Checkatrade

Complete Plumbing & Heating

Checkatrade membership number: 128777
Member of Checkatrade for over 2 years
Complete Plumbing & Heating Feedback Scores
29 customer feedback reports
with an average score of 10 out of 10.
Works in
Horsham, Surrey, West Sussex
Contact
name: Paul Hedges
address:
Horsham, West Sussex, RH12 5GB
telephone: 01403 265565   Enlarged for easy dialing:
01403 265565
mobile: 07967 052920
email:
Skills
Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlords Certificates/Safety Checks, Radiators/Valves/Thermostats Installed/Replaced, Unvented Hot Water Cylinders
Also skilled in
Bathroom Fitter
Accreditations
Checkatrade


City and Guilds

City & Guilds Level 3 Certificate in Plumbing Studies.


City & Guilds Level 3 Certificate in Energy Efficiency For Domestic Heating (England & Wales).


BPEC Certificate of Achievement in Water Supply (Water Fittings) Regulations 1999.

Company Information
Interviewed on: 17 December 2009 Public Liability Insurance: Current - Verified on 1 July 2011
Limited Company: No Insured by: Brit Insurance Limited
VAT Registered: No Coverage amount (£): 1,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when Complete Plumbing & Heating joined in December 2009.

Plumbing work carried out.
Very efficient, very tidy and a good competitive quote.  I would be happy to recommend them.
Customer in Horsham, 21 December 2009
Paul Hedges re-tiled and refitted our family bathroom. He was reliable and started on the date promised and completed the work in the time scale he gave. He was honest - we left him in the property on his own with no problem. Brilliant attention to detail. A first class job!
Customer in Horsham, 21 December 2009
Plumbing and heating system installation and repairs.
Mr Hedges has both installed and repaired our plumbing and heating system on more than one occasion. His work is to a high standard and his charges reasonable. We are very happy to recommend him.
Customer in Horsham, 21 December 2009
Plumbing/heating
Very thorough with work done to a high standard. I would be happy to recommend them.
Customer in Leatherhead, 21 December 2009
Customer Monitoring Reports Showing 10 out of 29
Total recommendations: 29, average score 10 10 Last six months: 3 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced ktchen sink waste pipes

Prompt response to our cry for help, reasonable price and quality work. Could not ask for more!
Customer in Horsham, 17 April 2012
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installed at shower pump, plumbing and shower head

I called Paul in Feb. 12 for an estimate which duly arrived, having given me a final figure for the work after he had called at my house to survey the site. He took about 12 hours over two days to fit and test his work. He was alway courteous, polite and systematically clean in his work. I would highly recommend him again.
Customer in Horsham, 1 March 2012
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Traced and repaired internal gas leak

I called Paul on a friends recommendation and am so glad that I did. He came out at short notice and returned as soon as he was able. The job was particularly awkward as the leak was difficult to find but he worked methodically until he found it causing minimal disruption and damage as he could. He kept me informed at all times and discussed the most economical way forward. He was very clean and tidy in his work and ensured that everything was put back to normal before he left. I would certainly recommend him, and shall be to my friends.
Customer in Horsham, 7 December 2011
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Fitted new stop cock valve and several radiator valves.

Paul Hedges is a very pleasant, helpful, skilled and willing person. He performed the work we requested well and also accepted some additional minor jobs as add-ons without any hesitation and for a modest increase in price. He kept us informed throughout the work and suggested a cheaper way of doing one of the jobs, to our benefit. He does not start at the crack of dawn which makes a pleasant change. We recommend him without hesitation.
Customer in Horsham, 24 November 2011
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of 8 Thermostatic radiator valves plus boiler service

Excellent work throughout. Whilst installing new valves, Paul realised one of the radiators was broken (air release was not working), so he contacted me and informed me a new radiator was required. He sourced, collected and installed the new radiator during the day. He also started looking into a noisy vibration within the heating system, which he believed could be the pump. This extended his day until gone 19:00. After confirming with me, he sourced a new pump and came back the following day to fit it. Whilst servicing the boiler, he needed a further replacement, and came back the 3rd day to complete the work. At all times Paul kept me informed. The pump, central heating and hot water is now running perfectly with NO noise at all. The cost was not too much more that originally quoted (I was expecting a lot more) but again he kept me informed of the changes. I am very impressed with Paul and his workmanship and will gladly (and have already) recommended him to a colleague at work.
Customer in Horsham, 12 October 2011
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New central heating thermostat fitted.

I have been having trouble with my central heating for the past few years and no one was able to find the fault. Paul Hedges not only diagnosed the problem immediately but also replaced the thermostat straight away and now I have a lovely warm flat and am very grateful. The cost was exactly what he quoted which I found to be reasonable and Mr Hedges carried out his work speedily and very professionally and left no mess. I would recommend him to anyone who is looking for an honest skilled plumber/central heating engineer.
Customer in Horsham, 16 September 2011
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace old Gas Boiler

I can only echo previous comments. Paul is an excellent workman and takes pride in his work. The price was different but it was made clear that the quote was based on a couple of unknowns and then when the old boiler was removed there was a gaping great hole just where the new boiler needed to be mounted. Paul coped with this in an constructive manner and his external/internal wall repair work is excellent. I have no hesitation in recommending Paul.
Customer in Horsham, 21 June 2011
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Refit ensuite bathroom and shower cloakroom.

I consider Paul Hedges to be a reliable and straight forward person. Very conscientious work man.
Customer in Horsham, 9 June 2011
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Paul came to do a boiler service and do some work in the bathroom, including putting in new bath-shower mixer taps and basin taps.

Paul was great - the best plumber I've had. He was very thorough and professional, very courteous, very reliable, very tidy. And he went out of his way to finish the work before the Easter weekend, but without rush and without cutting any corners. I have recommended him to all my friends and colleagues. Thanks Paul!
Customer in Horsham, 21 April 2011
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler repair

We had approached Paul for an estimate for boiler servicing and thermostatic valve replacement and were awaiting this when we returned from holiday to find the boiler had packed up. He came out on a Sunday to diagnose the problem (broken fan). He had to source a part and came to fit it late in the evening as soon as it was available. For all this he charged very moderately and the work was done quickly and cheerfully
Customer in Dorking, 7 February 2011
Complete Plumbing & Heating www.checkatrade.com/CompletePlumbingandHeating/
These are only the latest 10 customer monitoring reports. Click to see all 29 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.