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DC Property Maintenance

21 feedback reports; 2 received in the past 6 months

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To protect the privacy of customers locations are displayed approximately.

Feedback Received

The following reviews are based on work commenced.
Oven clean.
Scores:
7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
8.5
Combined score: 8.5 out of 10
8.510
Was a bit disappointed with the finish.
Customer in St. Leonards-on-Sea, 9 April 2014   business
Deep clean of youth centre, including catering kitchen, sports hall and toilets.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Cannot thank them enough, the centre is absolutely squeaky clean and this has lifted everybody's spirits. Absolutely excellent job and we would have no hesitation in highly recommending this company.
Customer in St. Leonards-on-Sea, 3 March 2014   business
Carpet cleaning.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010
Prompt, efficient and effective.
Customer in St. Leonards-on-Sea, 14 August 2013   business
Decorating
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent value for money on an excellent overall service.
Customer in St. Leonards-on-Sea, 24 July 2013   business
Moved home - Sky to be set up in different room to current.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Nice and early, neat and tidy, quick, efficient and didn't mind having to set up in different room.
Customer in St. Leonards-on-Sea, 25 May 2013   business
General cleaning of centre, bed making etc, in absence of Housekeeper.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.510
The company have been covering for our permanent Housekeeper, who has been on long-term sick leave since February 2013, usually coming in for 2 sessions per week. The staff are always on time, polite and happy to undertake any job requested of them in what can be a very varied workload. Will be using them again in future to cover holidays etc.
Customer in Hastings, 13 May 2013   business
Cleaned 2 properties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
They gave a professional service throughout! Their office staff were very helpful and knowledgeable. Prompt arrival of their staff who were polite and smart. They were considerate to the area and completed the job very well. I would certainly use them again for my business and would definitely recommend them to anybody who wants a honest cleaning company.
Customer in Seaford, 13 May 2013   business
Regular cleaning in communal areas for various properties.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
DC are always reliable, I have used them over a number of years and they have never let me down! Always thorough in their cleaning and excellent with communication. You will not be disappointed with the result.
Customer in Hastings, 10 May 2013   business
Regular cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I employ DC to clean my home weekly. The staff are always well presented, courteous and professional on each visit. Everything I ask of them is completed to a high standard. I trust them to hold a key to my house and to make sure it is locked up securely every time. I have no hesitation in recommending them to clean houses. I have even used them to clean my carpets and they look amazing and smell lovely.
Customer in Hastings, 3 May 2013   business
Cleaning and carpet shampoo.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
DC carried out cleaning of my property and shampooed all the carpets as we were selling. The staff were very polite and professional and the cleaning was done to a fantastic standard. I would highly recommend them to anyone!
Customer in Hastings, 3 May 2013   business
House cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We have used DC on a regular basis, including a complete clean on moving in, decorating and regular domestic cleaning. The work is always completed to a good standard, staff are friendly, helpful and adaptable and I would have no hesitation in recommending.
Customer in St. Leonards-on-Sea, 2 May 2013   business
Waste and scrap clearance.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The impressive part about the DC service is the response times, no booking was necessary, one call and later that day all my waste was cleared, saving me time and effort.
Customer in Bexhill-on-Sea, 1 May 2013   business
Carried out decorating.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Paul came and priced decorating job very competitive, 2 weeks later the guys turned up and carried out a 1st class job, very professional and clean! Top class company and Top class staff! Thank you.
Customer in Brighton, 1 May 2013   business
Cover of General Assistant
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
8.8
Combined score: 8.8 out of 10
8.810
The young man that was sent (Jason) was not shown around properly by his supervisor. Therefore this affected the quality of his work on this day. Quite a lot of staff time was then needed to get him to understand how and what needed to be done. Since then we have developed a more robust way to give cover staff from your agency a clearer and more structured induction. When he attended on the 13th he had grasped the way the building works and how to clean around the activities and be flexible. The problem is that you are always sending different people who need inducting and this is very time consuming. I was very happy on the 13th and 14th with both Jason, Greg worked very hard and I was very impressed with him - please pass this on. I would prefer to have regular familiar people when possible in future.
Customer in Hastings, 29 April 2013  
Response from DC Property Maintenance :
Further to a bad score being given for our services we have reviewed the information provided and can confirm that the same cleaner will be sent to all future bookings to ensure familiarity with the works required and a good customer relationship. We are sorry that this has happened in the past and will ensure that you are always dealt with by Jason in the future. Our apologies for any inconvenience.
business
Decorating.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Very amiable and will assist as much as he can with any project that I have.
Customer in Hove, 20 April 2013   business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
DC Property Maintenance cleaning came to do my carpets. Very happy with result. Very friendly and knowledgeable staff. Carpets gleaming.
Customer in St. Leonards-on-Sea, 9 April 2013   business
Weekly cleaning.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
9
Combined score: 9 out of 10
910
Friendly staff with great attitude. Very professional. Some room for improvement on the cleaning but staff were very receptive to my feedback. I am confident that I will soon be able to give the 'Quality of Workmanship' a better rating.
Customer in St. Leonards-on-Sea, 4 April 2013   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.