Please note that our offices are open from 9am to 5pm, Monday to Friday and calls to Checkatrade may be monitored or recorded for verification and training purposes.

Customer Service

Want to know more about Checkatrade and the checks we carry out?

We display the results of our vetting checks on the profile page for each Checkatrade member, as well as feedback about the work they have carried out. If you have any further questions or are unable to access the internet, our Reception Team will be happy to help.

Call 0333 0146 190*

Resolving Issues

Unsatisfied with the service provided by a Checkatrade member?

Your feedback is invaluable to us. Find out more about how Checkatrade can help:

Help with resolving issues

Joining Enquiries

Interested in promoting your business by becoming a Checkatrade member?

Our Membership Enquires Team are on hand to advise you on how Checkatrade can help your business and talk you through our vetting requirements.

Call 0800 458 1234 or 01243 608801 or request a call back.

Existing Members

Are you an existing Checkatrade member with a query?

Your dedicated Membership Advisor would be happy to help you. You can find their direct dial phone number in your Members Area. Alternatively, call our Reception Team on 01243 601234 who will direct your call to the appropriate person.

Member Finance Services

Are you an existing Checkatrade member with a query regarding your payments?

If you are an existing member with a query regarding your payments for membership, please contact our Finance Team on 01243 608808.


Interested in a career at Checkatrade?

Visit to view our current vacancies as well as details of how to apply and contact details for our Human Resources department.

Checkatrade is a trading name of Vetted Limited. Company registered in England and Wales, Registration number 4285394
Registered Office: 5-6 Sherrington Mews, Ellis Square, Selsey, W. Sussex PO20 0FJ
Directors: K. Byrne, A Byrne, J Byrne, L.M. Byrne
VAT Number 781 5719 02

*Calls charged at local rate for BT customers, other service providers may charge more.