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Finesse Energy Ltd

Member of Checkatrade for over 7 years
Finesse Energy Ltd Feedback Scores
222 feedback reports
with an average score of 9.7 out of 10.
Works in
East Sussex, West Sussex, Surrey, Dorset, Hampshire, Somerset, Home Counties, (All of the South)
Contact
name: Mike Hibberd
address:
Southampton, Hampshire, SO31 8EP
telephone: 02380 403825   Enlarged for easy dialing:
02380 403825
fax: 02380 404184
email:
web:
Company Profile

Finesse Energy is an accredited BS EN SO 9001:2008 company specialising in the Design Installation and Maintenance of Microgeneration technologies encompassing Solar Thermal Hot Water Systems and Solar Photovoltaic (Electricity) Systems under the Low Carbon Buildings Program.

As one of the first 70 companies to become an approved installer under the Microgeneration Scheme (MCS), Finesse has many years of experience in installations within the Home Counties area. From first survey to written quotation, to completed installation, you will be guaranteed total satisfaction from Finesse - Passionate about Solar

Skills
Main work undertaken
Renewable Energy, Solar Panels, Solar Photovoltaic/Electric, Solar Thermal/Heating
Accreditations and Memberships
Checkatrade



  • Elecsa Microgeneration Approved Contractor number ELC54043.

  • Breglobal Certificate of Approval Microgeneration held.

  • ISO 9001 Certification
Company Information
Interviewed on: 9 August 2006 Public Liability Insurance: Current - Verified on 12 November 2013
Limited Company: Registered as Finesse Energy Ltd. No. 06848498 Insured by: WWGroup
VAT Registered: No. 884 2094 05 Coverage amount (£): 10,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Finesse Energy Ltd joined in August 2006.

Installation of two new solar panel array.
Completed on time, to cost and very well done.
Customer in Waterlooville, 15 February 2011
Solar Panels
Installed 14 PV panels.  Their work was excellent.
Customer in Southampton, 15 February 2011
Solar panels
I would be happy to recommend this company.
Customer in Fareham, 15 February 2011
Feedback Reports Showing 10 out of 222 (reviews based on work commenced)
Total recommendations: 222, average score 9.7 Last six months: 7 reports, average rating 9.2
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of solar panel system.
The team both in the office and the fitters on site were excellent. The work was completed on time and in good order. From the first meeting with Mike to the final sign off the whole process has been hassle free. Well done to all.
Customer in Hayling Island, 31 March 2014  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of solar panels and inverter.
The installation work was completed to a good standard. However the scaffold which was erected for access to the roof is blocking our driveway and is still in place 10 days later! Repeated calls to Finesse energy have failed to get it removed.
Customer in Southampton, 18 March 2014  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Solar panel installation.
From quotation to fitting this was a very quick hassle free installation with everything done when they said it would be and all the costs exactly as quoted. The workforce were polite, friendly and spend their time working. I only wish all trades worked this way.
Customer in Hayling Island, 13 March 2014  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of solar panels.
The work was carried out efficiently and the workman were tidy and courteous.
Customer in Christchurch, 27 February 2014  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Fitting 32 solar panels to roof and associated electrical work.
The solar panel fitters and the electrician were all very friendly, courteous and efficient. The electrician was particularly informative about the system fitted, how to use it and get the best out of the installation. He also thought about where to site the meters etc so that they were as unobtrusive as possible. Very pleased with the fitting in all aspects. No reservations to recommending them.
Customer in Chichester, 18 February 2014  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
9Tidiness: 9 out of 10 2Timekeeping: 2 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
7.5
Combined score: 7.5 out of 10
7.510
Installation of solar panels
I feel appalled at the lack of communication. The installers were brilliant, when they arrived. Despite numerous phone calls I feel I was fobbed off with more excuses. I probably would have believed them if they had contacted me first. I had to take an extra day off work in spite of allowing the extra time they had added. In all it took three days to complete an ordinary installation which should have taken a day in my belief. This was exacerbated due to not one person from Finesse updating me. They said the electrician was sick, yes a good reason, but not when you were told one was round the corner and would be there soon.
Customer in Poole, 30 January 2014  
Response from Finesse Energy Ltd:
The install was completed to our usual high standard. It is unfortunate but we cannot please all of our customers all the time. We did receive numerous phone calls from Mrs Bridge and we did inform her that unfortunately the electrician was ill which delayed completion.
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
8Tidiness: 8 out of 10 5Timekeeping: 5 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
7.8
Combined score: 7.8 out of 10
7.810
Solar panels installed and new consumer unit
I am pleased with the solar panel installation. I was left with no certification for the consumer unit, a legal requirement, it took persistence to get this.
Customer in Southampton, 20 November 2013  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Solar PV System
As a builder, with over 40 years experience, I am careful who I choose when I need work done, that I am unable to do myself. Fitting a Solar PV system needs experts. I made the right choice in using Finesse. From first contact with Mike Hiberd, I felt confident I could trust his advice. Christine, in the office was most helpful, and sent out the necessary paperwork quickly. The work was carried out efficiently, with neat and tidy workmanship, by Paul, Simon and Steve. They consulted me prior to starting the work, and were very courteous, friendly and knowledgeable. The work was completed in less than a day, and the system was set up, and explained by Paul. Today is sunny, and the meter is chugging away merrily. The remote display is in the kitchen, and is an useful way of monitoring the output, and knowing when to use the appliances. All in all, a very satisfactory experience. Highly recommended, many thanks, Steve Michelle.
Customer in Eastleigh, 7 October 2013  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Solar panels.
Neat and tidy. Clean and courteous. Quick and quiet. Brilliant job.
Customer in Woking, 3 October 2013  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Twelve P V Panels fitted.
All work done in a day, very impressed the fitters very professionally and helpful. Electrician very neat and tidy, very good at explaining how it all worked. Very well done.
Customer in Southampton, 19 September 2013  
Finesse Energy Ltd www.checkatrade.com/FinesseEnergy/
These are only the latest 10 customer monitoring reports. Click to see all 222 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.