Checkatrade

EPS Plumbing Limited

Member of Checkatrade for over 6 years
EPS Plumbing Limited Feedback Scores
68 customer feedback reports
with an average score of 9.7 out of 10.
Works in
Kingston upon Thames, London, Surbiton, Richmond, Harrow, Middlesex, Surrey
Contact
name: Ian Edwards
address:
Kingston, Surrey, KT1 9EX
telephone: 07717 155205   Enlarged for easy dialing:
07717 155205
email:
web:
Company Profile
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EPS Plumbing Limited has built its business and reputation on trust, reliability and transparency. Based in Kingston and servicing SW London and Surrey for over 10 years, our business has grown organically through word of mouth and referrals, testament to the fact that our customers from 10 years ago, remain our customers today.
We truly understand the anxiety associated with experiencing plumbing problems, whether its a simple leak requiring immediate attention or a complete overhaul of your entire central heating system. With EPS you can be guaranteed an honest, transparent service with unrivalled workmanship, and something we find very rare in today's age, unparalleled levels of after service care. We specialise in
 domestic heating and all aspects of plumbing installations together with servicing, gas installations, we are not a large multinational faceless company, rather an independent business that still cares about good old fashioned customer service. So when you require cost effective, reliable heating and plumbing engineers then look no further. We also lead the way in NEW TECHNOLOGY heating requirements such as Heat pumps, Air to Air or Air to Water heating units.

Skills
Main work undertaken
Boiler Installation, Boiler servicing/repairs, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlord Gas Certificates/Safety Checks, Plumber, Plumbing Repairs, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced
Accreditations
Company Information
Interviewed on: 3 June 2011 Public Liability Insurance: Current - Verified on 8 May 2013
Limited Company: Registered as EPS Plumbing Limited. No. 7565444 Insured by: NIG
VAT Registered: No. 974324014 Coverage amount (£): 2,000,000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when EPS Plumbing Limited joined in August 2006.

Trade reference.
We know of them as being a reputable company.
Trader in Kingston-On-Thames, 26 September 2006
Fitted a new bathroom and Kitchen.
They were fairly priced and dealt with minor defects that subsequently occurred and which were not their fault. I would be happy to recommend them to others and use again.
Customer in kingston-On-Thames, 26 September 2006
Plumbing
We have known Mr edwards for a long time, he is very reliable, prompt and we have always found his work satisfactory and professional. I am happy to recommend him.
Customer in Surbiton, 26 September 2006
Emergency repairs, installed kitchens, bathrooms in block of flats, drain clearance.
Mr Edwards is a very reliable plumber and has satisfactorily completed works in 14 of the 74 flats at the address. We are happy to recommend him.
Customer in Kingston-On-Thames, 26 September 2006
Customer Monitoring Reports Showing 10 out of 68 (reviews based on work commenced)
Total recommendations: 68, average score 9.7 Last six months: 9 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler repair.

Very nice gentleman, arrived promptly. Diagnosed the problem, had my boiler up and running very quickly. Would recommend this company to anyone.
Customer in Surbiton, 15 April 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installing new boiler for heating system.

A complicated job which was done professionally, successfully and in a very friendly manner. Very pleased with the result.
Customer in Kingston upon Thames, 25 March 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitting outside tap.

Prompt, polite, tidy and clear price for job given.
Customer in East Molesey, 14 March 2013  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Baxi boiler repair

Very fast response, they explained problem and kept me up to date with solution, fixed very quickly.
Customer in Kingston upon Thames, 25 February 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Leak in pipe directly under the kitchen sink.

Quick, efficient and friendly.
Customer in Surbiton, 13 February 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Emergency call no heating in the house.

We called Ian because our heating stopped. He came promptly and repaired it without any fuss. Job well done! We will definitely use this company again.
 Repeat Customer in Kingston upon Thames, 8 February 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fixing a boiler.

My boiler stopped working and Ian carried out a thorough survey of the heating system before providing me with a detailed explanation of the problem. He then went on and resolved the issue and gave advice as to what I needed to do in the future. Great service and would definitely use again.
Customer in Kingston upon Thames, 13 December 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Central heating breakdown.

Ian provided my elderly mum with a fantastic service, arriving at the arranged time, less then 24 hours after I called him. The heating had suddenly started working after two days just before he arrived, but he checked it over, was very courteous and professional and then refused to accept any payment for his time.
Customer in Harrow, 11 December 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair an old gas fireplace.

Ian was punctual, very efficient and knew exactly what to do. Even though it was an old fireplace of a kind no longer produced, he repaired it to our complete satisfaction. We are very happy with Ian's work!
 Repeat Customer in Kingston upon Thames, 7 December 2012  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced gas hob and repaired boiler and immersion heater.

Ian and his team were able to help out at short notice and did a very good job. Would use them again.
Customer in Kingston upon Thames, 4 October 2012  
These are only the latest 10 customer monitoring reports. Click to see all 68 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.