Checkatrade

First Choice Cleaners Ltd

52 monitoring reports, 4 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Cleaning house prior to house sale
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Following a house sale I needed a really deep clean after the furniture had been removed. With five cats and many boxes the house and carpets were very dusty/hairy. I needed the work done at short notice and First Choice Cleaners Ltd were able to do that. The team of three young ladies turned up from First Choice Cleaners Ltd and did a magnificent job. They worked extremely hard and co-ordinated their programme so that the whole house was done in a couple of hours. The results are fantastic. I would recommend this company for a one-off or routine cleaning. Very happy with the results.
Customer in Coulsdon, 24 April 2012 business
General house cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My mothers bungalow has been transformed by two lovely ladies. It is now just a she used to keep it and I would highly recommend this company.
Customer in Leatherhead, 2 April 2012 business
Cleaning house after renovations
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work, reliable, polite and certainly to be recommended.
Customer in Ashtead, 9 February 2012 business
Regular cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I've had First Choice doing fortnightly cleans for about four months now, and I've been very impressed with the speed and care in their work. I work from home and so I'm usually here when they come, which I know is fairly unusual, but it does mean I see how quickly they work. I have three cleaners come each time (not always the same three, but there is always at least one who I recognise), and they are in and out in just over an hour usually. Would certainly recommend them.
Customer in Leatherhead, 6 February 2012 business
Deep clean with particular emphasis on high-level and furnishings
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am very happy to recommend this firm. The boss, Andrew, is particularly easy to contact and diligent about responding to answer phone messages. The cleaning team were terrifically hardworking and achieved an awful lot of work in limited time, with courtesy and good humour.
Customer in Dorking, 30 August 2011 business
Spring clean to flat
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job and everything left sparkling clean.
Customer in Leatherhead, 17 August 2011 business
End of tenancy on 3 bedroom house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Spotless house post clean! Even removed some heavy marks on the wall. Inventory check person thought the walls had been painted. Oven spotless too. All oven shelves and grids taken for treatment. Carpet stains removed. Think we did the owners a favour by using First Choice. Andy and cleaners all very polite and very helpful. FULL DEPOSIT BACK...end of story!
Customer in Leatherhead, 12 August 2011 business
Spring clean
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Really pleased with the results. Nothing was too much trouble and it was great to have a sparkling flat at the end of it. Andy was easy to contact and replied swiftly to any queries.
Customer in Ashtead, 10 August 2011 business
Cleaning
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The team was excellent, they were on time, polite, continued until they had finished even though it took a bit longer than they thought. They cleaned things which I had not expected them to clean and the finished job was excellent
Customer in Ashtead, 9 August 2011 business
After tenancy cleaning bed-sit
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andrew and the girls did a fantastic job. I was extremely satisfied with the clean, place never looked better. On top of that his team was very flexible, as the booking was almost an emergency, and on top of that by mistake I gave them the wrong key so they had to wait over half an hour for me to meet them. I'm happy to recommend Andy's team to anyone, and will come back to them whenever I need cleaning service.
Customer in Dorking, 3 August 2011 business
End of tenancy clean and move in clean
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andrew coordinated the cleaning of both houses very efficiently and it was of a very high standard. We received our full deposit back from the house we were renting and the company who checked us out were impressed.
Customer in Leatherhead, 16 June 2011 business
End of tenancy clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The flat has been left spotless, after occupancy for 4 years (including 2 children)! The job on the oven was most impressive - it now looks brand new, absolutely spotless! Very pleased, we expect to have our full deposit returned.
Customer in Leatherhead, 17 May 2011 business
Thorough house clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 -Courtesy: Not Applicable 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

It was lovely to come home to a super clean house (it smelt lovely too). It as a bonus that they used all their own equipment products. Also good to be able to contact Andrew with any special information or requests and get an instant response.
Customer in Ashtead, 16 May 2011 business
Full house clean and carpet clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The clean performed by first choice cleaners was first class. We had an independent assessment of the clean and found no faults whatsoever. I fully recommend first choice for their professional and exemplary service.
Customer in Leatherhead, 17 March 2011 business
Complete dust and Hoover
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I'm not long out of hospital, on 'gentle mobility' only and the state of my house was starting to get to me. Two charming girls came for 3 hours each and dusted and hoovered everywhere for me, including places I didn't know existed. They were polite and hard-working. Not a cheap option but I really don't care for a one-off. Thank you, Stani and Monika.
Customer in Leatherhead, 16 February 2011 business
Double Oven Cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Carried out in an efficient manner by a very pleasant young lady, eager to please and anxious to improve her English.
Customer in Ashtead, 14 February 2011 business
End of tenancy clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy and the team left the house spotless at the end of our tenancy - even cleaner than when we moved in 3 years before! I was really impressed with their service, they made it through the bad snow conditions, and thought they were also good value for money. I would definitely recommend them.
Customer in Reigate, 8 December 2010 business
Carpets cleaned for end of tenancy on a 2 bed flat
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Carpets are now cleaner than we moved in, very satisfied with the work.
Customer in Leatherhead, 4 November 2010 business
Cleaning of flat for tenancy checkout
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great job ensured the full return of dilapidation deposit. Professional, courteous and efficient administration.
Customer in Aylesford, 16 October 2010 business
Steam cleaning of bathrooms and windows
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The girls who came to the house to work were very pleasant and polite, worked extremely hard and gave a great result. I would definitely recommend.
Customer in Epsom, 30 September 2010 business
End of tenancy clean in Fetcham
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Both the landlord and me were very happy. They were not the cheapest of the quotes I got but I am very happy with the quality of the clean. I would recommend them to anyone who wants their deposit back!
Customer in Leatherhead, 2 September 2010 business
First Choice carried out a full house clean and carpet steam prior to my family moving into our new house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy was very understanding when I advised him that there was a delay in receiving the keys of our new house. His team worked diligently throughout Wednesday afternoon and into the evening to complete the work ahead of schedule. I was so happy with the quality of the work carried out and the politeness of everyone in the team that I have decided to employ their services on a regular basis.
Customer in Ashtead, 1 September 2010 business
Cleaning and sealing of an Indian Sandstone patio
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was undertaken without disruption and with care for the many pots and plants etc occupying the patio.  Andy was even fully prepared to assist in moving one heavy pot to the other end of the garden. The result was a perfectly clean patio which was then sprayed a couple of days later when dry with mould inhibitor. Excellent value, excellent result.
Customer in Ashtead, 12 August 2010 business
Regular cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

We used this company for regular cleans for around 18 months when and when we a were looking for regular cleaners again recently we went straight back to them as their service is always good and they are very reliable.
Customer in Leatherhead, 7 August 2010 business
Patio area cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

After 3 years at our new place we thought we'd get our patio cleaned. Who'd have thought it was a red brick effect! We had always thought it was a darker grey. Andy did a great job cleaning it up and re-filling the gaps. We'd have to hesitation in recommending First Choice Commercial Services for this sort of work.
Customer in Ashtead, 28 July 2010 business
Weekly House Clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy came in to our house, gave us a quote to do a weekly house clean, and we've never looked back. The young cleaner has been in 3 times, and its like coming back to a 5* hotel after a day at work, what a pleasure. The house is spotless, behind all the nooks and crannies that you thought were inaccessible. Very impressed with First Choice Cleaning
Customer in Ashtead, 26 July 2010 business
3 bed semi detached property cleaned weekly
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

House has been cleaned for past 2 years by this company and has always been to a very high standard.  they are very reliable. Andy is always very accommodating if I have needed to change the day of the clean and on occasions when they couldn't get into the house they have come back on a different day to make sure my house was cleaned.  Excellent service.
Customer in Ashtead, 25 July 2010 business
Clean of house and cooker on move out day
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

This company run by Andy Piper does a lot of work around his area. This part of the company has come and cleaned pre sale of house, steam cleaned windows and did a marvellous and efficient job of getting his staff to clean the whole house. On move out day he sent in two/three cleaners and checked the whole himself. Cooker, clean through. Excellent! Highly recommended. Professional approach and good pricing.
Customer in Alresford, 20 July 2010 business
House cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good company. Andy Piper is totally accommodating to your needs as a customer and the cleaners are thorough, work very hard and are super quick too! Highly recommended.
Customer in Ashtead, 13 July 2010 business
Carpet and oven clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy fitted me in at such short notice after my tenant moved out and left me with the joys of a filthy oven and marked carpets. The company were really nice and did an excellent job. Would highly recommend them again, and will be using them to do a complete end of tenancy clean for all my other flats in future.
Customer in Ashtead, 29 April 2010 business
Spring Clean
Scores:
6Tidiness: 6 out of 10 5Timekeeping: 5 out of 10 6Courtesy: 6 out of 10 3Workmanship: 3 out of 10
5
Combined score: 5 out of 10
510

After First Choice had cleaned my house I noticed that my electric shower was not working and a kitchen cabinet frame seemed to be broken. The trader said he could not see how he could be responsible for these damages..
Customer in Epsom, 27 April 2010
Response from First Choice Cleaners Ltd:
The customer did make me aware of the damages he mentions, but with a general spring clean it seems highly unlikely that my cleaner (who has worked for me for over 3 years) could have caused these. I did discuss the customers issues with her and she informed me that the shower would not turn on so she had used the bath taps instead and that the kitchen cabinet was loose before she started any work in the kitchen – which was to wash and wipe – not something that could have broke a cabinet. I am sorry that the customer feels that we are to be held responsible, and if I had any reason to believe that we should accept liability for this I would be the first to discuss how to deal with this.
business
Spring clean.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had a one off spring clean, they left my house looking sparkly.
Customer in Ashtead, 16 April 2010 business
High pressure patio Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Andy Piper has done an outstanding job on my patio he worked continuously hard ALL day!!!  A visitor thought I had a new patio layed it was that clean! No hesitation to recommend him for any job fab!!
Customer in Ashtead, 15 April 2010 business
Cooker cleaning, and pressure cleaning of paved areas to front and rear of house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The cooker looks like new. The young lady worked hard, tidily and diligently: I cannot fault her. Andy Piper did a first class job on the paved areas and worked hard all day - and it was a long day! I can recommend him without reserve and would certainly use his company again.
Customer in Epsom, 12 April 2010 business
Patio Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Entirely hassle-free! Consistent working to a high standard has restored our tired old patios and paths around the house to virtually their original attractive and colourful appearances. Definitely recommended!
Customer in Leatherhead, 22 July 2009 business
Blitz clean of house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent! The best thing I did when I went into hospital to give birth to my son was to have First Choice clean the house from top to bottom for my return home! Bliss! I've used them ever since!
Customer in Dorking, 1 July 2009 business
End of tenancy house cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work. Very quiet, friendly, polite and hard working ladies did a great job. Would gladly recommend them to my friends.
Customer in Leatherhead, 29 June 2009 business
End of Tenancy
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were very hard working and did everything and more to help us save our deposit. Would highly recommend. Andy is very accommodating and worked round a very tight and confusing schedule keeping in line with the painters. Thank you Andy Chris
Customer in Epsom, 14 June 2009 business
Block paving cleaning and sealing
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

This is messy work and the guys did a great job making sure they didn't leave a trail of chaos and mess behind them. Great outcome. The patio looks great and the service was excellent throughout.
Customer in Reigate, 2 June 2009 business
They have cleaned my house weekly for the last 12 months
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The staff are lovely and if you happen to be in and working from home when they are there you barely notice them.  My only comment is I would have liked to been told they were not coming on the snow day in Feb and when they would be turning up instead in case this had not been suitable but otherwise they have been fab.
Customer in Epsom, 26 March 2009 business
Weekly clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The team visit my house each week and move swiftly and efficiently room by room doing an excellent job.  The house looks spotless after their visits and they are friendly, polite and respectful. I would highly recommend them.
Customer in Ashtead, 11 March 2009 business
Spring clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The three women who came were very energetic and hard-working (I don't think they even stopped for lunch) and did a very thorough job, cleaning parts of the house that haven't been cleaned for years! (like the tops of door lintels). Courteous, too. Definitely recommended.
Customer in London, 28 February 2009 business
Weekly Domestic Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First 4 Service, cleaning service has been professional, thorough and flexible.  The cleaning team have tailored their cleaning routine to accommodate all of my requests. I have really appreciated their work!
Customer in Ashtead, 4 February 2009 business
End of Tenancy Clean
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very pleased with service, would ask for quote again.
Customer in Dorking, 28 January 2009 business
Cleaning office.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Always helpful. I would recommend them.
Customer in Ashtead, 26 January 2009 business
Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Undertaken timely and efficiently.  Excellent work and customer satisfaction.
Customer in Leatherhead, 22 January 2009 business
Weekly Clean
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

They are friendly and helpful and can be trusted. A nice bunch.
Customer in Ashtead, 21 January 2009 business
Spring clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A team of four cleaners arrived on time as agreed and did an excellent job throughout the house, focusing not only on the obvious tasks but notably have also clearly tackled the little jobs many other similar firms have omitted e.g. tops of picture frames. I was extremely pleased with the work and the house looks great.
Customer in Ashtead, 19 January 2009 business
Regular domestic cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The cleaning team come once a week and do a fabulous job. Not only are they very thorough, they are also nice and polite and they are very sweet to my children (a baby and a toddler).
Customer in Epsom, 15 January 2009 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.