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Checkatrade
Partners
Dorking Fires and Stoves
85
customer feedback reports;
19
received in the past 6 months
My Profile
My Feedback (85)
My Photos (2)
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Customer Feedback
The following reviews are based on work commenced.
Wood burning stove and liner installation.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, polite, friendly, helpful expert honest advice, highly recommend, pleasure to deal with.
Customer
in Coulsdon
,
22 April 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Log burner + stone fire place fitted.
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Friendly and efficient service. We are very happy.
Customer
in Reigate
,
16 April 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Log burner, flue and hearth installed.
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Great job.
Customer
in Dorking
,
4 April 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Replacement coal effect gas fire.
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Polite, genuine, fair price and reliable.
Customer
in Coulsdon
,
3 April 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Gas fire installed etc and checked.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good service! Everything was explained as Bob was doing work. He even moved units to make it easier. Well recommended.
Customer
in Dorking
,
2 April 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Supply and delivery of an electric fire and surround.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Nice people to deal with, helpful and friendly, recommended.
Customer
in Dorking
,
13 March 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Service gas fire
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Worked well, clean and tidy with solid knowledge
Customer
in Ashtead
,
12 March 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
New fire place and fire.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great advice, value for money with high quality installation.
Repeat Customer
in Tadworth
,
11 March 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fiited new gas fire in lounge
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent standards in all respects and workmanship, courteous and helpfulness overall. Highly recommended.
Customer
in Leatherhead
,
6 March 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Mantelpiece fitted on existing gas fire.
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Pleasant, helpful information, kept informed and work done on time.
Customer
in Dorking
,
26 February 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Install new gas fire in lounge.
Scores:
8
Tidiness: 8 out of 10
6
Timekeeping: 6 out of 10
8
Courtesy: 8 out of 10
9
Workmanship: 9 out of 10
7.8
Combined score: 7.8 out of 10
7.8
10
No adverse comment to pass, the only problem was the first fire was not satisfactory and Dorking Fires changed it.
Customer
in Billingshurst
,
26 February 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of an all-in-one cast iron fireplace.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Bob and his team were great and we would highly recommend them to anyone. Right from the start, Bob was friendly, approachable and helpful which is not what I can say for one of his local competitors. He came to our house free of charge at a time convenient for us to see what we wanted done and give us his advice which he followed up promptly with an estimate. When we were ready to proceed he ordered what was needed and we arranged a date for installation. He also advised us to remove the old fireplace facade ourselves if possible to save some money which he absolutely did not have to do. On the day of installation, everything was completed swiftly but thoroughly and they even vacuumed up after themselves which I wasn't expecting. Once again, we are very pleased with the work of this company and would recommend them without hesitation.
Customer
in Dorking
,
25 February 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of a wood burning stove.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Bob and his team were friendly and courteous. Very knowledgeable, excellent workmanship and service. We are delighted with our new stove and fireplace.
Customer
in London
,
22 February 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Knocking out chimney, back to original fireplace. Putting cowl on chimney provision of fire basket.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very helpful and knowledgeable - happy to advise free of charge! Very professional and polite - cleared up after himself. Very happy with service.
Customer
in Carshalton
,
7 February 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fitting new mantel price, multi-fuel stove, hearth, surrounding and flue pipe.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Knowledgeable in the shop, efficient in the fitment, pleasant workers.
Customer
in Dorking
,
31 January 2013
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Old gas fire removed. New one fitted.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Very efficient in all ways.
Customer
in Reigate
,
12 December 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fireplaces.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very good service and reliable.
Customer
in Dorking
,
3 December 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fitted gas fire.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very satisfied with work done.
Customer
in Leatherhead
,
3 December 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Changing gas in wood burner, advising how electric chimney worked.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very helpful and friendly. Exceptional service.
Customer
in Leatherhead
,
30 November 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Create opening, install muti-fuel stove and hearth
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
7
Workmanship: 7 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Met Bob at his shop and was very helpful and courteous. Made an initial home visit (free of charge) to measure opening and size of back hearth. Installation carried out without delay however we were left with a 3cm edge of cement across the back of the hearth, narrowing to 1.5cm to the sides, as it was too small. We were informed this was because the chamber wasn't square - we felt this could have been addressed if properly assessed, measured and squared off prior to installation. There was also a generally poor finish to the rendering inside the opening (note - was told by installer that he was not a plasterer at time of job but no mention of this before). We did raise these concerns, and Bob and Kevin did return to add extra render to reduce the cement gap. We have an acceptable finish although not quite the A1 job we were hoping for. Cannot fault the expertise in terms of fitting the stove, flue, chimney work etc however felt the overall finish let the job down.
Customer
in Epsom
,
23 November 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Removal of old gas fire and fireplace, replacement multi-fuel stove.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Delighted with waste and interaction throughout work. Ensured we were totally happy with result and follow up visit.
Customer
in Leatherhead
,
19 November 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Removal of existing gas fire and stone fireplace. Installation of a Wood burning Stove
Scores:
9
Tidiness: 9 out of 10
7
Timekeeping: 7 out of 10
9
Courtesy: 9 out of 10
7
Workmanship: 7 out of 10
8
Combined score: 8 out of 10
8
10
We were happy with the quality of the work and the fitter Keith and his helper were polite, friendly and kept us informed about what they were doing. They arrived early on the first day without notice, which was OK but could have been difficult if I had been at work. We were less impressed with the store manager. On two occasions (on our initial visit to the shop and when he came to give us a quote for the work) he indicated verbally that when the old fireplace was removed his fitters would make good the plastering around the fireplace. This did not happen because the fitter was not a plasterer. After discussion with the store owner we paid a plasterer to do the necessary work. The written estimate did not mention the plaster work and we should have queried it, but we do feel that we were misled. Despite the fitter taking careful measurements when he removed the old fire, the back hearth he was given to install was too large. This meant he had to gorge into the newly plastered walls to make it fit. Once decorated it will look fine. The final invoice was more than the original estimate (even more if you include the plastering cost). This was partly due to the need for a new Chimney Pot. We were also charged for paint which we knew nothing about and the fitting cost increased with no explanation. All in all we are very pleased with the stove and it looks lovely.
Customer
in Reigate
,
14 November 2012
Response from Dorking Fires and Stoves:
We provide minor plastering/making good. Once the surround had been removed, extensive plastering was required and we are not skilled plasterers. The chamber/builders opening was never discussed. On our written estimate, we did not quote for plastering work. When we measured the builders opening, we were not expecting the chamber to be plastered. The back hearth was slightly to big due the chamber being plastered and thickness of the plaster. We were only able to carry out a chimney check on the day of installation, we needed to replace the pot as there wasn’t one there.
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Remove gas fire hearth and surround and gas check due to water damage pipe in lounge/diner. Then re-install the above.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Professional, friendly and high quality service.
Customer
in Crawley
,
31 October 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Install log burning stove, cast iron fireplace and hearths.
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Bob gave more time than most firms when viewing the jobs in the first instance. The quote was detailed and the firm dealt with any amendments we wanted. Bob and a colleague were quick/efficient at fitting the stove and hearths. Only negatives were that the wrong fireplace was order, but the correct replacement was re-ordered promptly and the old (very heavy) fireplace, rubble was not removed as part of the quote.
Customer
in Redhill
,
26 October 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fit gas fire.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, would highly recommend. Punctual, tidy, excellent work. Additional work carried out without any question.
Customer
in East Grinstead
,
25 October 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Wood burning stove.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Easy to organise, arrived on time and completed work.
Customer
in Horsham
,
17 October 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Remove old fire place - put in new stove and surround.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly, professional, efficient and helpful. Able to deal with issues, all round very happy.
Customer
in Leatherhead
,
15 October 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of wood burning stove
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
This family firm provided a friendly and efficient service, polite and professional, they delivered at cost and on time.
Customer
in Redhill
,
20 September 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Remove existing fire place and surround, install a wood burning stove with flue, cap remaining chimneys and refit fireplace surround.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Did the job that was required and we were very happy with the results.
Customer
in Purley
,
14 September 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Replacing fire inset into new basket.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The service was perfect - and work carried out on date agreed, prior to this an inspection of site, measurement taken several days beforehand.
Customer
in Surrey
,
7 September 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installing new gas fire
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient, helpful, an excellent job.
Customer
in Dorking
,
4 September 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
New log burner
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, top work, thank you.
Customer
in Redhill
,
17 August 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Replacing hearth and lifting fire surround
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Extremely efficient and completed job with minimum mess!
Customer
in Sutton
,
10 August 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of two fireplaces for use with solid fuel.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Knowledgeable, polite and tidy - I would definitely recommend this company. We're really pleased with the end result.
Customer
in Dorking
,
8 August 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Install of wood burning stove.
Scores:
7
Tidiness: 7 out of 10
9
Timekeeping: 9 out of 10
8
Courtesy: 8 out of 10
7
Workmanship: 7 out of 10
7.8
Combined score: 7.8 out of 10
7.8
10
Good work but the finishing was sloppy.
Customer
in Horsham
,
20 July 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Compliance certificate for multi fuel burner.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Polite, helpful and co operative from first contact to completion of work. Professional and good value for money.
Customer
in Dorking
,
11 July 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Gas fire and hearth removed, wood burning stove and new hearth installed.
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
From a bewildering choice of stoves and mantles in the catalogues, Bob steered me so that o get what suited my house and my requirement. Very courteous and reliable and professional.
Customer
in Dorking
,
30 May 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Multi-fuel stove put in
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fantastic service, lovely chaps, will use them again.
Customer
in Surbiton
,
17 May 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fitted hearth and gas stove
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great advice about fitting, very reliable and really pleased with the finish. Dealt with some unexpected complications with the materials I had ordered myself. I would highly recommend.
Customer
in Horsham
,
3 May 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fire
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Punctual and polite and efficient. Too time to explain working of equipment.
Customer
in Dorking
,
27 April 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of log burner.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Dorking Fires did a good job for us. They were very reliable, very punctual and kept to the price promised. We are very pleased with the job they did for us.
Customer
in Dorking
,
19 April 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Removed old fireplace and fitted new fireplace and fire.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very professional and high quality workmanship.
Repeat Customer
in Tadworth
,
14 April 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of a wood burning stove
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Friendly, reliable company, would definitely use again.
Customer
in Reigate
,
3 April 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of new fireplace
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Bob was very helpful in advising us about different fireplaces, sourcing, and installing it. A very good job.
Customer
in Reigate
,
1 April 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of gas fire heating and surround.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very good service Bob was excellent and went the extra mile to resolve a problem with my chimney, I would recommend this company.
Customer
in Worcester Park
,
30 March 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
New fireplace and surround fitted.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Absolutely first class. On time, clean work and truly professional job. Thank you.
Customer
in Epsom
,
22 March 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fitting of Stove and wooden beam.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good work efficient good time keeping very helpful and informative and tidy. I would recommend this company.
Customer
in Tadworth
,
20 March 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fireplace
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good.
Customer
in Horsham
,
17 March 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of multi fuel stove.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
I would recommend this company.
Customer
in Sutton
,
13 March 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of gas fire.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent work and I'm delighted with the new fireplace.
Customer
in Dorking
,
13 March 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of a gas fire.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
When the job was nor as straight forward as originally .
Customer
in Crawley
,
2 March 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Granite hearth installed.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good service. Bob came and quoted for the job and then carried out work very well and quickly.
Customer
in West Molesey
,
21 February 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Remove old fireplace and install new suite.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Helpful.
Customer
in Dorking
,
20 February 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of ulti fuel stove
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I would recommend this company.
Customer
in Sutton
,
18 February 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of fireplace and surround.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Brilliant service, from discussion and preservation of products to recommendations from other local tradespeople. Installation was quick and of a very high standard. I would recommend them.
Customer
in Dorking
,
9 February 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Re-assembled woodburning stove and tidied up fireplace
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Mr Tyler put the stove back together, after it was taken apart to make the fireplace bigger. He also painted in the inside of the fireplace (expanded area), which really tided it up. I'm very pleased with the results and that I can now use my woodburner.
Customer
in Dorking
,
2 February 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of gas fire
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent, well organised, professional service.
Customer
in Dorking
,
30 January 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
New gas fire was put in and another serviced
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The work was excellent, we are delighted.
Customer
in Sutton
,
25 January 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Install new gas fire and basket
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Perfect. Provided estimate without delay and excellent service. Highly recommend, very polite.
Customer
in London
,
23 January 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Remove tiled fireplace and fitted stove and herth
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
We found Bob to be very informative and helpful. Quote and home visit carried out very fast and whole job completed within 2 weeks which included removal, plastering and fitting. Very pleased with the final result and happy with the price paid too. Would recommend to anyone.
Customer
in Leatherhead
,
23 January 2012
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
New gas fire and surround
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Work carried out to a very good standard, left clean and tidy, friendly and polite.
Customer
in Epsom
,
21 December 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Log burner installed
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Bob and his team were excellent, very helpful, tidy and friendly and a lovely warn home at the end of it, he would recommend them.
Customer
in Dorking
,
19 December 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of wood burning stove and supply.
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
I would recommend this company.
Customer
in Dorking
,
14 December 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Removing old gas fire/ surround, fitting new solid fuel fire and surround
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly father and son company, fairly priced. They did a good and efficient job.
Customer
in Dorking
,
12 December 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of multifuel stove
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
There were delays to the work that were beyond their control but I was kept informed at all times, very pleased with their work and attitude, a pleasure to do business with.
Customer
in Dorking
,
8 December 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Supplied and fitted a new limestone fireplace
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very competitive price, work delayed at very short notice at my request. Always friendly and offered advice without pushing pricier options. Very professional installation and left the room tidier than before they arrived. Most impressed.
Customer
in Dorking
,
6 December 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of a wood burning stove
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would thoroughly recommend this company. They were knowledgeable, helpful and gave proper advice. They deserve their 10-10-10-10 marks.
Customer
in Horsham
,
28 November 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of fire place and surround
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Everything about the service received was good, from the time keeping to the professionalism of the gas fitter.
Customer
in Epsom
,
26 November 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Removal of two inset gas fires and installation of inset electric fires
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very pleasant, courteous and competent. Extremely tidy, taking care to protect carpets etc. Would fully recommend Bob Tyler.
Customer
in Carshalton
,
23 November 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Solid fuel fireplace fitted
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I contacted 3 different companies when I wanted this work done and was very pleased with the service and guidance given by this company. Bob was very polite, helpful and patient from the initial enquiry through to the installing of my new fireplace which is just gorgeous. Would definately recommend this company.
Customer
in Crawley
,
14 November 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Chimney clean and check
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Professional and quick.
Customer
in Sutton
,
7 November 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Plastering of chimney, installation of fire place and gas fire
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
It's refreshing to deal with such a helpful, competent and friendly company. They delivered a great service and were such nice people.
Customer
in Banstead
,
2 November 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Supply of fire basket and ash pan
Scores:
-
Tidiness: Not Applicable
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
9
Combined score: 9 out of 10
9
10
I would recommend this company.
Customer
in Dorking
,
27 October 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Service Valor gas fire
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The service was very thorough.
Customer
in Dorking
,
25 October 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Thermo couple fitted to gas stove, having ascertained problem.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Cam soon after contacted, checked and found problem. I offered to located the part as not a make they were familiar with. Returned and fitted part and left tidy and in working order.
Customer
in Dorking
,
20 October 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installation of new fire and surround
Scores:
7
Tidiness: 7 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Excellent value for money. Went the extra mile when the job was more complicated than first thought. Highly recommended.
Customer
in Reigate
,
15 October 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Gas fire installed (chimney swept)
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very efficient, clean and tidy, we are very pleased.
Customer
in Dorking
,
14 October 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Serviced Gas Fire
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Kind, helpful, couldn't fault them.
Customer
in Dorking
,
1 October 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
13kw multi fuel wood burner and new flue.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Polite, punctual and good value.
Customer
in Dorking
,
30 September 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Servicing gas fire.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent in all aspects very friendly, a pleasure to have around. I would recommend this company.
Customer
in Dorking
,
30 September 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fitting of a new fire place and gas fire.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
From our initial enquiry Bob Tyler of Dorking Fires and Stoves was informative and knowledgeable. He kept exactly to the time table quoted and the installation was perfect. We are extremely pleased.
Customer
in Dorking
,
15 September 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Multi-fuel stove and liner installation
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
An 'old school' service of the highest standard. Bob is friendly, polite and knows his stuff. The price quoted is what I paid. Excellent.
Customer
in Dorking
,
15 September 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Fitted a new gas fire
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
There was a great deal of work to fit my fire, brilliant piece of work completed, I am very pleased.
Customer
in Sutton
,
9 September 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Installed Gas Fire and Mantle
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good, couldn't fault them, excellent
Customer
in Dorking
,
7 September 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Removed old gas fire and installed new one
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very satisfied, very pleased with him.
Customer
in Dorking
,
1 September 2011
business
Dorking Fires and Stoves
www.checkatrade.com/DorkingFireAndStoves
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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