Scores based on 130 reviews

Reliability & timekeeping
 
9.87
Tidiness
 
9.91
Courtesy
 
9.95
Workmanship
 
9.93

Invoice history based on 28 reviews.

 
 
 
Invoice History
Charged as per quote / estimate96.43%
Above quote / estimate: kept informed3.57%
Appointments reported as missed (6 months) 0
Average score 9.92
130 reviews
  • Interviewed by Checkatrade
  • 4 accreditations checked
  • Insurance checked
  • Limited company checked
  • ID checked
  • Address checked
  • References checked
  • VAT registered
  • Checkatrade standard signed

Dyno Plumbing and Heating is a business operated by local people supported by the backing of a national brand.  This is particularly important in the gas world where we have access to the very best training and believe we have the safest operations for gas and heating in the UK.  We operate 24 hours a day, 7 days a week and 365 days of the year.  No matter when you need us we are there. 

We have been operating for 3 years in the North East and have grown from just 10 people to a team of 28.   Recently we added up all our years of experience and decided to stop at 300 years, sadly Cliff our MD pitched in 42 years of work history which we all thought was quite amusing :).  He has a cracking sense of humour and keeps us all customer focused.   

We are a really close unit with a really close family feel in the way we work.  We love our customers and hope they love us.  Every month we have the TEA TRAY award which goes to the engineer that has been given the best tea tray while he was working and you only get those if you do your job the right way.  Every month we get at least 200 commendations from our customers as well as the feedback for checkatrade.  We really are passionate about solving the problem and solving it the right way.  in 2015 we were nominated for the best new business in the north east and came close to winning.  

We will tackle anything from a dripping tap to the most prestigious bathroom and we do it all very well.  

Every day we all do our very best to be a Dyno Hero ..... just call us at our office and Lauren, Gwen, Jonathan, Louise, Sarah and Karen will all be ready to take your call so we can get to you as quickly as we can.  If it is out hours don't worry these calls go right to Cliff, he loves an opportunity to talk to customers no matter what the problem is.    



Based in

Belmont Industrial Estate, Durham, Durham, DH1 1TH

Works in

but no matter where you are we are here to help., Darlington, DH, DL, Durham, NE, Newcastle, SR, Sunderland, Teesside, TS

Team photos see all

Anth Coultahrd

My Name is Anthony Coulthard - I am the Lead Engineer for the company covering the entire North East region. Apart from my industry experience in heating and plumbing I am also an AGA specialist. When I am not busy serving customers I spend my time running junior football teams that I hope will result in our home grown talent playing for our great north east teams.

Phil Brewster

My Name is Phil Brewster & i'm a Plumbing Engineer with over 35yrs experience working in the plumbing industry on new builds & reactive maintenance. I'm married to Denise & we share our home with our 2 Staffordshire bull terriers, Kira & Roscoe. My many hobbies include horse racing where I'm lucky enough to have shares in 3 racehorses & like to spend a day at the races watching my horses run. I have worked for Dyno for over 5 years 1st as a contractor and now as a full time employee.

Wayne Ross

Carl Simpson

My name is Carl Simpson - Plumbing Engineer and I have over 24 years plumbing experience. I have mainly worked in domestic plumbing but also have considerable experience of plumbing repairs and maintenance in schools, public buildings and social housing. I am also multi-skilled in trades such as joinery and plastering. I am level-headed, hard-working, forward-thinking and I possess a can-do attitude. I have great customer care skills ensuring customer focus and value for money at all times. Outside of work I am married with two children and for the past 15 years I have managed a successful local men's football team.

Graham Hill

My name is Graham and I am a fully qualified plumbing & gas engineer. I have worked for the business since 2014. I started out as a plumbing engineer. You will normally find me solving problems with your boilers. Outside of work I am an avid Middlesbrough FC supporter and a family man. Being from Teesside my takeaway of choice is a Parmo.