive it was. I was also impressed at how efficient Paul was in coming out that evening as he wanted time the next morning to give his wife a lie in as it was Mothering Sunday – how thoughtful of him. I would not hesitate to recommend your company to anyone and would like to personally thank you for the service you offered, which was exemplary and saved me the call out charge but increased the Good Will of your Company. Once again, many thanks
Customer in Worthing, 21 March 2009 business
General services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Office staff (Julie) most helpful and understanding to my situation - Very polite and out me (customer) at ease.  I would recommend them.
Customer in Peacehaven, 23 February 2009 business
Unblocking of two man holes.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

They did the job very quickly and are coming again tomorrow with the cctv camera.  Very helpful.
Customer in Bognor Regis, 1 February 2009 business
Unblock external drain.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Nick and James came within an hour of being called. Kept promise of attending rapidly and worked very efficiently - Excellent. I would recommend them.
Customer in Shoreham-by-sea, 29 January 2009 business
Incredible amount of drain blockage cleared very efficiently
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Brilliant, phoned up on a Saturday afternoon and was amazed to have an engineer at my house within an hour. The blockage was severe and would take some time to clear so Nick agreed to come back at a later time convenient to me. He did the job really efficiently and gave great advice. Would highly recommend.
Customer in Worthing, 25 January 2009 business
Unblocked drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fixed the job within minutes, superb service, also gave good advise.
Customer in Hove, 13 January 2009 business
Blocked drain.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very courteous, efficient and a pleasure to employ. I would recommend them.
Customer in Worthing, 5 January 2009 business
drain unblocked
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt and pleasant. We were charged the same price as quoted.
Customer in Henfield, 30 December 2008 business
Unblock toilet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick and efficient.  Strongly recommend.
Customer in Bognor Regis, 13 December 2008 business
Blocked drain.
Scores:
7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

The work was completed as planned with no hassle withing the house. They did not give me an estimate, probably because I didn't as for one.
Customer in Peacehaven, 11 December 2008 business
General services
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

Very good and friendly service with competitive price. I would recommend them.
Customer in Hassocks, 12 November 2008 business
Advice on section 24 drain/ rodent problem
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Came and gave me excellent, user friendly advice. They are not just out to make money - they want to help and give the customer the best advice they can. I would recommend them.
Customer in Brighton, 12 November 2008 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.