Checkatrade

F M S

17 monitoring reports, 1 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Service on a combi gas boiler
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The engineer arrived on time, was friendly and completed the work at a good price. As the boiler is quite old he was happy to talk through possible options if it needed to be changed but with no hard sell involved, just some useful information about pros and cons of when and what to change. I have used this company before and will certainly be using them again in the future. Very staisfied with the service they offer.
Customer in Guildford, 3 May 2012 business
Central heating pump replacement
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

Completed job in a timely manner.  Had to call them back to seal a leak on a joint, to which they attended promptly. Leak still not sorted and had to be called back again.  Replaced an old leaking valve for free. Not easy to contact - some numbers on invoice unobtainable. I felt that the labour charges were expensive.
Customer in Sandhurst, 16 September 2009 business
Boiler replacement
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Did a very good job at very short notice when my old boiler failed.
Customer in Woking, 12 February 2009 business
Re-site new boiler into loft and new radiators
Scores:
6Tidiness: 6 out of 10 8Timekeeping: 8 out of 10 7Courtesy: 7 out of 10 4Workmanship: 4 out of 10
6.3
Combined score: 6.3 out of 10
6.310

Not satisfied.  Boiler and pump noisy and rattling, hot water too hot for shower. Had to get second plumber in to fix afterwards.  Scorching damage to all skirting boards/walls where new pipes installed. Dropped circular saw through ceiling - accident.  Took us constant phone calls to get someone in to fix the hole and other niggles - still haven't been back to repaper the ceiling. Will get someone else next time.
Customer in Woking, 1 September 2008 business
Re-fit Bathroom.
Scores:
3Tidiness: 3 out of 10 8Timekeeping: 8 out of 10 6Courtesy: 6 out of 10 4Workmanship: 4 out of 10
5.3
Combined score: 5.3 out of 10
5.310

Although we got the desired result in the end, it wasn't without constant niggles and chasing. We were disappointed with the workmanship and overall quality. Overall approach to the project we feel was slap-dash.
Customer in Guildford, 20 June 2008
Response from F M S:
The customer was not organised, parts of the bathroom were delivered with bits missing, which we had to fetch, this extended the length of the job. Before we left the job customer asked us to organise a plasterer and tiler.
business
Combi boiler service.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very good up-to-date knowledgeable workmen. I would recommend them.
Customer in Thames Ditton, 29 October 2007 business
New Boiler and Radiators
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

We would highly recommend this company to anyone and did an excellent job.
Customer in Ripley, 15 July 2007 business
Leak of central heating pipes under floorboards
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We chose FMS from Checkatrade without knowing them after a previous plumber (Directed to us by an Insurance Co) Had made a complete mess of things. I would recommend them.
Customer in Woking, 15 June 2007 business
Replacing boiler/cylinder
Scores:
6Tidiness: 6 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Prompt response to call out, quote for work needed given within 1 hour. Job completed efficiently and service friendly and informative. I would recommend
Customer in Woking, 1 June 2006 business
removal of old gas heater.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very pleaant, courteous and efficient. Thank you. I would recommend
Customer in Woking, 22 May 2006 business
Powerflush system, balance systems
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have known them for some years and their work is first class. I would recommend them.
Customer in Abinger Hammer, 2 May 2006 business
Re-washer taps
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

When I had a flood, this plumber (previously unknown to me) came quickly and completed repair well afterwards. Then came later for taps. I would recommend them.
Customer in Guildford, 24 April 2006 business
Complete new heating/ hot water. New boiler, megaflo, wireless thermostat.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I obtained many quotes for work, 'F M S' offered the best system for the best price and time scale. Excellent work - highly recommend them. Many thanks to John, Ian and FMS team.
Customer in Woking, 3 March 2006 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.