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EPS Plumbing Limited

Member of Checkatrade for over 7 years
EPS Plumbing Limited Feedback Scores
80 feedback reports
with an average score of 9.6 out of 10.
Works in
Kingston upon Thames, Surbiton, London, Richmond, New Malden, Middlesex, Surrey
Contact
name: Ian Edwards
address:
Kingston, Surrey, KT1 9EX
telephone: 07717 155205   Enlarged for easy dialing:
07717 155205
email:
web:
Company Profile
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EPS Plumbing Limited has built its business and reputation on trust, reliability and transparency. Based in Kingston and servicing SW London and Surrey for over 10 years, our business has grown organically through word of mouth and referrals, testament to the fact that our customers from 10 years ago, remain our customers today.
We truly understand the anxiety associated with experiencing plumbing problems, whether its a simple leak requiring immediate attention or a complete overhaul of your entire central heating system. With EPS you can be guaranteed an honest, transparent service with unrivalled workmanship, and something we find very rare in today's age, unparalleled levels of after service care. We specialise in
 domestic heating and all aspects of plumbing installations together with servicing, gas installations, we are not a large multinational faceless company, rather an independent business that still cares about good old fashioned customer service. So when you require cost effective, reliable heating and plumbing engineers then look no further. We also lead the way in NEW TECHNOLOGY heating requirements such as Heat pumps, Air to Air or Air to Water heating units.

Skills
Main work undertaken
Boiler Installation, Boiler servicing/repairs, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlord Gas Certificates/Safety Checks, Plumber, Plumbing Repairs, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced
Accreditations and Memberships
Checkatrade


Company Information
Interviewed on: 3 June 2011 Public Liability Insurance: Current - Verified on 11 April 2014
Limited Company: Registered as EPS Plumbing Limited. No. 7565444 Insured by: NIG
VAT Registered: No. 974324014 Coverage amount (£): 2,000,000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when EPS Plumbing Limited joined in August 2006.

Trade reference.
We know of them as being a reputable company.
Trader in Kingston-On-Thames, 26 September 2006
Fitted a new bathroom and Kitchen.
They were fairly priced and dealt with minor defects that subsequently occurred and which were not their fault. I would be happy to recommend them to others and use again.
Customer in kingston-On-Thames, 26 September 2006
Plumbing
We have known Mr edwards for a long time, he is very reliable, prompt and we have always found his work satisfactory and professional. I am happy to recommend him.
Customer in Surbiton, 26 September 2006
Emergency repairs, installed kitchens, bathrooms in block of flats, drain clearance.
Mr Edwards is a very reliable plumber and has satisfactorily completed works in 14 of the 74 flats at the address. We are happy to recommend him.
Customer in Kingston-On-Thames, 26 September 2006
Feedback Reports Showing 10 out of 80 (reviews based on work commenced)
Total recommendations: 80, average score 9.6 Last six months: 5 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace section of outside pipe.
Very professional, tidy and courteous. Highly recommend.
Customer in New Malden, 15 April 2014  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Replacement and fitting of additional radiators.
Ian and his team were excellent, they did a 2 part job at my request as I was ordering bespoke radiators as well as ones Ian supplied. Really professional job, very helpful team and turned up exactly on time each time. They fitted 6 radiators all in so quite a job including 2 very heavy cast iron ones. They took care to check placing and alignment and offered helpful advice. Will definitely use again and would recommend.
Customer in London, 22 March 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler repair.
I would highly recommend Ian Edwards, the scores I have given him says it all. I highly commend him on his high standard of workmanship and easy going personality. He is efficient giving you options and good advice. I would not use any other contractor for heating or plumbing work. Than you, Ian!
Customer in London, 25 February 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Refilled HW system.
Called early on a Saturday evening. They came within an hour. Tricky system and solution not immediately apparent but Ian kept at it and resolved within thirty minutes.
Customer in Kingston upon Thames, 11 January 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Emergency hot water cylinder replaced.
Able to fit in my emergency appointment at short notice - greatly appreciated. On time and cylinder replaced very efficiently. Fair price and very friendly.
Customer in Surbiton, 22 October 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Annual boiler service.
Very clean, efficient, polite and professional service. Also explained the work done very well.
Customer in Kingston upon Thames, 18 September 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Mended flush and leaky toilet.
Quick, no fuss and as far as I can see sorted.
Customer in London, 12 September 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler repaired, hot water and heating resumed.
Returned from holiday on a cold day to no heating and hot water. Ian Edwards was able to arrive in a short period of time to investigate the problem and rectify the immediate issue. He gave further advice on additional work that needs doing in future to ensure ongoing reliability of boiler.
Customer in Kingston upon Thames, 30 May 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Blocked toilet.
We had a blocked toilet so Ian kindly popped around to assess the work then arranged to come back the following day. His 2 guys he sent around were very polite and kept me up to date with the work they were doing. After they had completed the work and had left I found the toilet to be unstable so contacted Ian and he arranged for his 2 guys to come back within the hour, great services and would definitely recommend.
Customer in Surbiton, 30 May 2013  
Scores:
9Tidiness: 9 out of 10 -Timekeeping: Not Applicable 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Fitting new heater element into immersion heater.
Apart from a delay in arrival which was not advised. I was impressed with all aspects of the way in which the job was carried out.
Customer in Surbiton, 30 May 2013  
These are only the latest 10 customer monitoring reports. Click to see all 80 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.