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Eric The Plumber Ltd
26
customer feedback reports;
4
received in the past 6 months
My Profile
My Feedback (26)
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To protect the privacy of customers locations are displayed approximately.
Customer Feedback
The following reviews are based on work commenced.
Boiler not working.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I contacted Eric on Saturday afternoon to fix my 82 year old mother-in-laws boiler, which wasn't heating the radiators. He came round later and diagnosed the problem. He came round later in the week and completed the job, going the extra mile to get the job finished. Would definitely recommend Eric.
Customer
in Twickenham
,
23 March 2013
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Repairs to WC cistern.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Work was very good and he was very tidy.
Customer
in Sunbury-on-Thames
,
1 February 2013
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Burst garden pipe.
Scores:
10
Tidiness: 10 out of 10
-
Timekeeping: Not Applicable
-
Courtesy: Not Applicable
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Quick efficient and reliable. Highly recommended.
Customer
in Sunbury-on-Thames
,
23 January 2013
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Washing machine blockage, faulty boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I was extremely pleased with the work. Eric is extremely thorough and took the washing machine completely apart in order to find the origin. He charged a very low fee for what was quite a few hours' hard work. I would definitely recommend and use Eric again.
Customer
in Sunbury-on-Thames
,
4 January 2013
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Plumbing work.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
8
Courtesy: 8 out of 10
8
Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Came around very promptly after call, was helpful and efficient.
Customer
in Feltham
,
20 November 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Check.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Very prompt attendance following emergency call out on a Saturday. Efficient checking and putting right problems areas and equipment. I would recommend this company.
Customer
in Sunbury-on-Thames
,
17 November 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
On time and courteous. Thorough job done and tidy.
Customer
in Sunbury-on-Thames
,
13 October 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Check on gas appliances and gas safety check.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
1. Came when other companies would not come. 2. Made extra effort by contacting national grid on our behalf. 3. Was very thorough.
Customer
in Shepperton
,
26 September 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer
in Shepperton
,
13 September 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Leaking pressure relief valve so no hot water or heating
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We called Eric at 5:30pm on a Saturday, he promised to be with us within 2 hours and arrived at 7pm. He got us going again and made an extremely reasonable charge. We think he is fantastic!
Customer
in Sunbury-on-Thames
,
19 May 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Boiler service and gas check
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Eric was very thorough, he tested all appliances and sent a report afterwards. He cleaned up after the work, gave advice on safety, boiler efficiency and further work required without pressure to carry out the work himself. Good value, very courteous and I would be happy to recommend him.
Customer
in Sunbury-on-Thames
,
16 April 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
We had no cold water, pump broken
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I was desperate for a plumber as my family were coming to visit. One plumber had let me know. I called Eric, and he came out within the hour, assessed the problem, ordered the parts necessary and promised me he would fix the problem no matter if he had to work until late on Friday and all day Saturday so there would be water for my family when they visited. He explained things clearly, was neat and tidy, very courteous and friendly, exceptionally high quality of work. I couldn't give him a higher recommendation.
Customer
in Walton-on-Thames
,
24 February 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Fix and stopped and central heating.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
He explained this very well, 100% I would recommend this company.
Customer
in Walton-On-Thames
,
12 February 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Plumbing works
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer
in Weybridge
,
12 February 2012
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Fixed a leak with our toilet
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Within a couple of weeks of moving into a new property we discovered a serious leak with our toilet and called Eric after finding coming across his details on this site. Having just moved into the area, I was keen to find a reliable plumber that had good reviews. I explained the problem to Eric and he came out the same day (with no call out charge) to assess the problem. After taking on Eric to fix the leak, we found him to be polite and friendly. He was also clean and methodical in his work - so would use him again. Eric also highlighted some other general issues with the plumbing in our property (which appears to be shoddy workmanship carried out by the previous owners). Although it's not great to hear, I am indeed grateful that Eric bought these to our attention, so we can arrange for them to fixed in the future. Overall I would happily recommend Eric and would not hesitate to use him again.
Customer
in Sunbury-on-Thames
,
8 December 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Fit new radiators and adjust pipe work to suit.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Eric was very thorough with his work, explained what needed to be done. Very clean and tidy. Would certainly recommend him.
Customer
in Feltham
,
24 November 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Service to boiler and check 2 port valve
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
He's very good with his work,. Very clean and orderly. He explained things very well.
Customer
in Sunbury-on-Thames
,
12 November 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Plumbing gas and electrical.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very professional and thorough, came up with solutions to problems. I would recommend this company.
Customer
in Twickenham
,
24 October 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Hot water, heating and boiler repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Traced and found the faults and fixed quickly in the time estimated. Very clean, courteous and thorough. Rigorously tested his work afterward and said if there were any issues with the work he would return. Very pleased.
Customer
in Bedford
,
20 October 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Test boiler service heating repair, re wire of electrical.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good. I would recommend this company.
Customer
in Twickenham
,
14 October 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Swapped an electric shower for a new similar model (same day)
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very polite, and an excellent quote (I had rung a few of the other higher scoring people from this site, so had comparisons to go on) I expected the price to go up as Eric uncovered and fully explained problem after problem, but none the less he was insistent he would stick to his quote and it took quite some effort on my part to tip him for the excellent work he did. Very happy indeed. Will recommend to others, and will certainly use again.
Customer
in Feltham
,
3 October 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Installation of four radiators
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very reliable and good plumber. Methodical in his work but tends to be slow. As a result he has to work late and this can affect families evening.
Customer
in Hampton
,
22 July 2011
Response from Eric The Plumber Ltd:
Clients sometimes don't see the safety checks that have to be performed and I am overly meticulous when it comes to testing what I've done.Also, additional problems cropped up which the client was unaware of, subsequent to the original brief and which were only discovered when the system was dismantled. This necessitated me having to leave the job to buy extra parts and equipment that were necessary to fix the additional problem.To restore services safely and correctly the same day, and not take any shortcuts, meant having to work a bit longer. The client does not seem to have factored this into his expectations, but both the client and I were ultimately happy with the final product as you can see from his scoring of the work done.
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Check of existing boiler and central heating installation
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent and thorough; actual and potential problems/faults identified, and corrected or reported on as appropriate
Customer
in Twickenham
,
17 June 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Disconnected gas supply and pipes.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good service.
Customer
in Twickenham
,
1 May 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
New tap for lavatory cistern inflow. New flushing unit.
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Cistern now working very satisfactory.
Customer
in Twickenham
,
10 January 2011
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Removal of old and installation of new bathroom suite.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Eric provided excellent information about what needed to be done and the workmanship was perfect.
Customer
in Croydon
,
25 November 2010
business
Eric The Plumber Ltd
www.checkatrade.com/EricThePlumber
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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