Checkatrade

Fludes Carpets Ltd

471 monitoring reports, 91 have been received in the past 6 months.

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Customer Monitoring Reports

Carpet fitted.
Scores:
3Tidiness: 3 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
8.3
Combined score: 8.3 out of 10
8.310

All aspects of service okay but fitter left without vacuuming mess left - a minor point! All else great.
Customer in Bournemouth, 2 May 2012
Response from Fludes Carpets Ltd:
We have spoken with the fitters regarding this. We will be doing more work for the customer and feel she is happy with our service.
business
Supply and fit carpet to landing, stairs and dining room
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

So helpful in shop, also at home measuring up and fitting, very professional.
Customer in Haywards Heath, 2 May 2012 business
Supply and fit carpet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic service, value for money, very helpful and polite. Very professional.
Customer in Bournemouth, 26 April 2012 business
Carpet and underlay fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I invited the retailed on two occasions and each time was treated in a patient and understanding way. Having ordered, the carpet was fitted in just over a week.
Customer in Hastings, 24 April 2012 business
Carpet fitted
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Carpet fitted by a very able and polite fitter.
Customer in St. Leonards-On-Sea, 20 April 2012 business
New bedroom carpet fitted.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Good time keeping, good range of carpets. Fitting of carpets done speedily and well.
Customer in Hastings, 18 April 2012 business
Fit bedroom carpet and take away old.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent from the service in the shop, the estimator and the fitters.
Customer in Bournemouth, 18 April 2012 business
Carpet underlay for landing, stairs, hallway and small bedroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class as always, friendly, courteous and helpful - always most accommodating. Very happy to recommend this firm.
Customer in St. Leonards-On-Sea, 16 April 2012 business
Laying of vinyl floor and base boarding, sealant and grippers.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very clean work. Fitter was professional and pleasant. No problem having to move a bit of furniture. All old carpet removed. Highly recommended.
Customer in Southampton, 12 April 2012 business
Chose new carpet for whole flat, carpet was then delivered and fitted.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Service was fantastic, but they only told us that the doors needed to be eased until the fitters were there. This caused the cost to increase.
Customer in Hove, 11 April 2012 business
Supply and fit carpet / underlay for 2 bedrooms, supply only for 2 others.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had an all-round pleasant shopping experience, absolutely no problems with either shop staff not fitters when they arrived.
Customer in Bournemouth, 4 April 2012 business
Vinyl flooring kitchen.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly and efficient. Made a good job of the flooring in my kitchen.
Customer in Bournemouth, 30 March 2012 business
Carpet for bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are pleased with the care they take, explaining everything fully and fitting flooring carefully.
Customer in Bournemouth, 27 March 2012 business
Regular contractor of ours for all types of flooring
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service always received from the team in Boscombe. Well done boys keep up the good work!!
Customer in Bournemouth, 21 March 2012 business
Carpet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfied, all we had to do was choose out carpet, the rest has been done by a very professional workforce.
Customer in Ferndown, 16 March 2012 business
Carpets
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

They traced the carpet I wanted, laid it and all very well indeed, extremely friendly and efficiently.
Customer in Bournemouth, 14 March 2012 business
Vinyl and carpet supplied and fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service from start to finish, the fitters were exceptionally good.
Customer in Lewes, 9 March 2012 business
Carpet and laying
Scores:
8Tidiness: 8 out of 10 6Timekeeping: 6 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
7.5
Combined score: 7.5 out of 10
7.510

Our whole house was fitted with carpet to an excellent standard.
Customer in Seaford, 9 March 2012 business
Lay karndean floor covering
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with result, guy laid cushion flooring expertly, clean and tidy.
Customer in Bournemouth, 7 March 2012 business
Supplied and fitted carpet, removed old carpet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have now used fluids for the third time. All aspects of their product and service have been first class.
Customer in Bournemouth, 6 March 2012 business
Fit carpet.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810

Good all round as we expected. We have used Fludes for a number of years.
Customer in Hassocks, 2 March 2012 business
Carpets
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work done was excellent and the people were excellent too.
Customer in Bournemouth, 1 March 2012 business
Carpets fitted in bedroom
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very professional, had all their tools, made no fuss.
Customer in London, 28 February 2012 business
Carpet work.
Scores:
8Tidiness: 8 out of 10 6Timekeeping: 6 out of 10 8Courtesy: 8 out of 10 7Workmanship: 7 out of 10
7.3
Combined score: 7.3 out of 10
7.310

Did me a great job, job well done, carpets out of this world. Very good, really pleased.
Customer in Bournemouth, 28 February 2012 business
Fitting wood floor and a rug
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A pleasure to deal with the company, quick, clean, tidy, helpful understanding.
Customer in Ferndown, 16 February 2012 business
Carpet fitting.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Had carpet fitted, lounge and stairs. Fitted new polite fitters, all in all very good. Also no mess. Very tidy.
Customer in Selsey, 14 February 2012 business
Carpet measuring and fitting
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, have used this company for a long time and never been let down.
Customer in Salehurst, 9 February 2012 business
Supply and fit stair carpet.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Quick efficient service helpful and friendly staff. I would recommend this company.
Customer in Battle, 9 February 2012 business
Carpet fitting throughout flat including plywood and underlay and moving furniture.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work took longer than estimated. However the fitters were willing to return the following day to complete the job, with no extra charges made.
Customer in Hastings, 8 February 2012 business
Carpet fitted in dining and living room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service from choosing carpet to it being fitted superbly, also great aftercare.
Customer in Bournemouth, 7 February 2012 business
Laying vinyl I kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service, wouldn't hesitate to recommend.
Customer in St. Leonards-On-Sea, 6 February 2012 business
New carpet layed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Sales service, delivery and fitting on time and good quality.
Customer in Bexhill-On-Sea, 2 February 2012 business
Measuring, ordering and laying of attic and stair carpet.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very helpful, informative and professional. Carpet layers very young, but extremely fast and professional. No complaints. 100% service!
Customer in Bournemouth, 30 January 2012 business
Carpet laying front room and lino laying in kitchen.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was pleased with the shop assistant. I was especially pleased with the friendly and professional attitude of the carpet layer.
Customer in Hastings, 27 January 2012 business
Stairs landing carpet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Expect advice on choice of suitable caret, very pleasant, helpful and courteous estimator and fitter, very efficient  use of carpet little waste expertly fitted. I would recommend this company.
Customer in Bournemouth, 27 January 2012 business
Stair and Landing carpets fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were very helpful. The fitters were very efficient and polite and done excellent job.
Customer in Bournemouth, 24 January 2012 business
Fitting stair carpet.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Fludes provided a first class advisory and fitting service.
Customer in Hove, 19 January 2012 business
Carpetting for landing, stairs and 3 beds and vinyl.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A friendly, helpful and professional service from initial enquiry to a minor adjustment some weeks later.
Customer in Haywards Heath, 16 January 2012 business
Carpet full house
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

The store manner was very helpful and gave good advice, thank you.
Customer in Bournemouth, 13 January 2012 business
Carpet and underlay ordered and laid.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The lads cleared remainder of furniture delivered and laid carpet and underlay and put all furniture back in room. I would recommend this company.
Customer in Christchurch, 10 January 2012 business
Floor covering to bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Store staff friendly, helpful, filter did a good job, tidy and efficient. I would recommend this company.
Customer in St. Leonards-On-Sea, 1 January 2012 business
House fully carpeted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From purchasing to fitting, a very good service.
Customer in Newhaven, 21 December 2011 business
Carpet purchased and fitted for stairs and landing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Staff very helpful in the shop, fitter did a very good job, we are extremely happy with the end result.
Customer in Bournemouth, 20 December 2011 business
Clean carpet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very reliable company  I would recommend this company.
Customer in Bournemouth, 16 December 2011 business
Fitted bedroom carpet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt delivery fitted well and tidy workers. I would recommend this company.
Customer in Bournemouth, 9 December 2011 business
Carpet supplier and fitting.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Helpful and professional company, very accommodating and reassuring at all times.
Customer in Basingstoke, 9 December 2011 business
Underlay and carpet to dining room and hall
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very pleased with the work done and will use them again, also recommend to friends.
Customer in Bexhill-On-Sea, 18 November 2011 business
Carpets.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the service from start to finish.
Customer in Hastings, 9 November 2011 business
Kitche flooring purchased and fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

100% satisfied with both the shop employers and the fitter.
Customer in Bournemouth, 4 November 2011 business
Carpet fitting on stairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional service in every aspect, I would highly recommend them.
Customer in Bournemouth, 3 November 2011 business
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