Edwards Plumbing Services
42 monitoring reports,
4 have been received in the past 6 months.

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Customer Monitoring Reports
010
Got boiler working again
Couldn't be better. He arrived on time, diagnosed the problem and fixed it within the hour. He charged me the fee he quoted on the phone. I was so impressed I booked him on the spot to carrying out further work.
Customer in Kingston Upon Thames,
20 February 2010
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
910
Fixing toilets, tap and radiator, and putting in outdoor tap.
Our jobs were all quite minor and involved a bit of 'diagnostics'. Ian got to the root of the problem in each case and explained the physics of what was going wrong really well so that, even in the cases where the issue couldn't be completely cured (e.g because of water pressure or the style of radiator we'd chosen), we at least understood what was going on with our water system.
Customer in Kingston Upon Thames,
20 January 2010
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Replaced kitchen tap
Ian said his colleague would arrive around 12 noon and he was bang on time. Nick, I think he was called, was very efficient and a nice lad too. The price was as per the quote and we'll certainly be using them again. Thank you.
Customer in Kingston Upon Thames,
16 October 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.710
Sorted out two leaking loos, installed an outside tap and flushed out the central heating system
Very straightforward and pleasant to deal with. Quotes were fine, extra work found during the visit was done with no fuss and sensible charges for materials. I gave them 9 for workmanship because a couple of minor problems had to be sorted with a return visit, which was done promptly and courteously, and 9 for value because I didn't get any other quotes.
Customer in Kingston Upon Thames,
1 October 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.610
Repaired leaking pipe on vanity basin
We originally called Ian out as an emergency when a pipe was leaking and he arrived within the hour promised and dealt with the immediate problem. He was not able to make repairs at that time. However, his apprentice Nick has just completed the repair very satisfactorily in the time promised. He was extremely polite and respectful and completed the job most satisfactorily. I would not hesitate to use this company again.
Customer in New Malden,
22 September 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.810
Fixed leaking pipe and tap
Unplanned call-out - he arrived when he said he would, with enough parts and tools to complete the job. Was very hard working and friendly. Managed to fix a problem another plumber said they could not - and was cheaper! Very happy with the service, will definitely use again.
Customer in Kingston Upon Thames,
5 September 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.810
Complete work unfinished by others
Ian has been a Godsend following our experience with recent building works which were incomplete and not done to standard. Ian presented accreditation id cards with 3 professional bodies. Works included : New Mains pipe run from Thames Water main on pavement to Stop cock valve in kitchen replacing 1/2" lead pipe with 1 Inch plastic on a daily rate. Remaining works which were price quoted included : Setup condensing boiler and complete wiring into a wiring centre and programmer. Supply and fit room thermostat for upstairs central heating system. Modify pipe work for boiler and unvented HW cylinder. Flush systems and treat with inhibitor. Commission boiler and complete paperwork required by building regulations/law. Additionally remedied fault with upstairs radiator circulation where not all radiators were receiving hot water in balanced ratio. Ian and his apprentice Nick really have helped me out with great advice and saved money.
Customer in New Malden,
18 July 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Fixed leaking bath plug in cellar
Ian came to investigate the cellar, but the leak didn't occur so he said he would come back when it next leaked as only round the corner. We then established the leak was occurring when the water was running from the plug, so he came again and it was a simple leak - we had had for 6 months which he fixed in 10 minutes by easily tightening the plug. Excellent service as the second visit was about 3 hours after I called to say we had located the problem, no charge for the plug tightening or visit, it only took minutes but even so, very hospitable and would highly recommend his services. Nice to know there are some honest hard working tradesmen out there.
Customer in Kingston Upon Thames,
6 July 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Replace garden tap
Outside tap leaking with constant flow of water. Replaced garden tap. Fast and efficient service.
Customer in Kingston Upon Thames,
26 June 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Ripped out and corrected defective heating system done by another company.
A previous company installed new boiler and heating system that failed a Gas Safe inspection. Ian Edwards had to rip out all the defects and leaky plastic pipe and start from scratch. The result was a fully compliant job with copper pipe. I recommend Ian as it is clear he is very competent. He was able to identify and resolve many difficulties that the previous company tried to fix with short cuts.
Customer in Twickenham,
1 June 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Non-functioning boiler fixed
Ian and Nick arrived when they said they would and were friendly, helpful and patient. Not only identified and fixed problem quickly, but also showed me useful tips on diagnosing and treating particular problems. Charges very reasonable. Highly recommended.
Customer in Kingston Upon Thames,
19 May 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.410
Replaced Taps....
Ian came to replace some taps... but project grew like topsy as I had no stop cock!
Ian was prompt and worked hard until the job was complete rather than clocking off at 5pm. I have used him before and would recommend him to anyone.
Customer in Twickenham,
6 May 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.510
Repairing water hammer in 2 concealed toilet cisterns
Very good - although replacing the washers causing the water hammer was a simple job. Ian and Nick were courteous, quick and knowledgeable. I will definitely recommend them to my friends in the area and use again in the future.
Customer in Teddington,
24 March 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
210
Remove old WC and fit new one.
Toilet was replaced the work resulted in flooding and damage to ceiling below. Mr Edwards has failed to accept responsibility for the water damage to the kitchen ceiling and I am very disappointed with the quality of installation.
Customer in Kingston,
10 March 2009Response from Edwards Plumbing Services:
We were in dispute with this client, however this matter has now been resolved by our insurance company. It is with regret that this job ended in this way.
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
8.610
Repairs to Saniflo system
Came to fix problem with Saniflow. Competent, honest and polite. Would definitely recommend.
Customer in East Molesey,
6 March 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Repairs to emmersion heater.
Came out on a Friday evening and work completed by midday on the Saturday including obtaining a part. Fast, efficient and reasonably priced. I would recommend them.
Customer in Kingston Upon Thames,
9 January 2009
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Restoring signal to thermostat
Came within an hour, extremely polite and helpful, very simple solution, no massive charge. Will definitely keep his number!
Customer in Kingston Upon Thames,
25 November 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
En-suite toilet wouldn't flush
Came out same day called, fault identified and rectified immediately. Very impressed with their friendly and efficient service. Will certainly recommend them.
Customer in Surbiton,
22 October 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Checked radiators and got several working again
Excellent service. Professional, friendly and efficient. Would definitely use again.
Customer in Kingston Upon Thames,
15 October 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.610
Trying to trace leak in shower. Plumbing in of sink, mending two toilets
Very courteous and painstaking. Shower was a tiling problem. Would recommend
Customer in London,
9 October 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.810
Replaced bath mixer tap.
Arrived promptly, good price, no mess, very satisfied.
Customer in New Malden,
6 September 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
fixed boiler ,cleaned heating system and repaired gas pipe
A really friendly and efficient service provided. They explained clearly what they were doing and why and responded quickly to my call.
Customer in Kingston Upon Thames,
30 August 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.610
Clear blocked toilet sink
Customer in Surbiton,
27 August 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
General services.
Customer in New Malden,
7 August 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Fixed faulty shower pipework to the exterior of the property
Ian quickly assessed what the problem was and what needed to be done to fix it. A hole had to be drilled through to the bathroom from the exterior of the property which was done with minimum disruption and mess. As well as fixing the leak Ian also fixed some faulty workmanship by a previous plumber and the shower has never worked better.
Customer in Kingston Upon Thames,
21 July 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Replace stop cock (cut out old jammed tap, fit 2 lead cooper joints and new tap).
We were very pleased with our first experience of Mr Edwards. He was skilled, efficient, preserving and very considerate. I would recommend them.
Customer in New Malden,
28 June 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Washer and tap replacement on leaking sink
I phoned and within half an hour they came round and did the work. Very polite and would definitely use again or recommend.
Customer in Surbiton,
20 June 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Replaced siphon flush, changed bath tap washer
Customer in Surbiton,
20 June 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Repair to boiler
I phoned in the morning and spoke direct. They came later that morning, were polite and kept to time. They worked through the problems with the boiler and replaced the necessary parts.
We were very happy with the job, would use them again and would recommend them.
Customer in New Malden,
9 June 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.910
Fitted new toilet
Very pleasant and helpful good value for money. I would recommend them.
Customer in Kingston Upon Thames,
15 May 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.610
New fan for boiler.
I called Edwards Plumbing at 9:00am, they were here by 12 noon. Went to get spare part, returned at 2pm and my boiler had a new fan and a full service by 3pm. I would recommend them.
Customer in Kingston,
3 March 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.910
Replaced & repaired pipework.
Came at very short notice - burst pipe. Very knowledgeable & explained clearly why fault had happened. Returned next day to repair. Very pleasant personality. I would recommend them.
Customer in New Malden,
24 January 2008
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.910
Fitting new bath and toilet.
Very courteous and pleasant manner. Showed incredible patience resolving problems with faulty new toilet. I would recommend them.
Customer in New Malden,
18 May 2007
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.910
Leaking radiator and replacement water tank ballvalve.
Friendly, helpful and efficient from first contact to end of the job. Will use them again.
Customer in Hampton,
13 April 2007
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
8.610
Replacement of bath and sink taps.
Customer in Walton-on-thames,
9 March 2007
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.410
Fixed radiator leaks.
Very quick and helpful for even a small job.
Customer in Long Ditton,
11 February 2007
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.810
Fixed leak and checked DIY plumbing.
Ian arranged for my convenience, arrived in the time slot, was polite, courteous and efficient. Was all done in 25 mins, great value for money. I would recommend him.
Customer in Wimbledon,
22 January 2007
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
8.310
Fix leaking toilet.
Customer in New Malden,
6 January 2007
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.910
Regulated hot water / convection to mains.
Very reliable and friendly service. Non-patronising approach. Highly recommendable.
Customer in Kingston Upon Thames,
2 December 2006
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.610
Replaced radiator valves and fixed broken radiator.
Very friendly, knows ALOT about plumbing! I would recommend him.
Customer in London,
2 December 2006
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
1010
Replacing radiators and installing a Kickspace heater.
Mr Edwards came out to help us when we were let down by another plumber. His standard of work and professionalism was to such a high standard we asked him to do more work for us straightaway.. I would recommend.
Customer in Kingston,
3 October 2006
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.110
Fitting TRV's and Overhaul of Central Heating System.
Can always reach him 24/7 and will carry out work promptly and efficiently. I would recommend them.
Customer in Surbiton,
20 September 2006
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
9.310
Leaking pipe in bathroom
Very reliable and came to our help as soon as he could on the same day we phoned. I would recommend him.
Customer in London,
30 August 2006
businessEdwards Plumbing Serviceshttp://www.checkatrade.com/EdwardsPlumbingServices/
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and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.