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David Shepard Plumbing & Heating

107 monitoring reports, 4 have been received in the past 6 months.

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Customer Monitoring Reports

Replace pump for showers and bathrooms
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We had a problem with the pump that supplied water to the showers, in that it wouldn't stop running. David was very helpful, and checked with the manufacturers to try and get to the bottom of the cause of the problem. He advised me of what needed doing and how it could be done by re-sighting the pump as a way of keeping the cost down. In the end I opted for a new pump and we are very happy with the work that he and his colleague did. So I recommend him and would use him again.
Customer in Hassocks, 1 February 2012 business
Remove radiator and seal redundant pipes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have always used Dave for any plumbing requirements, he has always proved quick to respond and reliable.
Customer in Burgess Hill, 17 January 2012 business
Blocked drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I called Dave with a minor emergency and he was very prompt and solved the problem quickly. He was polite, efficient and reliable. His costs were lower than expected too. I would recommend Dave to anyone and if I am ever in need of a Plumber again, he will be top of the list.
Customer in Haywards Heath, 13 January 2012 business
Fitted dishwasher and moved our washing machine.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David did an excellent job and always had a smile on his face.
Customer in Burgess Hill, 11 August 2011 business
Shower leaking
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very polite, good job that didn't take as long as estimated and final price charged lower than quote
Customer in Haywards Heath, 26 May 2011 business
Supplied and fitted Aqualisa power shower.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Clean, courteous and punctual. All work was completed as quoted and I'm satisfied with the result.
Customer in Haywards Heath, 10 May 2011 business
Removed existing basin unit in bedroom and isolated pipe work.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Clean and efficient, competent and friendly. I would recommend this company.
Customer in Haywards Heath, 9 May 2011 business
New bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David is very reliable and his tiler was very good. I would recommend him to anyone, it was a lovely job, I am very pleased.
Customer in Burgess Hill, 14 April 2011 business
Installed new basin taps and isolation valves.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 10Workmanship: 10 out of 10
8.5
Combined score: 8.5 out of 10
8.510

Came promptly, gave some helpful advice. Will employ him again.
Customer in Haywards Heath, 3 March 2011 business
Unblocked bathroom sink.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, friendly, efficient and knowledgeable.
Customer in Burgess Hill, 21 February 2011 business
Replaced 3 radiators
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

Swift response to our enquiry which we were grateful for.
Customer in Burgess Hill, 10 February 2011 business
Replacement of bedroom radiator
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was done tidily, efficiently and at the price quoted which seemed a reasonable price. A good job and will use again.
Customer in Lewes, 7 February 2011 business
Installed new combi-boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Did a very neat professional job in installing a new Worcester combi-boiler for us.
Customer in Haywards Heath, 27 January 2011 business
Moved radiator in bedroom and added inhibitor.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Davis Shepard responded promptly to my telephone enquiry. Gave a written quote when he visited and when I accepted this was immediately agreed a date for the work to be done. Very efficient and satisfactory.
Customer in Hassocks, 21 January 2011 business
Fitted new basin taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick response, reliable service, courteous and tidy.
Customer in Haywards Heath, 20 January 2011 business
Supplied and fitted hot water tank and pump
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent and prompt service. Would be happy to recommend and will use again when the need arises.
Customer in Haywards Heath, 4 January 2011 business
Supplied and fitted heating pump.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have not used David Shepard before but he responded to me quickly. Ordered pump and got back sooner then expected. Very efficient.
Customer in Lindfield, 22 November 2010 business
Fixed broken joint on cooper pipe in utility room
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Work completed to high standard and charged less than stated.
Customer in Burgess Hill, 5 November 2010 business
Replaced old shower with new Mira shower
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very pleased with final product. Only (very small) complaint was that we were promised return phone calls the same day which didn't happen so we had to chase up.
Customer in Burgess Hill, 2 November 2010 business
Supplied and fitted Mira power shower.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived on time and was efficient clean and tidy. Very professional.
Customer in Burgess Hill, 18 October 2010 business
Supplied and fitted shower booster pump.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent - left David a key so he came in and did the work, so no time off work for me.
Customer in Burgess Hill, 12 October 2010 business
Advice regarding leaking toilet cistern
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Called out David Shepard for an estimate to repair our leaking toilet cistern. David recommended a replacement part and where to get it which I was able to fit myself and the toilet is now working fine. He did not charge a call out fee or anything for his advice - great service for free!
Customer in Burgess Hill, 1 October 2010 business
Supplied and fitted replacement cartridge in Aqualisa shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I was kept in formed about availability of the replacement part.  David attended punctually on the date agreed and was courteous and polite. An issue with the fitting was attended to promptly and at the arranged time on the next day.
Customer in Haywards Heath, 1 October 2010 business
New taps in kitchen; removal of bidet; repair leak under sink in downstairs loo
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am so pleased that I found David Shepard through your website.  He was courteous and efficient and left no mess. I can recommend him without reservation.
Customer in Burgess Hill, 24 September 2010 business
Fixing a leak to the Toilet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

He came on time, was tidy and informative. Will definitely be using this plumber again
Customer in Burgess Hill, 10 September 2010 business
Changing bathroom plumbing and suite.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We wanted to change to layout of bathroom and install new suite. Dave gave good advice on how things could be moved and was flexible to our ideas at all times. Very good work completed, turned up when said he would do and very polite/honest as well as very tidy. We would definitely recommend him to anyone!!
Customer in Burgess Hill, 8 September 2010 business
Replaced old shower with new electric shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the job. Coordinated the work with the electrician, kept to the estimate and did the job quickly and efficiently. Neat and tidy while working and pleasant and polite throughout. Would be happy to use David Shepard again and to recommend him to others.
Customer in Haywards Heath, 27 August 2010 business
Installation of combination boiler
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I would not hesitate to recommend David and Paul, lovely guys. My job did not go to plan, found a gas leak and had to fit an new gas pipe. Came up with a solution for the placement of the new boiler and managed to keep to the quote. Whilst doing the job kept the Customer informed of changes.
Customer in Burgess Hill, 11 August 2010 business
Fitting new en suite shower, basin and toilet.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Good work, and reliably returned to fix some problems.  Worked with Barry and James (CB Tiling). They were a dream team for plastering and tiling.
Customer in Crawley, 1 August 2010 business
New boiler (repositioned) 5 radiators replaced, old flue bricked up.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The team were punctual, polite and tidy. The work was carried out to a good standard. Would recommend their services to others.
Customer in Burgess Hill, 6 July 2010 business
Installation of combination boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The company completed a first class job, within budget and time. I would not hesitate to recommend him.
Customer in Burgess Hill, 26 May 2010 business
Supply and fit heat-only condensing gas boiler.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

A good job well done and completed in a day. Considering it involved a radical re-site of boiler and associated pipe work and no problems.  I am well pleased.
Customer in Haywards Heath, 13 May 2010 business
Fitted kitchen taps and pipe work
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David helped us find replacement taps at the best price and fitted them quickly and with no fuss, price was as agreed.
Customer in Hove, 9 May 2010 business
Supplied and fitted tap washers
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Seems a really good chap and so very willing to be called out even for minor jobs.
Customer in Haywards Heath, 28 April 2010 business
Supplied and fitted cloakroom toilet and basin.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

David id a pleasant, polite and helpful and gave a good service. He had plenty of helpful advice to give.
Customer in Burgess Hill, 15 April 2010 business
Emergency call out on radiator valve.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service on an emergency call out, except didn't have replacement standard rad valve on the van.
Customer in Burgess Hill, 11 April 2010 business
Bathroom refurbishment
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very pleased with work carried out and advice given with regard to equipment used. Would recommend.
Customer in Haywards Heath, 30 March 2010 business
Emergency repair on heating pipe.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Prompt response to an emergency call out, and very efficient management / resolution of the problem.  Thanks very much!
Customer in Burgess Hill, 20 February 2010 business
Replacing shower/ refurbishing bathroom
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

very good quality work, sets high standards, well organised, reasonably priced, good guy!.
Customer in Haywards Heath, 3 December 2009 business
Supplied and fitted hot water cylinder
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

David is very reliable and work was completed on time without any problems.
Customer in Haywards Heath, 2 October 2009 business
Installed bath and basin taps
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

David provided a good quote and completed the work quickly and to a high standard. Provided additional helpful information also. Very pleased and would use him again!
Customer in Burgess Hill, 23 September 2009 business
Installed basin taps in cloakroom and bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, no fuss and bother, clean and tidy, recommended.
Customer in Burgess Hill, 14 September 2009 business
Fitted kitchen sink and tap
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work. All left clean and tidy. I would recommend them.
Customer in Haywards Heath, 13 July 2009 business
Supplied and fitted kitchen and basin taps.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Will definitely contact them again if I have any further requirements.
Customer in Haywards Heath, 9 July 2009 business
Fitted kitchen taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David is a 1st class plumber. he came to the house when he said he would. He changed the tap effortlessly and made no mess. Highly recommended and very good value.
Customer in Burgess Hill, 26 June 2009 business
Supplied and fitted combination boiler in kitchen.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

A genuine tradesman. If only all tradesman were of Dave's high standard! I would recommend them.
Customer in Burgess Hill, 8 May 2009 business
Re-connection of shower, plus new valve and tap fixed.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Responded very quickly, good communications, efficient and extremely competent plumber.
Customer in Burgess Hill, 6 May 2009 business
Fitted basin taps
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

David was quick, clean and tidy and did a great job for us. Very pleased with his work. I would recommend them.
Customer in Haywards Heath, 29 April 2009 business
Installation of boiler and bathroom suite.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Excellent job David replaced the boiler and rads, with minimal disruption.  He sorted out any problems in the bathroom quickly and I am so pleased with the end result. I would highly recommend him to others.
Customer in Crawley, 18 April 2009 business
Took out outside loo and basin
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Dave was fast and efficient. He charged me less than he had quoted as it took him less time, which I appreciated. I wouldn't hesitate to recommend him.
Customer in Horsham, 31 March 2009 business
Installation of new combination boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would strongly recommend David Shepard to anyone who needs any plumbing work done. I was totally satisfied with the job done.
Customer in Hassocks, 27 March 2009 business
Fit replacement tap, investigate faulty water heater.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Good job on the tap and good recommendations on un-repairable heater so will be using again for bigger jobs.
Customer in Burgess Hill, 24 March 2009 business
Fixed leak
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David came out very quickly and was very thorough in finding and repairing a leaking pipe. He was efficient and careful throughout and charged a very reasonable amount for his services. Good job and will use him again.
Customer in Horsham, 20 March 2009 business
Supplied and fitted hot water cylinder
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very pleased with work, will use again. I would recommend them.
Customer in Burgess Hill, 13 March 2009 business
Supplied and fitted radiator in bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Most reliable plumber I have found in 12 years in two Burgess Hill houses. I would recommend them.
Customer in Burgess Hill, 12 March 2009 business
Repaired pipework on radiator.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

I cannot answer the price questions as waiting for the bill. But he was extremely able at what he was doing and I would recommend him. I would recommend them.
Customer in Haywards Heath, 3 March 2009 business
Fitted cartridge shower valve.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

David was very professional and did a good job and kept the cost down by replacing a 'part' rather than the whole shower as I had previously been advised by another plumber.  I would recommend them.
Customer in Burgess Hill, 2 March 2009 business
Supplied and fitted push button to a concealed toilet cistern.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Answered e-mail very promptly (on a Sunday evening!) Helpful and courteous. I would recommend them.
Customer in , 12 January 2009 business
Supplied and fitted Mira shower valve.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Checked that I was happy with re-running of pipe work, Every stage until completion. I would recommend them.
Customer in Burgess Hill, 5 January 2009 business
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Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.