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Concept Management Services

Member of Checkatrade for over 3 years
Concept Management Services Feedback Scores
12 feedback reports
with an average score of 9.9 out of 10.
Works in
Middlesex, Surrey, Berkshire, West London covering TW, SL, KT postal codes.
Contact
name: Mr Doug Hyatt
address:
47 Woodthorpe Road, Ashford, Surrey, TW15 2AU
telephone: 01784 240320   Enlarged for easy dialing:
01784 240320
mobile: 07850 901311
email:
web:
Company Profile

"We don't cut corners - we clean them"

Established in 1990, Concept Management Services is a family owned and operated business specialising in carpet, curtain and upholstery cleaning.

We use 21st century technology, alongside reliability, quality workmanship, excellent value for money and good old fashioned customer service all without any compromise.

Your satisfaction guaranteed or your money back.

Being based in Ashford, Middlesex, gives us easy access to Central London, M3, M4, and M25 motorway routes, making us your LOCAL cleaning specialists.

Skills
Main work undertaken
Carpet Cleaning, Cleaner, Cleaning Services, Commercial Cleaning, Emergency/Fire/Flood Cleaning, Stain Protection, Upholstery Cleaning
Accreditations and Memberships
Checkatrade


Company Information
Interviewed on: 24 November 2010 Public Liability Insurance: Current - Verified on 20 February 2014
Limited Company: No Insured by: QBE
VAT Registered: No. 720 6196 51 Coverage amount (£): 1,000.000
References 6 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Concept Management Services joined in November 2010.

Long established reliable tradesman.
Trader in Ashford, 30 November 2010
Very reliable service at all times.
Trader in Sunbury-On-Thames, 30 November 2010
Work was carried out efficiently and entirely to our satisfaction. Douglas Hyatt was pleasant and struck me as a very honest individual.
Customer in Weybridge, 30 November 2010
Cleared three sofa's for me. Attentive, consultative and genuine individual. Competitive price.
Customer in Cobham, 30 November 2010
Very good service. He knew exactly what he was talking about and cleaned our sofa brilliantly. We will definitely use him again.
Customer in Weybridge, 30 November 2010
I found My Hyatt to be considerate and conscientious. His work was carried out thoroughly and efficiently and at very reasonable rates. i would definitely use his services again.
Customer in Walton-On-Thames, 30 November 2010
Feedback Reports Showing 10 out of 12 (reviews based on work commenced)
Total recommendations: 12, average score 9.9 Last six months: 2 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpet cleaning.
Employed Doug to clean my mum's carpets. He was quick to respond to my initial inquiry, very helpful and provided all information needed. He was a pleasure to deal with all in all and did a great job. Would not hesitate to recommend his services. Fantastic job!
Customer in Addlestone, 12 November 2013  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cleaning hall, stairs, landing, bedroom and bathroom carpets.
Excellent.
Customer in Staines-upon-Thames, 28 October 2013  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpet cleaning.
Mr Hyatt was on time. He was happy to move several pieces of furniture I was unable to move myself. He asked if there were any particular areas that were stained badly before cleaning. He gave clear instructions to me regarding ventilation after the carpets were cleaned. I was very impressed with his professional work and would contact him again for future carpet or upholstery cleaning.
Customer in Sunbury-on-Thames, 17 September 2013  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Removal of footfall marks on bedroom carpet left by builders.
Doug arrived early and checked it was convenient to come in. Job completed in half an hour and looks much better. He suggested looking at the carpet in electric light to check if it still look OK and if I was not happy he would return. I have just called him again as our electrician has just walked mud and oil up the new carpet on the stairs. He gave me advice on what to do (or not to do!) and will return early next week to try to remove the marks. He couldn't have been more helpful. I would thoroughly recommend him.
Customer in Twickenham, 4 October 2012  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
All carpets in 3-bed house cleaned.
Trader was extremely pleasant and informative and worked very efficiently. He was a little concerned at the finish that there was a slight lifting of the carpet in the middle of the living room, but assured that it should settle overnight but if it had not settled down by the next day that he would rectify it at his own cost. It was fine the next day.
Customer in Teddington, 30 July 2012  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpets cleaned in 3 bed Terraced home
Doug was most courteous and his work was of a high standard. He called to check the address prior to arriving and arrived on time. Before starting he explained what he thought would happen with the quality of the different carpets that had to be cleaned. He tidied up when he was finished. He explained what we needed to do to the carpets once he was finished. Most impressed with the service.
Customer in , 4 April 2012  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Hallway and bedroom carpets cleaned
A very polite, honest and reliable service. Highly recommended.
Customer in Egham, 19 December 2011  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpet cleaning.
Very polite and professional job. Informative and efficient. Will definitely recommend and use again.
Customer in Ascot, 30 December 2010  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Excellent.
I would recommend this company.
Customer in Weybridge, 14 December 2010  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Carpet cleaning to whole house
This is the second time I have used this company, I have been very pleased with the results both times.
Customer in Ashford, 11 September 2010  
Concept Management Services www.checkatrade.com/ConceptManagementServices/
These are only the latest 10 customer monitoring reports. Click to see all 12 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.