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FernGas Ltd

Member of Checkatrade for over 1 year
FernGas Ltd Feedback Scores
27 feedback reports
with an average score of 9.7 out of 10.
Works in
Ferndown, West Moors, Verwood, Ringwood, Poole, Christchurch, Bournemouth, Wimborne, Dorset.
Contact
name: Mr Matthew Hobby
address:
Ferndown, Dorset, BH22 9HZ
telephone: 01202 876020   Enlarged for easy dialing:
01202 876020
email:
web:
Company Profile

Established 1967. This is a 3rd Generation Family run business based in the centre of Ferndown.

We specialise in all matters involving central heating and in particular, Worcester Bosch Boilers.We service and maintain any make of boiler running on natural gas, we have over 2,000 regular service customers returning each year, and we install over 200 boilers per year.As Accredited Installers of Worcester Bosch boilers we provide a 7 Year Manufacturers Guarantee on every boiler we install.Our four engineers are all fully employed by Ferngas and we do not use sub-contractors.Our administration work, computerised diary and van tracking enables extremely high levels of efficiency, resulting in the highest levels of customer service.We work on the basis that if we do the best we can for every customer, this will result in more recommendations.We can assure you of our best attention at all times.

Skills
Main work undertaken
Boiler Installation, Boiler servicing/repairs, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, Gas Cooker Installation, General Plumbing, Landlord Gas Certificates/Safety Checks, Plumber, Plumbing Repairs, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair, Unvented Hot Water Cylinders, Water Leak Detection
Accreditations and Memberships
Company Information
Interviewed on: 7 February 2013 Public Liability Insurance: Current - Verified on 4 December 2013
Limited Company: Registration no. 4695768 Insured by: Covea Insurance
VAT Registered: No. 186 3175 44 Coverage amount (£): 2,000,000
References 5 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when FernGas Ltd joined in February 2013.

New boiler replacement
Very good, highly recommended.
Customer in Ferndown, 13 February 2013
New boiler replacement
All good, very pleased
Customer in Ferndown, 13 February 2013
New replacement boiler
Brilliant,
Customer in Bournemouth, 13 February 2013
Replacement boiler
Very pleased with everything.
Customer in Ferndown, 13 February 2013
Re pipe system
All good, brilliant job. Prices were reasonable.
Customer in Ferndown, 13 February 2013
Feedback Reports Showing 10 out of 27 (reviews based on work commenced)
Total recommendations: 27, average score 9.7 Last six months: 4 reports, average rating 9.7
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced boiler
Excellent performance on all aspects.
Customer in Ringwood, 16 April 2014  
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 8Courtesy: 8 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910
New boiler installed old one removed.
Service was very good.
Customer in Poole, 27 March 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fitted new boiler.
Good service.
Customer in Ferndown, 20 January 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Supplied and fitted new boiler and gate valve.
Quick response, arrived on time and date. Very clear advice.
Customer in Ferndown, 28 October 2013  
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
New boiler, radiator, thermostat, piping
Excellent.
Customer in Ferndown, 26 September 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Complete new central heating system and relocated boiler and new pipe work.
Very professional, friendly and sincere. Central heating engineers were very knowledgeable, polite and tidy. Very accommodating, nothing was too much trouble for them, brilliant.
Customer in Ringwood, 1 September 2013  
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Replaced existing gas boiler with new boiler in different location.
Totally correct and professional.
Customer in Ferndown, 29 August 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fitted new boiler.
Work carried out as specified. Good service and work standard.
Customer in Verwood, 24 August 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Install new boiler.
We were entirely satisfied with the service we received, although we have actually used the company before for a boiler installation and regular boiler servicing and were expecting a high quality of service.
Customer in Ferndown, 23 August 2013  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Install new central heating boiler
Very satisfied. Good advice at outset, turned up on time and carried out work neatly and efficiently.
Customer in Ferndown, 19 August 2013  
These are only the latest 10 customer monitoring reports. Click to see all 27 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
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