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First Call Heating Ltd

Checkatrade membership number: 95510
Member of Checkatrade for over 4 years
First Call Heating Ltd Feedback Scores
168 customer feedback reports
with an average score of 9.8 out of 10.
Works in
All SO postcode areas
Contact
name: James Walker
address:
Chandlers Ford, Hampshire, SO53 3GA
telephone: 02380 262690 (office)   Enlarged for easy dialing:
02380 262690 (office)

02380 262695
mobile: 07785 933331
email:
web:
Download Report Where They Work Give Your Feedback
Skills
Domestic work Free estimates 24 hour emergency callout
Main work undertaken
Air Source Heat Pump, Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Ground Source Heat Pumps, Landlords Certificates/Safety Checks, Plumber, Renewable Energy, Solar Panels, Solar Thermal/Heating, Under Floor Heating, Unvented Hot Water Cylinders
Accreditations
Company Information
Interviewed on: 13 July 2007 Public Liability Insurance: Current - Verified on 19 March 2012
Limited Company: Registration no. 5301416 Insured by: MMA Insurance
VAT Registered: No. 631989603 Coverage amount (£): 5,000,000
References 5 received by Checkatrade

These references were checked by Checkatrade when First Call Heating Ltd joined in July 2007.

Trade reference.
Prompt, reliable and friendly. We know of them as being a reputable company.
Trader in Chandlers Ford, 6 August 2007
Central Heating Services
Very professional service, engineer was punctual, explained what the job entailed, carried out the work with the minimum disruption and no damaged caused. Area cleaned and left as found, polite and respectful , a local service with excellent back up. I would recommend.
Customer in Chandlers Ford, 6 August 2007
Central Heating Services.
Quick response, efficient service and value for money, nice people and helpful. Yes I would be happy to recommend them.
Customer in North Baddesley, 6 August 2007
Installation of a complete central heating system and replacing an old hot air system.
Their service was excellent and I would recommend them.
Customer in Chandlers Ford, 6 August 2007
Central heating services.
Superb, professional, excellent service provided from initial work estimation through to completing the job. I would happy recommend them.
Customer in Colden Common, 6 August 2007
Customer Monitoring Reports Showing 10 out of 168
Total recommendations: 168, average score 9.8 9.8 Last six months: 23 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Powerflush of central heating system

The work was carried out very efficiently . The workman was very courteous, friendly and helpful and my house was left very clean and tidy. The central heating is now working satisfactorily..
Customer in Eastleigh, 16 May 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced boiler and radiators

Well executed by Callum and Jez. Considerable thought given to ensuring the best way to install the system. A couple of minor problems were promptly solved without arguement. Polite cheerful and hardworking. Worked around timings to suit us, including early morning starts.
Customer in Eastleigh, 25 April 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement of aged central heating system with new combi boiler

What we thought would be a hideous nightmare of a job turned out to be a moderate inconvenience due to the thoroughly professional attitude of First Call Heating. First contact was with Jez who provided the quotation and arranged the works. The heating engineer, George, arrived as scheduled and carried out the works in a timely fashion, leaving the property in tidy and clean order at the end of every day. We could not have asked for better service and wouldn't hesitate to recommend First Call Heating, especially George, to carry out any necessary work.
Customer in Southampton, 25 April 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler replacement

Having never heard of them before, spoke to the company at the Swan Centre in Eastleigh. Their special offer was a replacement boiler, fully fitted and guaranteed for 7 years, for £2012. Having had quotes from several other people, sounded too good to be true – WorcesterBosch boiler and all. But they turned up when they said they would, sent 2 very competent and pleasant guys to do the work (Callum and Ben) who were consummately professional and focused on their work. At the end of the day, there was a problem. Callum and Ben got their boss to come and assist, in turn getting support from the manufacturer and then Transco. Long story short, potentially very unhappy customer turned into very impressed customer (and I take some pleasing). System works fine (or, appears to - but no reason to suspect that might change anytime soon; and in any event, it comes with the 7 year guarantee!). Callum’s boss (Jez) said he wouldn’t go until we were entirely happy. He was good to his word and left us with a brand new boiler, professionally fitted and commissioned into use. Callum and Ben were excellent. If you are looking for a good deal and value for money, stop looking; it’s here.
Customer in Southampton, 12 April 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Installation of new central heating system and solar water heating

Work carried out very professionally. Staff very courteous. Installed systems working satisfactorily so far.
Customer in Southampton, 10 April 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of new boiler

Very impressed with courtesy and efficiency of workers and job done.
Customer in Southampton, 26 March 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler move and new pipework

These guys have certainly restored my faith in plumbers. Quote received same day, work scheduled 4 days later (2 day job) so pleasantly surprised with timecsales. All work completed to time and budget. They were clean and responsive and its looks great. Our builder also commented how good they were. All in all, no hesitation in reccomending their work. 1st class
Customer in Winchester, 2 March 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Broken Hot water

Returned from holiday to an unwelcomed cold shower. I phoned in the afternoon and they were over before the evening. No work needed to be done, a simple problem to fix.However because it was our error regarding the hot water tank they didnt charge anything! I was very surprised and grateful for this act of good will. Would highly recommend this company!
Customer in Eastleigh, 27 February 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
No Hot Water

Phoned First Call in the morning,Engineer arrived in the afternoon.Had no hot water from my combi boiler. , within 2 hrs all was fixed, Great Service, Highly recomend. Will use again in the future. Thank you very much guys.
Customer in Eastleigh, 21 February 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Repair of Worcester boiler

James was recommended to me by a colleague and I would definitely recommend him to others. He came to our house within 1 hour of calling him, on a Thursday evening, and instantly diagnosed the problem (another non-worcester plumber had already been and spent 3 hours with the boiler with no success). He was able to locate the part we needed without any difficulty (it was a worcester part) and fitted it extremely quickly the next day and for a very reasonable price.
Customer in Southampton, 17 February 2012
First Call Heating Ltd www.checkatrade.com/FirstCallHeating/
These are only the latest 10 customer monitoring reports. Click to see all 168 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.