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Dibbens Removals

253 monitoring reports, 27 have been received in the past 6 months.

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Customer Monitoring Reports

House move
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Home move over 2 days arrived on time, worked quickly, nice guys, good job.
Customer in Freshwater, 27 January 2012 business
Home removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, great workmen, they worked extremely hard with good humour and efficiency, cannot praise them highly enough.
Customer in Barnsley, 25 January 2012 business
Removal of house and garage contents from the Isle of Wight to Herefordshire.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Wonderful worked efficiently and quickly under extreme weather conditions and harassment from incoming party/removal and proud of it. I would recommend this company.
Customer in Bromyard, 15 December 2011 business
Removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent company men worked really hard. I would recommend this company.
Customer in Shanklin, 13 December 2011 business
House removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The removal men were very polite and hard working, a  great service. I would recommend this company.
Customer in Shanklin, 7 December 2011 business
Home moving removals
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient, no fuss, got job done quickly and with humour, well done and thanks.
Customer in Ryde, 5 December 2011 business
House removal
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

A great service, very efficient, professional and friendly.
Customer in Yarmouth, 22 November 2011 business
Removal, storage and delivery.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Our home, us, and contents were treated with respect and. Highly recommended.
Customer in Newport, 5 November 2011 business
Complete house move.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The removal men were very friendly and efficient. I would recommend this company.
Customer in Sandown, 1 November 2011 business
Removal from Isle of Wight to Somerset.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service, polite staff, god fun. I would recommend this company.
Customer in Shepton Mallet, 28 October 2011 business
Removal of furniture.
Scores:
9Tidiness: 9 out of 10 4Timekeeping: 4 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
8.3
Combined score: 8.3 out of 10
8.310

The removal men were courteous and hard working. In my opinion however the appointment was changed at short notice and this was the second time this had happened. I would recommend this company.
Customer in Shanklin, 21 October 2011
Response from Dibbens Removals:
This was a small move Completed within two hours which was to be done after a main removal. We experienced some unforeseeable delays with first removal which resulted in the crew arriving approx 1.5 hours after the original estimated arrival time.
business
Removal from old to new home
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, nothing was too much trouble, all operators were very helpful.
Customer in Ventnor, 27 September 2011 business
Removals
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service, loaded everything brilliantly as we had so much but it all went on, unloaded super fast too.
Customer in Shanklin, 9 September 2011 business
House content removal.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Both men were polite, friendly and efficient.
Customer in Lee-On-The-Solent, 7 September 2011 business
House removal from IOW to Hertford
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly and polite, nothing was too much trouble, very efficient.
Customer in Hertford, 2 September 2011 business
Removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, hard working and very helpful.
Customer in Winchester, 23 August 2011 business
Removals from domestic property.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

On the whole okay, although they could have done it a lot quicker. Seemed to want job last exactly 9-5.
Customer in Seaview, 18 August 2011 business
Removal from home to bungalow
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service from booking through to delivery, staff were always helpful at all stages.
Customer in Shanklin, 9 August 2011 business
Removals from Cowes, IOW to Liphook in Hampshire.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service. Excellent removers who arrived on time, and executed the task in good time.
Customer in Liphook, 4 August 2011 business
Removals.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good crew on a very hot day, they were very polite and completed the job on time. Worth every penny they get paid.
Customer in Newport, 1 August 2011 business
Pack up from Dorset-store for 3days and deliver to new address.
Scores:
9Tidiness: 9 out of 10 5Timekeeping: 5 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
7.8
Combined score: 7.8 out of 10
7.810

Had used in past. On this occasion, pick up was on time and good. Delivery to new address 3 days. Later. Was 2 hours later than I was told. No communication.
Customer in Newport, 1 August 2011
Response from Dibbens Removals:
On the morning of delivery one crew member was absent due to sickness. We organised a replacement and delivered latter that morning. An attempt to contact our customer was made however they did not give us a contact mobile phone number.
business
Packing and moving service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very efficient, pleasant staff in office and moving staff all hard working.
Customer in Ware, 16 July 2011 business
Removal.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Your staff were excellent, polite and totally obliging, it was a pleasure to move.
Customer in Ryde, 1 July 2011 business
Removal.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Efficient, hardworking, uncomplaining and reliable.
Customer in Ventnor, 29 June 2011 business
House contents removal from Essex to Isle of Wight
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The move was done over two days due to distance. The guys worked their socks off to get all our goods into their lorry - I was very impressed they managed to get it all in. Access from our house was not easy and so took a little longer than expected to load up, but, they managed to unload everything in double quick time the next day. We were very pleased with their service.
Customer in Sandown, 6 June 2011 business
Removals
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Outstanding service, had total confidence in them, made an extremely stressful day calm and enjoyable, thank you!
Customer in Southsea, 3 June 2011 business
Moved home from Eastbourne to Brading
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The movers were very courteous, reliable and efficient. They even came back after we had moved to help us move a piece of furniture. We would definitely recommend them to anyone that wants to move to, or from the Isle of Wight. Very Satisfied!!!!!!!
Customer in Sandown, 27 May 2011 business
Moving home from Eastbourne to Isle of Wight.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, friendly, efficient, helpful on time and courteous. I would recommend this company.
Customer in Sandown, 26 May 2011 business
Removals.
Scores:
6Tidiness: 6 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Professional service, workers were quick but respectful of belongings, also polite and courteous.
Customer in Cowes, 19 May 2011 business
Removal to new location.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very professional, friendly complete service. Very good firm.
Customer in Shanklin, 16 May 2011 business
House removals
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, very professional, very helpful, friendly, on time, cannot fault Dibbens.
Customer in Seaview, 14 May 2011 business
Removal into storage.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 8Courtesy: 8 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Tidy, clean, hard working and speedy. They appeared to be comfortable talking to my husband, but not me.
Customer in Bembridge, 6 May 2011 business
House removal and relocation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, helpful, tidy and very polite and trustworthy.
Customer in Devon, 25 March 2011 business
Removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I cannot praise their service enough polite, helpful beyond the call of duty.
Customer in Sandown, 14 March 2011 business
Moving from large house to two bedroom bungalow
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The team made what could of been a stressful day much, much easier and therefore less stressful.
Customer in Ryde, 4 February 2011 business
Removals
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A fantastic service 5* polite, clean, tidy, obliging, friendly and helpful.
Customer in Shaklin, 2 February 2011 business
Remove furniture to new house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, fast and friendly, courteous with property - only damage found is one cracked glass.
Customer in Shanklin, 13 January 2011 business
Storage of personal furniture and movement back in.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very helpful, friendly, considerate, staff who took pride in their work.
Customer in Seaview, 20 December 2010 business
House removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service was very efficient and done in a friendly and polite manner.
Customer in Ryde, 17 December 2010 business
Well stocked bungalow to small flat and too much furniture?
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Cabinet with 2 glass shelves has not been restored to normal use as the glass was jammed, disappointing point, otherwise excellent service of prompt removal of boxes.
Customer in Ryde, 16 December 2010 business
Removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service attitude, politeness and overall hard work was excellent by both removal men.
Customer in Sandown, 14 December 2010 business
Removals
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Punctual, polite and very helpful, did an excellent job, would certainly recommend them.
Customer in Sandown, 7 December 2010 business
Removals from old to new house.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Before move Dibbens provided plenty of boxes, during move they were polite and obliging and gave us confidence.
Customer in Ryde, 6 December 2010 business
Removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Absolutely excellent and a professional service, could not have been better.
Customer in Huntingdon, 25 November 2010 business
House move from mainland to IOW.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810

2 day move, made for a stress free move, efficient, friendly and helpful - just great!
Customer in Shanklin, 24 November 2010 business
Removals.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service and very helpful and friendly staff.
Customer in East Cowes, 13 November 2010 business
Packing and removal to storage
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional services, punctual, hardworking, careful and expert handlers, very efficient admin staff.
Customer in Ryde, 5 November 2010 business
Removal of house contents.
Scores:
10Tidiness: 10 out of 10 5Timekeeping: 5 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
8.8
Combined score: 8.8 out of 10
8.810

They picked up our things, then went on another job, we were waiting for over 2 hours, it was only 15 mins drive. This was not acceptable.
Customer in Ryde, 28 October 2010 business
House removal from Reading to Isle of Wight
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, very efficient, very helpful from start to finish, very highly recommended.
Customer in Newport, 26 October 2010 business
Home removing service.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very efficient service and pleasant, friendly service from staff.
Customer in Newport, 23 October 2010 business
Removals.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Absolutely fantastic service. The most stress free way to move home.
Customer in Ryde, 22 October 2010 business
Removal from North London to Cowes, IOW.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The two guys who came to move us could NOT have been more helpful. They packed all our stuff quickly and safely into the van. On arrival at the Cowes address, they called to give me 20 minutes notice they were on their way. When they unpacked, they were more than happy to move a mattress for me. (I currently have a broken leg.) They also had some very handy tips about a suitable local pub! Top marks.
Customer in Cowes, 22 October 2010 business
2 removals and 2 deliveries.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent efficient professional, respectful and friendly service. Could not be faulted.
Customer in Bristol, 21 October 2010 business
Removals from Isle of Wight to North Kent.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service was 1st class. The staff were punctual, courteous and polite and worked very hard.
Customer in Shanklin, 19 October 2010 business
Book, china and furniture packed up and taken to store.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent service - prompt careful, polite and flexible employees, helpful and considerate as I was 7 months pregnant.
Customer in Ryde, 12 October 2010 business
Home move from Isle of Wight to West Sussex.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, nothing too much trouble. Friendly, pleasant and professional staff.
Customer in Worthing, 8 October 2010 business
Removals from Niton to Freshwater
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We chose Dibbens as we are also Checkatrade Members in business ourselves therefore only the best is good enough. There is no better recommendation than real customer feedback. The team were brilliant, despite appalling weather the crew remained in good spirit throughout, nothing being to much trouble. Most important of all there were no breakages !
Customer in Freshwater, 4 October 2010 business
Move house from IOW to Leicestershire.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From the office, packer and removal chaps. excellent service.  Felt very comfortable. Being in their presence. As I was a female on my own.
Customer in Nuneaton, 2 October 2010 business
Move to storage - home plus move from 2nd home to new farm
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Absolutely brilliant, helpful, calm, intelligent company, bent over backwards to help, friendly, witty and great company.
Customer in Cowes, 30 September 2010 business
House move from Isle Of Wight to Newcastle Upon Tyne.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, that made our house move much less stressful. Staff could not have been more polite, friendly or efficient.
Customer in Newcastle, 24 September 2010 business
Island of Wight to Gosport
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would recommend them, very hard working, efficient and friendly, nothing to much trouble.
Customer in Gosport, 16 September 2010 business
Excellent, took the stress ouot of moving home, wounderful.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I particularly liked their professionalism, and nothing was too much for them.
Customer in Shanklin, 16 September 2010 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.