Checkatrade

Framecare Solutions

91 customer feedback reports; 21 received in the past 6 months

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To protect the privacy of customers locations are displayed approximately.

Customer Feedback

The following reviews are based on work commenced.
Fixed broken window mechanism.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good work and fixed the window opening mechanism. Also gave some very good practical advice on some other windows. Have requested a quote for additional work and will certainly use again.
Customer in Welwyn, 16 May 2013   business
Replaced window handle and gearbox mechanism.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Absolute 1st class service! Punctual, polite and efficient.
 Repeat Customer in Hemel Hempstead, 30 April 2013   business
Replaced 2nd sealed unit, 3 pair hinges and 18 handles and keep.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are very pleased with the window refurbishment work carried out. Adrian was very helpful and professional and the end result looks great!
Customer in Hatfield, 25 April 2013   business
Replaced 1 set of handles, fitted drip bar and new white gasket.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very impressed by the service provided. Our front door looks like new and is much safer too. Would definitely recommend and use again.
Customer in Leighton Buzzard, 10 April 2013   business
Replace misted sealed units to bathroom window and kitchen doors
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Fast, efficient service with no call out, lower price than other companies quoted for work.
Customer in Hemel Hempstead, 9 April 2013   business
Replace two sealed units
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick, efficient, informative and pleasant, very impressed.
Customer in Hemel Hempstead, 8 April 2013   business
Replace three window handles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Adrian did an excellent job. He was on time, kept to the agreed price, finished the work quickly and to a high standard. I am happy to recommend him.
Customer in Watford, 21 March 2013   business
Front door fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We decided to get a quote after reading the other reviews on this site. From the very start Adrian demonstrated superb knowledge and customer service. Adrian is a pleasure to deal with and has completed the work to an extremely high standard. I would thoroughly recommend him to anyone.
Customer in ', 25 February 2013   business
Removed broken window mechanism and replaced with new.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Phillips arrived on time, did an excellent job. Would recommend him.
Customer in Potters Bar, 16 January 2013   business
Replaced 2 Georgian double glazed sealed units in aluminum windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I met Adrian once before he installed my new windows and from that short meeting, I left the key of my house for him to install them and they look superb, I think that says it all. I would recommend this company.
Customer in Pinner, 18 December 2012   business
Replaced 2 pairs of hinges and serviced 5 pvcu windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional looking quote not extortionate. Workmanlike demeanour, pleasantly personable, we would use Frame care again. I would recommend this company.
Customer in Hemel Hempstead, 17 December 2012   business
Replaced window lock mechanism and handle to bathroom.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent quality of work. Some slight delay in paying deposit and arranging time of installation.
Customer in Hemel Hempstead, 10 December 2012   business
Replaced patio door wheels.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Courteous, helpful, excellent job. Would definitely recommend.
Customer in Hemel Hempstead, 7 December 2012   business
Adjust and service PVC front door that would not latch.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived on the time specified, sorted problem within the hour. Cannot fault service, would highly recommend.
Customer in Watford, 27 November 2012   business
Adjust and service French doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient, prompt, clear outline of costs/procedure prior, competent, professional results.
Customer in Hemel Hempstead, 14 November 2012   business
Replaced faulty door mechanism replaced broken sealed unit.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Couldn't be happier, very clean and tidy, took pride in his work. I would recommend this company.
Customer in Stevenage, 8 November 2012   business
Replaced 3 sealed units and serviced patio door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, took his time, professional. Satisfactorily priced, already recommended to a neighbour.
Customer in Hemel Hempstead, 29 October 2012   business
Adjust and service pvcu window sashes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, very quick response to enquiry. Very efficient and tidy.
Customer in Hemel Hempstead, 2 August 2012   business
Relocated slipped conservatory roof panels and fitted retainers.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional service, high standard of workmanship, excellent commits, reasonably prices. 10 out 10.
Customer in Chesham, 1 August 2012   business
Replaced wheels on pvcu patio door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class work, did all he said on estimate and more, very good work 10/10.
Customer in Bushey, 26 July 2012   business
Replaced glass sealed unit in timber door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service was excellent, communication was good and on the day, work was carried out professionally.
Customer in Hemel Hempstead, 26 July 2012   business
Replaced 17 sealed units with discoloured Georgian bars or misted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent. We own a number of properties and will certainly use Framecare Solutions again.
Customer in Knebworth, 2 July 2012   business
Replaced door mechanism and fitted a high security cylinder
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Phillips attended an emergency call from me within a couple of hours and made our front door secure. He explained and showed me the problem, obtained a price for replacement parts and then promptly fitted the new parts with no fuss and no mess. A very professional service from a very polite and helpful tradesman which is very refreshing. I wouldn't hesitate to recommend him. I'm glad i've found him and will definitely be using him again for a few other jobs I have.
Customer in Hemel Hempstead, 7 June 2012   business
Leak on plastic guttering on convservatory
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Adrian was absolutely meticulous, an extremely clean worker, left the site very tidy and clean. Managed to sort out the problem efficiently and quickly. Would recommend him very highly. A nice person too!
Customer in Chesham, 29 May 2012   business
Draft proofing of patio doors
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent all round, really knew his trade and took great pride in his work
Customer in Rickmansworth, 29 May 2012   business
Replaced sealed unit in aluminum patio door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

High delighted with work carried out, very clean, I would recommend this company.
Customer in Hemel Hempstead, 28 May 2012   business
Adjusted conservatory roof bars and resealed joints.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I was very pleased with the work carried out. A very professional finish and a very reasonable price.
Customer in Luton, 23 May 2012   business
Replace 8 broken down sealed units in timber frame.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional, high quality execution. Framecare Solutions gave detailed advice and did a meticulous job.
Customer in Berkhamsted, 18 May 2012   business
Repair and service all window frames and door replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Adrian is the type of worksman we all dream of having in our home. Not only is he very professional, hard-working, trustworthy, a great communicator and deliveres great service for a reasonable price, he is also highly pleasant; it makes things so much easier if you have to have someone come into your home which he fully understands. My Husband and I had the pleasure of Adrian doing this work for us, and not only did he save us a lot of money by recommending we could have our windows repaired instead of replaced, he did an amazing job and worked around our time schedule (as we both work). I could not recommend anyone higher. Thanks so much Adrian, you have massively improved our home and contendness in it! Keith and Anousjka, (Highfield) Hemel Hempstead
Customer in Hemel Hempstead, 2 May 2012   business
Resealed existing windows and installed new composite door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Adrian carried out work for me to a very high standard. His quality of work exceeded my expectations. He was always on time and is a really nice , genuine chap. I would not hestitate to have Adrian back to carry out work for me in the future and have highly recommended him to family and friends. Thanks again
Customer in Hemel Hempstead, 2 May 2012   business
Supplied and installed 8 double glazed sealed units.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Pleasant and professional, would definitely use again. Highly recommended.
Customer in Hemel Hempstead, 23 April 2012   business
Supply and install sealed units.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First time around - excellent, second time around - excellent.
Customer in Hemel Hempstead, 17 April 2012   business
Replaced broken lock lever on patio door handle.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, quick service and extremely reasonable, I would recommend this company.
Customer in Hemel Hempstead, 12 April 2012   business
Supply and install square lead double glazed sealed unit.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service was excellent, I will definitely use again and I would recommend this company.
Customer in Hemel Hempstead, 5 April 2012   business
Adjust and service French doors.
Scores:
7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very helpful, professional, friendly and courteous. Took the time needed to do a great job.
Customer in Berkhamsted, 3 April 2012   business
Service and adjust front door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent - would definitely use this company again and would recommend to others.
Customer in Hemel Hempstead, 26 March 2012   business
Conservatory Roof Leak Repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Honest, reliable, hard-working with excellent problem-solving skills.Highly recommended !!
Customer in St. Albans, 14 March 2012   business
Installed sealed unit with cat flap
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, very friendly, courteous and professional, would use again.
Customer in St. Albans, 12 March 2012   business
Adjust and service French doors and renew front door handles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fast response, quick assessment of the issue with a clear quote. Came bang on time and did even more than required with no extra charge - excellent!
Customer in Hemel Hempstead, 6 March 2012   business
Serviced all windows and doors, fit 3 sealed units and door handles
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent job. Did what he said, plus more at no extra charge, highly recommended.
Customer in Hemel Hempstead, 5 March 2012   business
Replaced lock mechanism and handle.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

This is the second time we have used Framecare Solutions. Very reliable and professional.
Customer in Hemel Hempstead, 2 March 2012   business
Replace arched sealed units in Timber frame.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Although job small, but awkward, work carried out to my satisfaction and at time convenient to me.
Customer in Watford, 17 February 2012   business
Secured hinge where loose on UPVC front door.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with quick response for a very worrying situation. The man very pleasant and did not waste time in doing the work.
Customer in Hemel Hempstead, 13 February 2012   business
Service and adjust 2 doors
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful, explained exactly what needed doing and made and excellent job of my doors.
Customer in Berkhamsted, 16 January 2012   business
Replace bathroom sealed unit and handle.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

The job was completed efficiently and with courtesy.
Customer in Hemel Hempstead, 19 December 2011   business
Overcome Cold Bridging around Double Glazed windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I received a full quotation for the work and the work was undertaken too my complete satisfaction. In fact the work turned out to be more than anticipated, even so, Adrian, did not ask for any additional payment or did he make any short cuts in completing the work. I would have complete faith in his work and would recommend him too others. A real craftsman and a genuine person.
Customer in Hemel Hempstead, 9 December 2011   business
Drilled out and replaced lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would happily recommend this man, he is always on time. His work is excellent and he is a very nice person and his charges are very reasonable.
Customer in Hemel Hempstead, 2 December 2011   business
Supply and install replacement French door lock mechanism
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, efficient, timely and courteous service, thank you.
Customer in Hemel Hempstead, 18 November 2011   business
Remove and re-install aluminium door to reverse operation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt reply. Watched for me to get home when 30 minutes late. Very good job. Clear explanation.
 Repeat Customer in Hemel Hempstead, 11 November 2011   business
Remove and re-fit pvcu door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The best service on all counts that I have ever received.
Customer in Hemel Hempstead, 31 October 2011   business
Cut out rotten hardwood timber to door and window and replace with new.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We can not faulty Framecare Solutions work from the initial phone call to completion of the work.
Customer in Hemel Hempstead, 23 September 2011   business
Supply and install new wheel sets to PVCU patio doors.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Listened: polite and vey helpful honest, very satisfied with work done. I would recommend this company.
Customer in Hemel Hempstead, 16 September 2011   business
Fabricate bespoke hardwood glazing beads and install in conservatory
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class service, detailed timely quote, excellent job, he did everything he said he would do, highly recommended.
Customer in Hitchin, 2 September 2011   business
Service and adjust pvc door and reversable windows in 4th floor flat.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All widnows now operate smoothly adn fit snugly. Everything was left shiny white and clean. We are delighted with the work done. I would recommend this company.
Customer in Hemel Hempstead, 15 August 2011   business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.