Checkatrade

Cranleigh Aerials

1300 monitoring reports, 244 have been received in the past 6 months.

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Customer Monitoring Reports

Checked out system resitted aerial for best signals.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had employed another firm who could not fix the problem. John arrived on time, was very courteous and resolved the problem in 45 minutes. Very pleased.
Customer in Farnham, 18 May 2012 business
G25 install for digital.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They came on time and did the work carefully and were considerate and helpful with explanations. Haven't had the bill yet so can't answer.
Customer in Alresford, 16 May 2012 business
Check sound fault on Sky.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The men who have come have been very courteous and knowledgeable, and provided a good service.
Customer in Ashtead, 16 May 2012 business
Remove aerials, tidy, run cables, extra point.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional approach; no fuss made; worked quickly; explained things; tidies up well. Pleasure to deal with.
Customer in Guildford, 15 May 2012 business
Resite aerial to chimney.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The engineer was thorough, efficient, pleasant, polite and helpful / informative, despite working outside in very heavy rain without complaint.
Customer in Leatherhead, 14 May 2012 business
Cables round house and through walla to connect digital TV.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The engineer was everything I hoped for, but rarely get these days - punctual, quality job, informative, trustworthy, courteous.
Customer in Ashtead, 12 May 2012 business
Supply standard aerial.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work, no mess and cables well hidden, very pleased.
Customer in Guildford, 12 May 2012 business
Installation of satellite dish
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work. New satellite dish installed and new cables presented to lounge. Connected an existing cable to dish to provide signal to rear of house. Engineer called before arrival to make sure it was actually OK to come along earlier. Even went out of his way to remove an existing Aerial that was no longer in use. I highly recommend Cranleigh Aerials
Customer in Camberley, 12 May 2012 business
Install quad LNB to dish, run cables
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleasant, both at booking and on installation. Discussed method of fixing and agreed proposal, very pleased with service.
Customer in Guildford, 10 May 2012 business
Standard aerial to 2 points
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I chose them on recommendation of a friend. I know I had made the right choice as soon as I met the engineer, he gave me the price for the aerial and connection before entering the house. The price was right, I was more than satisfied.
Customer in Chessington, 8 May 2012 business
Signals, re-tuned TV
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

He was very polite and helpful. The work was done efficiently but we knew it would be, we have used them before, they are always good.
Customer in Guildford, 3 May 2012 business
Set up TV system, tune TV after switch over.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510

(Dave) He was very patient with lots going on with children in the house, etc and worked around everything. Very efficient, polite and good job done.
Customer in Nutfield, 3 May 2012 business
Tune TV's.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, arrived early, prompt, capable and polite.
Customer in Esher, 2 May 2012 business
TV outlet to bedroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived prompt and very efficient in carrying out needs, no problems.
Customer in Chertsey, 2 May 2012 business
Repair/relocate TV aerial damaged in windy weather.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Engineer rang to let me know he was coming (as running slightly late). Very courteous and helpful in advising on relocation of aerial. Efficient and tidy job and I was impressed by technical  back-up.
Customer in Guildford, 2 May 2012 business
Extension point to bedroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service, rang before arrival, were pleasant courteous and efficient, asked for approx price on phone.
Customer in Leatherhead, 27 April 2012 business
Aerial installed and set up tv
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service, quick to respond friendly and a good price.
Customer in Billingshurst, 27 April 2012 business
Check tv reception
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used this company since 1960's they have always serviced as promised, there staff cannot be faulted in anyway.
Customer in Dorking, 25 April 2012 business
Replace faulty amplifier.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Service engineer was very pleasant and efficient, identified problem. Explained what needed to be done and got on and fixed problem. Thanks.
Customer in Ashtead, 24 April 2012 business
Re-run TV outlet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional. We are pleased with the work done.
Customer in Guildford, 21 April 2012 business
Supply and installed new aerial.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent service, Darryl, the engineer was very efficient in his job.
Customer in Epsom, 21 April 2012 business
Fitted freesat dish to PVA
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work and efficient, the standard exceeded my expectations.
Customer in Fareham, 21 April 2012 business
Investigate and fix cause of weak digital TV signal
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was extremely pleased with the work by Cranleigh Engineer's engineer. He was only due to give an estimate, but thoroughly investigated the reason for the weak signal to one of our TV's and proposed an innovative and cost-effective solution using a small booster which he installed on the spot, thereby giving us immediateTV watching and avoiding the need for a second appointment. He was punctual and very courteous. As an added bonus, beyond the call of duty, he identified for me a very unusual bird in my garden as a cuckoo when I was about to misidentify it!
Customer in Godalming, 21 April 2012 business
Re-tune satellite
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Speedy response and efficient engineer who knew exactly what to do!
Customer in Leatherhead, 20 April 2012 business
Supply and install standard aerial.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very courteous, on time and efficient - worked through the rain.
Customer in Guildford, 20 April 2012 business
Standard aerial to dining room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used this firm twice and each time I have been very satisfied with their work.
Customer in Ashtead, 20 April 2012 business
Supply high gain aerial and splitter.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful - problem with TV switch over. Now TV signal good, very pleased.
Customer in Leatherhead, 20 April 2012 business
Running a cable from existing aerial through wall into kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, uncertain if they would be able to drill through thin pine cladding but did it very well.
Customer in Isleworth, 19 April 2012 business
Install TV outlets
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used them on a number of occasions over a period of time, always satisfied.
Customer in Leatherhead, 18 April 2012 business
Renewed cable and plugs re-set
Scores:
10Tidiness: 10 out of 10 6Timekeeping: 6 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Only problem was appointment was for PM, checked when not arrived by 4pm, told he was en route, arrived at 5.30pm.
Customer in Gosport, 18 April 2012 business
Re-tune TV set
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy to have the channels restored. Very nice, polite and helpful.
Customer in Guildford, 18 April 2012 business
Replace faulty amplifier
Scores:
8Tidiness: 8 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Contacted on 16/04 and earliest appointment given as 23/04. Received phone call later that day saying engineer had finished a job early and could fit us in. Delighted!
Customer in Woking, 16 April 2012 business
Replace aerial.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Polite - took shoes off when required. Explained the issue and got on with it.
Customer in Guildford, 14 April 2012 business
Supply and install new aerial
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service by 'Daryll'. Different ob and aerial in left and new cabling required but done quickly and effectively.
Customer in Sutton, 14 April 2012 business
Replace main TV aerial and wire supply to 5 rooms.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service was prompt, reliable, professional and friendly. Inspires confidence on pricing (including full estimate).
Customer in Teddington, 14 April 2012 business
Fit replacement LNB to dish.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 -Workmanship: Not Applicable
9
Combined score: 9 out of 10
910

The repair was done efficiently. The engineer was polite and very pleasant and also professional. He answered our questions fully.
Customer in Cranleigh, 11 April 2012 business
Supply and installed extra TV points
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely good service from a very polite young man. Everything was left clean and tidy. Will definitely recommend them to others.
Customer in Chessington, 11 April 2012 business
Checked out system for signals
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed with the service I received, the engineer was very polite and was ready to give me any info I required.
Customer in Fareham, 7 April 2012 business
Re-design satellite dish.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient, felt I was not going to be fleeced when talking to the guy. He did an excellent job fixing aerial and sat dish, both being secure.
Customer in Guildford, 7 April 2012 business
Satellite dish and LWB, all fittings
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent service, worked carried out to high standard with cables all hidden, very satisfied.
Customer in Guildford, 5 April 2012 business
Move Satalite feed for my Sky+ under stairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Absolutely brilliant ! On time and quick. By the time I had got the kettle boiled, the engineer had got very much underway. He even drilled an extra hole for the cable for my TV Set, above and beyond what was asked. Nothing was too much trouble, no mess. Highly recommend these guys. Really happy bunny :) Thank You !
Customer in Billingshurst, 5 April 2012 business
Extra TV points
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used them many times and always find them very good!
Customer in Winchester, 4 April 2012 business
Re-tune TVs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Pleasant gentleman who completed the work nicely.
Customer in Cranleigh, 4 April 2012 business
Re-tune television following digital switch over.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Contacted office - Gary was with me within 30 minutes. Very helpful and would recommend.
Customer in Cranleigh, 4 April 2012 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.