Checkatrade

Frank Henderson Heating & Plumbing Ltd.

Checkatrade membership number: 221933
Frank Henderson Heating & Plumbing Ltd. Feedback Scores
13 customer feedback reports
with an average score of 9.6 out of 10.
Works in
London, Wallington, Esher, Betchworth, Surrey
Contact
name: Mr Frank Henderson
address:
Sutton, Surrey, SM2 6RT
telephone: 020 8240 1622   Enlarged for easy dialing:
020 8240 1622
mobile: 07912 215294
email:
web:
Skills
Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlords Certificates/Safety Checks, Plumber, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair, Unvented Hot Water Cylinders, Water Leak Detection, Water Supply Pipe Repairs
Also skilled in
Solar Panels, Wet Rooms
Accreditations
Checkatrade


Logic Certificate of Competence awarded to Frank Henderson who has been successfully assessed in: Core domestic gas safety, central heating boilers <70kW, domestic cooking appliances, water heating appliances, fires & wall heaters & domestic gas meters up to 6m valid until 12/08/2013.


ERS Certificate of Competence awarded to Frank Henderson who has been assessed and is competent as a Gas Fitting Operative -Combustion Performance Analysis NG & LPG, Installation of Unvented Hot Water Systems & Energy Efficiency - Domestic Heating.

Company Information
Interviewed on: 18 July 2011 Public Liability Insurance: Current - Verified on 20 July 2011
Limited Company: Registration no. 7195480. Insured by: Brit Insurance
VAT Registered: No Coverage amount (£): 2,000,000
References 6 received by Checkatrade

These references were checked by Checkatrade when Frank Henderson Heating & Plumbing Ltd. joined in July 2011.

Trader Reference
Professional, reliable and organised sub contractor.
Trader in London, 20 July 2011
A reputable company, we have used this company for three years. During this period we have received professional and quality service. We know of them as being a reputable company.
Trader in London, 20 July 2011
The service was very professional and everywhere was left very clean. I would be happy to recommend this company.
Customer in Wallington, 20 July 2011
Reliable, honest, professional, knows what central heating is about. Deserves to do well.
Customer in London, 20 July 2011
Punctual, friendly, flexible, competitive rates. Have recommended Frank to several other people. Does big and small jobs to a high standard. I would be happy to recommend this company.
Customer in London, 20 July 2011
Frank was very prompt and carried out the work in a very professional manner. I was very satisfied and would recommend him.
Customer in Chessington, 20 July 2011
Customer Monitoring Reports Showing 10 out of 13
Total recommendations: 13, average score 9.6 9.6 Last six months: 0 reports
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Broken cold tap

This was an emergency call out. He came within the time agreed. The broken tape was fixed and I was given advice about general maintenance for my taps. A good job done.
Customer in Wallington, 30 September 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fixed Leak in Bathroom

Frank arrived at the time agreed and carried out the work professionally and tidily. Would definately use Frank again!
Customer in Betchworth, 18 August 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.3
Combined score: 8.3 out of 10
8.310
Installed combi boiler, new radiators, shower and towel warmer

A very neat and informed service. The quality of the work is first class, and we were well informed as to any issues that arose during the works. Frank also made plenty of suggestions as to how to improve the original design/specification. Overall a job very well done!
Customer in Wallington, 15 August 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace cold water tank in a 3rd floor flat

The tank is in a cupboard in the kitchen, and the old one (1968) was a non-standard shape (tall and thin). Frank went to some trouble to find a suitable replacement. The old tank was full of rusty sludge, but nothing was spilt in its removal. The new tank required alterations to the pipework which was efficiently carried out, and the cupboard and water systems are back to normal. An air lock occurred when the system was switched back on, and this was dealt with very effectively.
Customer in Wallington, 13 August 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Change bath taps

Removed bath taps and fitted new ones
Customer in London, 12 August 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Renewed cold water storage tank

All done quickly and satisfactorily.
Customer in Wallington, 5 August 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Had a leak in Kitchen

Frank came on time as it was an emergency was very courteous and professional Kept everything tidy and clean.
Customer in Wallington, 4 August 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Ft boiler and fill system

Professional and trustworthy, will use him again.
Customer in London, 15 July 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of boiler, electric shower and gas safety certificates

Frank arrived on time, worked to schedule and kept to the price quoted. He explained the options available and helped me keep the costs as low as possible. He also made himself available to view the site at my convenience when asked to do so. I would definitely use him again.
Customer in London, 15 June 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
Scores:
8Tidiness: 8 out of 10 -Timekeeping: Not Applicable 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810
Servicing old boiler

Found and rectified problem in good time, no messing about.
Customer in London, 20 May 2011
Frank Henderson Heating & Plumbing Ltd. www.checkatrade.com/FrankHendersonHeatingAndPlumb/
These are only the latest 10 customer monitoring reports. Click to see all 13 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.